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Kirchenallee 26, 20099, Hamburg, Germany

Review Score

Based on 2030 reviews

heart

6.2

Location

9.6

539 reviews

Service

7.0

291 reviews

Value for money

5.9

212 reviews

Breakfast

5.4

77 reviews

Room

3.3

610 reviews

Cleanliness

2.9

251 reviews

WiFi

2.9

105 reviews

Amenities

1.8

103 reviews

Vibe

1.8

148 reviews

100% Verified Real Reviews

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9.6

"Great location"

Near city centre in a great location. Close to public transport and the train. Fairly accessible by car with easy parking.

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7.0

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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5.9

"Fairly good value for money"

Fairly good value for money. WiFi and breakfast pricey.

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5.4

"Breakfast is average"

Breakfast is decent but expensive.

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3.3

"Room needs to be improved"

Rooms are older and poorly cleaned, with substandard beds. Small rooms and poorly cleaned bathrooms. Neglected rooms with bad A/C, unsightly furniture, and so-so TV's. Shower can be a problem.

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2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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1.8

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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1.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Hotel is fairly plain. Entrance area is not particularly attractive.

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9.6

"Great location"

Near city centre in a great location. Close to public transport and the train.

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7.0

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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5.6

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.1

"Breakfast is average"

Breakfast is average.

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3.5

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Small rooms and poorly cleaned bathrooms. Great views, but poor quality beds and furniture in somewhat old rooms. Shower can be a problem.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.7

"Great location"

Great location, near nice bars and restaurants. Train station is close.

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6.8

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception.

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6.3

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.6

"Breakfast is average"

Breakfast is average.

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3.2

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Out-dated rooms with uncomfortable beds and unsightly furniture. Shower can be a problem. Standard TV.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.2

"Amenities are not the best"

Facilities in need of refurbishment.

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2.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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9.7

"Great location"

Great location, close to the train station.

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7.1

"Fantastic service"

Friendly service.

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5.8

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.4

"Breakfast is average"

Breakfast is average.

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3.5

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Small, old, and poorly furnished rooms with less comfortable beds. Shower can be a problem.

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3.3

"Complaints about WiFi"

Poor, over-priced WiFi.

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3.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.7

"Great location"

Great location.

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6.4

"Fairly good value for money"

Fairly good value for money.

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4.9

"More comfort would be nice"

More comfort would be nice.

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3.8

"Room needs to be improved"

Room needs to be improved.

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