cancel
register
map marker

Esplanade 11, 20354, Hamburg, Germany

Review Score

Based on 3034 reviews

heart

8.5

Service

9.5

866 reviews

Location

9.4

831 reviews

Food

8.7

137 reviews

Breakfast

8.2

472 reviews

Room

5.2

823 reviews

Comfort

4.0

538 reviews

WiFi

3.4

63 reviews

100% Verified Real Reviews

grey circle

9.5

"Fantastic service"

Generally friendly service, with decent bar service and excellent restaurant service. Great, professional service from reception and housekeeping. Room service is perfect.

grey circle

9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

grey circle

8.7

"Delicious food"

Pleasant dining in an affordable restaurant with a good menu and tasty desserts.

grey circle

8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

5.2

"Room is all right"

Decent old rooms with okay beds and subpar TVs. Small, poorly-maintained rooms with inadequate A/C. Small but relatively clean bathrooms. Tidy rooms and great minibars. Views and furnishings are standard. Shower can be a problem.

grey circle

4.0

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

grey circle

3.4

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.5

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping is satisfactory.

grey circle

9.5

"Great location"

Great location. Near downtown with great sightseeing and shopping. Decent, but pricey, parking. Close to public transport and the train.

grey circle

8.5

"Delicious food"

Great menu and overall dining experience.

grey circle

8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

6.2

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Pleasant entrance area.

grey circle

5.1

"Room is all right"

Clean, satisfactory rooms with acceptable furniture. Poorly-maintained, small, old rooms with inadequate A/C. Small but relatively clean bathrooms. Shower can be a problem. Average view.

grey circle

3.8

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

grey circle

3.6

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.7

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

9.4

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking. Close to public transport and the train.

grey circle

8.8

"Delicious food"

Food is great, especially the desserts.

grey circle

8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

5.7

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

grey circle

5.3

"Room is all right"

Clean, satisfactory rooms with acceptable furniture. Poorly-maintained, small, old rooms with inadequate A/C. Small but relatively clean bathrooms.

grey circle

4.2

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

grey circle

3.9

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.5

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

9.2

"Great location"

Near city centre in a great location. Easy car access but inadequate parking. Close to public transport.

grey circle

8.8

"Delicious food"

Delicious food.

grey circle

8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

5.4

"Room is all right"

Rooms are clean and decent overall with okay beds. Smaller, old rooms and bathrooms, and inadequate A/C.

grey circle

4.2

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

grey circle

3.2

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.5

"Fantastic service"

Friendly service.

grey circle

9.5

"Great location"

Great location.

grey circle

8.2

"Tasty breakfast"

Tasty breakfast.

grey circle

6.6

"Decent vibe"

OK vibe and a friendly atmosphere.

grey circle

5.7

"Fairly good value for money"

Fairly good value for money.

grey circle

5.4

"Room is all right"

Small, but acceptable, rooms.

grey circle

4.3

"More comfort would be nice"

Small and uncomfortable rooms.

Upload your photos

Browse Baseler Hof traveller photo gallery

Photos from travellers