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Hotel - Review and Rate

Review Score
Based on 3328 hotel reviews

heart_hoteldetailed

8.7

Beach

9.2

Pool

9.0

Location

8.9

Comfort

8.7

Breakfast

8.5

WiFi

8.5

Service

8.2

Room

7.6

Value

6.8

Cleanliness

6.4

Food

6.2

IMPERIAL FIESTA CLUB AT HOTEL CASA MAYA

IMPERIAL FIESTA CLUB AT HOTEL CASA MAYA

BOULEVARD KUKULCAN KILOMETRO 5. ZONA HOTELERA ZON, Cancun, Mexico

Rating: 8.7 out of 10 (3328 Reviews)

100% Verified Real Reviews

9.2

Beautiful beach

  • Lovely, clean beach which is great for sports.

9.0

Great pool

  • Clean pool area.

8.9

Great location

  • Great location.
  • Close to the beach, with great shopping and sightseeing nearby.
  • Good car accessibility, and close to public transport.

8.7

Very comfortable

  • Very comfortable, spacious, and quiet rooms with wonderful beds.
  • Standard air conditioning.

8.5

Tasty breakfast

  • Great and affordable breakfast.

8.5

Good internet service

  • Good wifi quality.

8.2

Fantastic service

  • Friendly restaurant and bar service with great housekeeping.
  • Management and reception are decent and somewhat professional.
  • Recreation staff is nice.
  • Hotel security is ok.

7.6

Great room

  • Amply-sized rooms with excellent beds and superb views.
  • Complaints about age, cleanliness, and furnishing of the rooms.
  • Poor bathrooms and substandard room maintenance.
  • Great kitchenettes and minibars.
  • Average balconies and A/C.
  • Shower was ok.

6.8

Fairly good value for money

  • Fairly good value for money.
  • Food is a bit overpriced.
  • Fair breakfast prices.

6.4

Quite clean

  • Buildings are reasonably clean, but less well kept up rooms.
  • Clean hotel facilities.
  • Clean pool area but untidy dining area.

6.2

Food is all right

  • Poor dining experience, largely due to dirty a dining area and poor sides.
  • Restaurant menu is fine but pricey, and desserts and fruits are so-so.
  • Great seafood and snacks.

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IMPERIAL FIESTA CLUB AT HOTEL CASA MAYA