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5a. Av. Nte. Esq. Calle 32, Col Centro , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 233 reviews

heart

8.0

Beach

10.0

7 reviews

Value for money

9.5

21 reviews

Cleanliness

9.4

16 reviews

Location

8.9

62 reviews

Service

8.8

70 reviews

Food

8.6

7 reviews

Room

4.3

63 reviews

Comfort

4.2

46 reviews

Vibe

3.8

23 reviews

Amenities

3.3

17 reviews

Breakfast

2.5

12 reviews

Pool

1.7

6 reviews

WiFi

0.9

11 reviews

100% Verified Real Reviews

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10.0

"Beautiful beach"

Beautiful beach.

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9.5

"Best value for money"

Best value for money.

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9.4

"Clean"

Clean rooms.

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8.9

"Great location"

Great location. Close to the beach, restaurants, and bars.

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8.8

"Fantastic service"

Adequately professional and very friendly service with good reception.

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8.6

"Delicious food"

Delicious food.

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4.3

"Room needs to be improved"

Rooms needing maintenance, with bad bathrooms and A/C. Rooms are of average size and clean, but old, and with subpar beds.

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4.2

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Good for traveling with friends.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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1.7

"Pool should be renewed"

Pool should be renewed.

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0.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Clean"

Clean rooms.

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9.6

"Best value for money"

Best value for money.

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9.1

"Fantastic service"

Friendly service.

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8.9

"Great location"

Great location.

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4.7

"Room needs to be improved"

Clean but overall poor rooms. Average-sized rooms with alright beds.

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4.5

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

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4.3

"Vibe is not too good"

Vibe is not too good.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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8.8

"Great location"

Great location.

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8.5

"Fantastic service"

Friendly service.

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3.9

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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3.8

"More comfort would be nice"

Not very comfortable, with poor beds.

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8.9

"Fantastic service"

Friendly service.

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