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Carlton on the Grand Canal

  • hotel stars
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Campiello Santa Croce 578, 30135, Venice, Italy

Review score

Based on 1320 hotel review

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8.0

Location

9.6

527 reviews

Service

8.4

366 reviews

Breakfast

7.6

270 reviews

Cleanliness

6.3

104 reviews

Vibe

4.7

154 reviews

Room

4.5

479 reviews

Value for money

4.5

100 reviews

WiFi

3.0

33 reviews

Comfort

2.9

254 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Near public transport, airport, and train station. Great sightseeing, restaurants and shopping nearby. Excellent parking and car access.

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8.4

"Fantastic service"

Well managed hotel with professional, cheery service and thorough housekeeping. Service at reception and in restaurant are okay.

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7.6

"Tasty breakfast"

Great and affordable breakfast.

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6.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Pleasant entrance area. Luxury hotel.

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4.5

"Room needs to be improved"

Complaints about maintenance, size, and beds. Small rooms and poorly cleaned bathrooms. Relatively tidy rooms with acceptable TV's, but poor A/C and furniture. Great balconies with pleasant views. Shower can be a problem.

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4.5

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Fair breakfast prices.

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3.0

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.5

"Great location"

Great location. Close to public transport and the train. Good shopping and sightseeing.

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8.6

"Fantastic service"

Professional and friendly reception and restaurant service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.0

"Room is all right"

Acceptably clean, but old and small, rooms, and poor A/C. Excellent views, but some issues with beds and room maintenance. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel.

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4.4

"Value for money could be better"

Value for money could be better.

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3.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.8

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.8

"Great location"

Great location with excellent sightseeing. Close to public transport and the train.

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8.2

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.1

"Quite clean"

Room cleanliness is acceptable.

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4.4

"Value for money could be better"

Value for money could be better.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Pleasant entrance area.

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4.2

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance. Old rooms with poor quality beds, furniture, and A/C. Rooms are somewhat clean but have fantastic views.

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3.1

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.0

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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9.7

"Great location"

Great location, close to the train station.

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8.2

"Fantastic service"

Fantastic service.

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7.2

"Tasty breakfast"

Tasty breakfast.

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4.8

"Vibe is not too good"

Vibe is not too good.

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4.2

"Room needs to be improved"

Rooms could be larger.

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2.7

"More comfort would be nice"

Small and uncomfortable rooms.

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