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An der Alster 72, 20099, Hamburg, Germany

Review Score

Based on 3338 reviews

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9.0

Location

9.2

396 reviews

Service

8.9

851 reviews

Breakfast

8.0

465 reviews

Vibe

7.6

382 reviews

Room

7.1

802 reviews

Cleanliness

5.8

105 reviews

Pool

5.6

62 reviews

WiFi

3.8

59 reviews

Value for money

3.7

168 reviews

Wellness Area

2.8

122 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train. Pricey, inconvenient parking.

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8.9

"Fantastic service"

Good management evident, with friendly, efficient service, especially in the restaurant. Reception and bar service are as expected. Room service is perfect. Housekeeping can be a problem. Great concierge service.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.6

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Stylish hotel. Pleasant entrance area. Suitable for solo travelers. Nice lake hotel. Awesome for families.

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7.1

"Great room"

Large rooms, and good minibars. Moderately clean and modern rooms with great beds and views. Medium sized bathroom. Furniture is alright, but rooms are poorly maintained, with inadequate A/C. Shower was ok. Unimpressive balconies and bad TVs.

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5.8

"Quite clean"

Untidy dining area but rooms are clean enough. Moderately clean hotel facilities.

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5.6

"Ordinary pool"

Ordinary pool.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.7

"Value for money could be better"

Value for money could be better. High priced breakfast. Internet is affordable. Normally priced food. Beverages could be cheaper.

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2.8

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities. Fitness area can be optimized.

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9.4

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Parking is rare.

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9.1

"Fantastic service"

Restaurant service is friendly and professional. Decent reception and housekeeping. Room service is perfect. Great concierge service.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Pleasant entrance area.

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7.1

"Great room"

Great rooms, with comfortable beds and lovely views. Decent bathroom size but bad A/C. Fairly clean, decent rooms. Shower was ok. Acceptable minibar.

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5.9

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.5

"Ordinary pool"

Ordinary pool.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.6

"Value for money could be better"

Value for money could be better. High priced breakfast. Internet is affordable.

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9.0

"Great location"

Great location.

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8.8

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Pleasant entrance area. Stylish hotel. Luxurious Hotel. Hotel could use some updating.

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7.5

"Great room"

Comfortable beds in spacious rooms. Decently clean rooms with okay bathrooms.

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6.3

"Ordinary amenities"

Average buildings with a nice entrance area.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Ordinary pool"

Ordinary pool.

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3.6

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.3

"Great location"

Near city centre in a great location. Train station is close.

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9.0

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.3

"Bar is awesome"

Bar is awesome.

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7.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel.

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7.4

"Great room"

Amply-sized rooms with excellent beds and superb views. Clean enough but poorly maintained rooms with decent bathrooms.

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6.9

"Ordinary amenities"

Nice buildings, and decent amenities.

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5.5

"Quite clean"

Room cleanliness is acceptable.

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3.5

"Complaints about WiFi"

Complaints about WiFi.

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2.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.0

"Fantastic service"

Fantastic service.

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8.8

"Great location"

Great location.

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7.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.8

"Room is all right"

Spacious rooms.

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6.8

"Comfortable"

Rooms are big and moderately comfortable.

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6.7

"Ordinary amenities"

Average hotel building.

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6.4

"Quite clean"

Quite clean.

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3.7

"Value for money could be better"

Value for money could be better.

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2.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

Photos from travellers