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Piazza Garibaldi 49 , 80100, Napoli, Italy

Review Score

Based on 1241 reviews

heart

7.1

Location

8.6

348 reviews

Service

8.0

338 reviews

Food

5.1

33 reviews

Breakfast

4.8

185 reviews

Comfort

4.6

182 reviews

Cleanliness

4.3

86 reviews

WiFi

4.3

37 reviews

Room

4.2

315 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Close to public transport and the train. Near to downtown with good options for sightseeing. So-so car access and parking.

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8.0

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great. Booking process should be better organized.

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5.1

"Food is all right"

Poor dining experience with untidy dining area.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.6

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious bathroom.

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4.3

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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4.2

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Poorly-maintained rooms with low rated beds, furniture, and TVs. Bathrooms are large but with substandard cleaning. Shower can be a problem. Average view. Adequate balcony.

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8.7

"Great location"

Great location somewhat accessible by car. Close to public transport and the train. Near to downtown with good options for sightseeing.

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8.4

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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5.2

"Food is all right"

Dining experience could be nicer.

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4.7

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking. Moderately clean hotel facilities.

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4.6

"Room needs to be improved"

Room need better maintenance, and minibars are not great. The bathrooms are large but otherwise not very highly rated. Outdated rooms with below average beds and A/C. Decent balconies and reasonably clean rooms. Shower can be a problem.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious bathroom.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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8.5

"Great location"

Great location. Close to public transport and the train.

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8.1

"Fantastic service"

Service and reception relatively professional and friendly but housekeeping is not great.

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5.2

"Breakfast is average"

Breakfast is average.

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5.0

"Food is all right"

Food could be better.

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4.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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4.3

"Complaints about WiFi"

Complaints about WiFi.

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4.1

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms. Uncomfortable beds and old, poorly maintained rooms. Shower can be a problem.

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8.7

"Great location"

Great location, close to the train station.

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7.8

"Fantastic service"

Friendly service.

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5.2

"Breakfast is average"

Breakfast is average.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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4.3

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.0

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms.

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