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Kaiserstr. 75, 69115, Heidelberg, Germany

Review Score

Based on 1241 reviews

heart

7.6

Location

8.9

327 reviews

Service

8.7

255 reviews

Breakfast

7.8

212 reviews

Room

5.6

414 reviews

WiFi

4.0

57 reviews

Amenities

3.0

74 reviews

100% Verified Real Reviews

grey circle

8.9

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to public transport and the train. Reasonably central, close to sightseeing and shopping.

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8.7

"Fantastic service"

Friendly, professional service, and decent reception, but less well rated housekeeping.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.6

"Room is all right"

Great beds in average sized, new rooms. Bathrooms are small but clean. Room need better maintenance, and minibars are not great. People dislike the TVs, A/C, and furniture. Shower can be a problem. Good kitchenette.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Amenities are not the best"

Outdated facilities with a decent entrance area. Elevator in need of updating. Unspectacular architecture.

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9.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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9.1

"Great location"

Great location, close to the train station. Medium distance to city centre.

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7.9

"Tasty breakfast"

Tasty breakfast.

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5.5

"Room is all right"

Decent bathrooms and beds in average sized rooms. Poor A/C in new, clean, but insufficiently well-maintained rooms. TV's and furniture not great. Shower can be a problem.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.9

"Fantastic service"

Friendly service.

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8.7

"Great location"

Great location, close to the train station. Parking is rare.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.4

"Decent vibe"

Decent vibe. Relatively modern hotel.

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5.1

"Comfortable"

Okay comfort and size in the rooms, with a decent noise level, but insufficient A/C.

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4.6

"Room needs to be improved"

Bad bathrooms in run down rooms, with deficient televisions and air conditioning. Decently sized new rooms. Shower can be a problem.

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4.4

"Complaints about WiFi"

Complaints about WiFi.

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3.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.0

"Great location"

Great location, close to the train station. Medium distance to city centre.

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8.4

"Fantastic service"

Fantastic service.

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7.5

"Tasty breakfast"

Tasty breakfast.

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5.2

"Decent vibe"

Decent vibe. Hotel could use some updating.

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5.1

"Room is all right"

Great beds in okay rooms. Poor maintenance in rooms and bathrooms.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.5

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

grey circle

7.9

"Tasty breakfast"

Tasty breakfast.

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6.0

"Comfortable"

Comfortable.

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5.5

"Room is all right"

Room is all right.

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