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Hotel - Review and Rate

Review Score
Based on 4139 hotel reviews

heart_hoteldetailed

8.7

Breakfast

9.3

Beach

9.1

Pool

9.0

Location

8.9

Service

8.5

WiFi

8.3

Comfort

8.2

Room

7.2

IMPERIAL FIESTA CLUB AT HOTEL CASA MAYA

IMPERIAL FIESTA CLUB AT HOTEL CASA MAYA

BOULEVARD KUKULCAN KILOMETRO 5. ZONA HOTELERA ZON, Cancun, Mexico

Rating: 8.7 out of 10 (4139 Reviews)

100% Verified Real Reviews

9.3

Tasty breakfast

  • Great and affordable breakfast.

9.1

Beautiful beach

  • Lovely, clean beach which is great for sports.

9.0

Great pool

  • Clean pool area.

8.9

Great location

  • Great location.
  • Close to the beach, with great shopping and sightseeing nearby.
  • Easy car access but inadequate parking.
  • Medium distance to city centre.
  • Restaurants & bars in the area are ok.

8.5

Fantastic service

  • Average reception, but good overall service.
  • Great wait staff, housekeeping, and management.
  • Recreation staff is nice.
  • Concierge service is average.
  • Great hotel security.
  • Standard laundry service.
  • Shuttle service is ok.
  • Good pool/beach service.

8.3

Good internet service

  • Good wifi quality.

8.2

Very comfortable

  • Peaceful, comfortable and spacious rooms with large bathrooms.
  • Decent beds, but poor A/C.

7.2

Great room

  • Rooms are spacious and have great views but are lacking in maintenance.
  • Decent beds, cleanliness, and kitchenettes.
  • Rooms needing updating with poor quality A/C and minibars.
  • Decently-clean rooms with spacious bathrooms.
  • Poorly furnished with bad TV's and balconies.
  • Shower was ok.

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IMPERIAL FIESTA CLUB AT HOTEL CASA MAYA