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AVE. CONSTITUCION 1707 PTE/COL. EL MIRADOR , 64010, Monterrey, Mexico

Review Score

Based on 1990 reviews

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7.9

Location

8.0

242 reviews

Service

7.3

433 reviews

Breakfast

6.9

125 reviews

Room

5.4

492 reviews

WiFi

3.5

68 reviews

Cleanliness

3.3

153 reviews

Bar and Beverages

3.3

6 reviews

Wellness Area

2.9

7 reviews

Pool

2.1

35 reviews

100% Verified Real Reviews

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8.0

"Great location"

Great location. Easy car access but inadequate parking. Near the city centre and great nearby nightlife.

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7.3

"Fantastic service"

Welcoming service and acceptable reception and restaurant service. Housekeeping is not great, and guests complain about service professionalism. Booking process is sufficient. Room service could have been improved. Good shuttle service.

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6.9

"Breakfast is average"

Decent and moderately priced breakfast.

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5.4

"Room is all right"

Rooms are OK but aged, with standard beds and some complaints about A/C. Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Large rooms, and good minibars. Shower can be a problem.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

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3.3

"Bar could improve"

Bar could improve.

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2.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.1

"Pool should be renewed"

Pool in need of cleaning.

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8.2

"Great location"

Great location.

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7.0

"Fantastic service"

Service is okay, but housekeeping is poorly reviewed.

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6.6

"Breakfast is average"

Breakfast is average.

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4.6

"Room needs to be improved"

Large, yet old and poorly cleaned rooms with less well rated bathrooms. Decent beds, but poor A/C.

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3.1

"Could use a good cleaning"

Rooms could be cleaner.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.1

"Complaints about WiFi"

Complaints about WiFi.

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1.8

"Pool should be renewed"

Pool should be renewed.

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8.1

"Great location"

Great location.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.9

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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4.4

"Room needs to be improved"

Beds are average, and rooms are in need of better maintenance.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"Could use a good cleaning"

Could use a good cleaning.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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7.8

"Great location"

Great location.

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7.0

"Fantastic service"

Fantastic service.

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3.9

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms.

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3.0

"Could use a good cleaning"

Rooms could be cleaner.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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6.9

"Service is adequate"

Service is adequate.

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6.0

"Comfortable"

Comfortable.

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4.8

"Room needs to be improved"

Room needs to be improved.

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