cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

5a. Av. Nte. Esq. Calle 32, Col Centro , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 296 reviews

heart

8.1

Beach

10.0

11 reviews

Cleanliness

9.5

20 reviews

Value for money

9.3

27 reviews

Location

9.1

78 reviews

Service

8.9

82 reviews

Room

4.4

77 reviews

Comfort

4.1

53 reviews

Bar and Beverages

4.0

5 reviews

Vibe

3.9

25 reviews

Amenities

3.3

17 reviews

Breakfast

3.3

12 reviews

Pool

2.2

9 reviews

WiFi

1.5

13 reviews

100% Verified Real Reviews

grey circle

10.0

"Beautiful beach"

Beautiful beach.

grey circle

9.5

"Clean"

Clean rooms.

grey circle

9.3

"Best value for money"

Best value for money.

grey circle

9.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to the beach, restaurants, and bars.

grey circle

8.9

"Fantastic service"

Professional and friendly staff at reception, but substandard management.

grey circle

4.4

"Room needs to be improved"

Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning. Clean, average sized rooms, although old looking with poor bathrooms. Shower can be a problem.

grey circle

4.1

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

grey circle

4.0

"Bar could improve"

Bar could improve.

grey circle

3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Good for traveling with friends.

grey circle

3.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

grey circle

3.3

"Breakfast can be improved"

Breakfast can be improved.

grey circle

2.2

"Pool should be renewed"

Pool should be renewed.

grey circle

1.5

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

10.0

"Beautiful beach"

Beautiful beach.

grey circle

9.6

"Clean"

Clean rooms.

grey circle

9.3

"Best value for money"

Best value for money.

grey circle

9.1

"Fantastic service"

Friendly service.

grey circle

9.1

"Great location"

Great location.

grey circle

4.8

"Room needs to be improved"

Poor maintenance in rooms and bathrooms. Clean, typically sized rooms with standard beds.

grey circle

4.7

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

grey circle

3.9

"Breakfast can be improved"

Breakfast can be improved.

grey circle

3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

grey circle

2.0

"Complaints about WiFi"

Complaints about WiFi.

grey circle

9.3

"Clean"

Clean.

grey circle

8.9

"Great location"

Great location.

grey circle

8.6

"Fantastic service"

Friendly service.

grey circle

3.9

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

grey circle

3.5

"More comfort would be nice"

Not very comfortable, with poor beds.

grey circle

3.5

"Vibe is not too good"

Vibe is not too good.

grey circle

9.2

"Great location"

Great location.

grey circle

9.0

"Fantastic service"

Friendly service.

grey circle

4.4

"Room needs to be improved"

Room needs to be improved.

Upload your photos

Browse Hotel Banana traveller photo gallery

Photos from travellers