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Kaiserstr. 75, 69115, Heidelberg, Germany

Review Score

Based on 1435 reviews

heart

7.7

Service

8.9

293 reviews

Location

8.9

361 reviews

Breakfast

8.1

232 reviews

Room

6.4

474 reviews

WiFi

6.4

64 reviews

Amenities

2.5

79 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Fantastic service. Good reception and housekeeping.

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8.9

"Great location"

Great location. Close to public transport and the train. Reasonably central, close to sightseeing and shopping. Good car access, but so-so parking. Parking should be cheaper.

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8.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Room is all right"

New, clean enough rooms. Beds, room sizes and maintenance levels are average. Bathrooms are small but clean. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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6.4

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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2.5

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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9.3

"Fantastic service"

Friendly service.

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9.1

"Great location"

Great location, close to the train station. Medium distance to city centre.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.6

"Room is all right"

New, clean enough rooms. Average, relatively well-kept rooms and bathrooms. Small rooms with poor furniture, A/C, and TV's. Shower can be a problem.

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5.6

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.8

"Fantastic service"

Fantastic service.

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8.8

"Great location"

Great location, close to the train station. Parking is rare.

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8.2

"Tasty breakfast"

Tasty breakfast.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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6.5

"Decent vibe"

OK vibe and a friendly atmosphere. Relatively modern hotel.

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5.7

"Room is all right"

Beds, room cleanliness and maintenance are alright. Acceptable rooms with small bathrooms. New rooms. Inadequate A/C and TVs in small rooms. Shower can be a problem.

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4.4

"Complaints about WiFi"

Complaints about WiFi.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.0

"Great location"

Great location, close to the train station. Medium distance to city centre.

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8.7

"Fantastic service"

Fantastic service.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.4

"Quite clean"

Good cleanliness in rooms, but so-so in the building.

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5.4

"Room is all right"

Tidy rooms with excellent beds. Poor maintenance in rooms and bathrooms.

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5.1

"Decent vibe"

Decent vibe. Hotel could use some updating.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.6

"Great location"

Great location.

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8.4

"Fantastic service"

Friendly service.

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8.1

"Tasty breakfast"

Tasty breakfast.

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5.9

"Comfortable"

Comfortable.

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5.7

"Room is all right"

Room is all right.

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