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Kaiserstr. 75, 69115, Heidelberg, Germany

Review Score

Based on 1171 reviews

heart

7.5

Location

8.8

312 reviews

Service

8.6

248 reviews

Breakfast

8.0

204 reviews

Room

5.1

381 reviews

WiFi

4.6

57 reviews

Amenities

3.0

76 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Close to public transport and the train. Reasonable sightseeing and quite near downtown. Good car access, but so-so parking. Great shopping.

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8.6

"Fantastic service"

Reception is average, but service is professional.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.1

"Room is all right"

Average kitchenette, in moderately new rooms. Rooms are clean, but small and lacking maintenance. Small but clean bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem. Standard TV.

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4.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Amenities are not the best"

Outdated facilities with a decent entrance area. Elevator in need of updating. Architecture not so nice.

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8.9

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.9

"Great location"

Great location with good parking availability. Close to public transport and the train. Medium distance to city centre.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.6

"Room is all right"

Relatively new and tidy rooms of average size. Rooms in need of maintenance, with poorly rated bathrooms and furniture. Shower can be a problem. Standard TV.

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4.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.7

"Fantastic service"

Friendly service.

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8.7

"Great location"

Great location, close to the train station. Parking is rare.

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8.1

"Tasty breakfast"

Tasty breakfast.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.5

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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4.4

"Room needs to be improved"

Poorly maintained, little room with inadequate air conditioners and televisions. Small but clean bathrooms. Clean and acceptable rooms and beds. Shower can be a problem.

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4.4

"Complaints about WiFi"

Complaints about WiFi.

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2.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.9

"Great location"

Great location, close to the train station. Medium distance to city centre.

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8.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.1

"Fairly good value for money"

Fairly good value for money.

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4.6

"Room needs to be improved"

Poor maintenance in rooms and bathrooms. Clean, typically sized rooms with standard beds.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.4

"Great location"

Great location.

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8.1

"Fantastic service"

Fantastic service.

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8.1

"Tasty breakfast"

Tasty breakfast.

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5.2

"Comfortable"

Comfortable.

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5.0

"Room is all right"

Room is all right.

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