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Brennerstr. 17, 20099, Hamburg, Germany

Review Score

Based on 1368 reviews

heart

6.8

Service

9.3

298 reviews

WiFi

7.9

30 reviews

Breakfast

7.4

359 reviews

Location

6.8

335 reviews

Room

4.4

478 reviews

Food

4.0

51 reviews

Vibe

3.7

145 reviews

Amenities

2.1

60 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Professional, friendly service, and great reception and management.

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7.9

"Good internet service"

Good wifi quality. Free internet.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.8

"Location is ok"

Location is ok. Close to public transport and the train. Not great access by car, with poorly rated parking. Near the city centre with nearby dining and shopping, and okay sightseeing.

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4.4

"Room needs to be improved"

Badly maintained rooms with poor air conditioning, televisions, and furniture. Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.0

"Food could be better"

Poor dining with a standard menu. Desserts, fruits and sides are poorly reviewed.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish. Entrance area is ok. Fine for a budget trip.

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2.1

"Amenities are not the best"

Outdated facilities with a decent entrance area. Elevator in need of updating.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.4

"Good internet service"

Good internet service. Average wifi quality.

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6.9

"Location is ok"

Okay location, but hard to access by car. Train station is close.

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4.0

"Room needs to be improved"

Guests complain about maintenance, age, furnishing, and size of rooms. Rooms are quite clean and beds are standard. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is fairly plain.

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2.0

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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9.3

"Fantastic service"

Friendly service and great reception.

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8.2

"Good internet service"

Good internet service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great location"

Great location, close to the train station.

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3.9

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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3.9

"Room needs to be improved"

Guests complain about maintenance, age, furnishing, and size of rooms. Small rooms and poorly cleaned bathrooms. Rooms are quite clean and beds are standard. Shower can be a problem.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.4

"Fantastic service"

Friendly service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great location"

Location is ok.

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5.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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3.8

"Room needs to be improved"

Rooms are small, old and lacking maintenance, and bathrooms are badly cleaned. Room cleanliness is acceptable. Shower can be a problem.

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3.7

"More comfort would be nice"

Small and uncomfortable rooms.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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