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Piazza Garibaldi 49 , 80100, Napoli, Italy

Review Score

Based on 1009 reviews

heart

6.9

Location

8.5

262 reviews

Service

8.2

251 reviews

Food

4.8

28 reviews

Breakfast

4.4

158 reviews

Cleanliness

4.3

69 reviews

Comfort

4.3

148 reviews

Room

3.8

268 reviews

WiFi

3.1

25 reviews

100% Verified Real Reviews

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8.5

"Great location"

Great location, close to the train station. So-so car access and parking. Shopping and sightseeing are mediocre.

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8.2

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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4.8

"Food could be better"

Food could be better. Bad side dishes.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.3

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms and bathrooms.

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3.8

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Rooms are spacious and have great views but are lacking in maintenance. Bathrooms are large but with substandard cleaning. Guests complain about the furniture, balconies, beds, and TVs. Shower can be a problem.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Great location"

Great location somewhat accessible by car. Close to public transport and the train.

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8.2

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated.

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4.7

"Food could be better"

Food could be better.

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4.4

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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4.3

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms and bathrooms.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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4.2

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Large but poorly-maintained rooms, and uncomfortable beds. The bathrooms are large but otherwise not very highly rated. Shower can be a problem.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.5

"Great location"

Great location, close to the train station.

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8.3

"Fantastic service"

Friendly service and great reception.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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4.2

"More comfort would be nice"

Poor beds, with complaints about A/C and noise.

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3.9

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms. Uncomfortable beds and old, poorly maintained rooms. Shower can be a problem.

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8.6

"Great location"

Great location, close to the train station.

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8.2

"Fantastic service"

Friendly service.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.9

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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