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Baseler Hof

  • hotel stars
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Esplanade 11, 20354, Hamburg, Germany

Review score

Based on 2970 hotel review

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8.6

Service

9.6

867 reviews

Location

9.3

806 reviews

Food

8.9

133 reviews

Breakfast

8.2

463 reviews

Vibe

6.2

191 reviews

Room

5.2

799 reviews

WiFi

4.1

57 reviews

Comfort

3.9

528 reviews

100% Verified Real Reviews

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9.6

"Fantastic service"

Service is generally friendly, although bar service is poor. Professional service with great waitstaff and management, but so-so housekeeping. Room service is perfect.

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Close to public transport and the train. Good accessibility by car.

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8.9

"Delicious food"

Pleasant dining in an affordable restaurant with a good menu and tasty desserts. Side dishes are all right.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Good choice for a city trip. Suitable for solo travelers. Good for business people.

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5.2

"Room is all right"

Room could use updating; beds are alright. Small, poorly-maintained rooms with subpar furniture. Small but clean bathrooms. Tidy rooms and great minibars. No views, TV's and A/C substandard. Shower can be a problem.

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4.1

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.9

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.5

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping is satisfactory.

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9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. Decent, but pricey, parking. Close to public transport and the train. Good accessibility by car.

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8.7

"Delicious food"

Delicious food.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area.

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5.1

"Room is all right"

Tidy rooms, with alright views, and average beds. Small, outdated rooms with poorly rated A/C and furniture. Small but clean bathrooms. Rooms need regular maintenance.

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4.1

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.6

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.3

"Great location"

Great location. Easy car access but inadequate parking. Close to public transport and the train. Near downtown with great sightseeing and shopping.

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8.9

"Delicious food"

Food is great, especially the desserts.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.6

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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5.2

"Room is all right"

Small, old rooms with acceptable beds. Rooms are tidy, but lacking in maintenance, with poor furniture and A/C. Small but clean bathrooms.

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4.5

"WiFi system needs upgrading"

Wifi quality could be improved.

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4.2

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.2

"Great location"

Near city centre in a great location. Good car access, but so-so parking. Close to public transport.

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8.9

"Delicious food"

Food is great, especially the desserts.

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8.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.3

"Room is all right"

Rooms are clean and decent overall with okay beds. Smaller, old rooms and bathrooms, and inadequate A/C.

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4.3

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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3.7

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.6

"Fantastic service"

Friendly service and great reception.

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9.3

"Great location"

Great location.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.5

"Decent vibe"

OK vibe and a friendly atmosphere.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.5

"Room is all right"

Small, but acceptable, rooms.

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4.3

"More comfort would be nice"

Small and uncomfortable rooms.

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3.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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