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Kirchenallee 26, 20099, Hamburg, Germany

Review Score

Based on 2092 reviews

heart

6.2

Location

9.5

537 reviews

Service

7.3

281 reviews

Value for money

6.1

204 reviews

Breakfast

4.3

82 reviews

Cleanliness

3.0

280 reviews

Room

3.0

659 reviews

Amenities

1.8

108 reviews

Vibe

1.4

156 reviews

WiFi

1.4

97 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Close to public transport and the train. Near the city centre and great nearby nightlife. Accessible by car, but parking is a hassle.

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7.3

"Fantastic service"

Good enough management and very friendly staff. Service, housekeeping and reception are all fine. Booking process should be better organized.

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6.1

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey.

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4.3

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.0

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Average view.

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1.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is fairly plain. Hotel could be more stylish. Entrance area is not particularly attractive.

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1.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location, close to the train station.

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7.0

"Fantastic service"

Friendly service and acceptable reception.

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6.6

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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3.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.1

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Rooms not well-kept, with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.5

"Great location"

Awesome location near city centre, but inconvenient parking. Close to public transport and the train.

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7.4

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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6.0

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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3.2

"Room needs to be improved"

Lovely view, although rooms are small, old and poorly cleaned. Beds are standard, but furnishings and room maintenance are lacking. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location, close to the train station.

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7.3

"Fantastic service"

Friendly service.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms.

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2.8

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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1.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.6

"Great location"

Great location.

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6.6

"Fairly good value for money"

Fairly good value for money.

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3.4

"Room needs to be improved"

Room needs to be improved.

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