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Via Cavour, 21 , 50129, Florence, Italy

Review Score

Based on 1526 reviews

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8.6

Location

9.8

502 reviews

Service

9.5

584 reviews

Cleanliness

9.4

147 reviews

Breakfast

9.3

454 reviews

Food

8.9

71 reviews

Room

7.0

516 reviews

Comfort

6.5

349 reviews

WiFi

4.1

70 reviews

Amenities

2.8

92 reviews

100% Verified Real Reviews

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9.8

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Parking should be cheaper.

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9.5

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Average restaurant service.

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9.4

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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9.3

"Tasty breakfast"

Great and affordable breakfast.

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8.9

"Delicious food"

Tasty and affordable food but all-round dining experience lacking. Good menu, with delicious dessert, fruit, snacks, and side dishes.

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7.0

"Great room"

Rooms are clean and relatively new, with great beds and views. Small but clean bathrooms. Adequate room size and A/C. Poorly-maintained rooms with subpar furniture and TVs. Shower can be a problem.

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6.5

"Comfortable"

Reasonably comfortable rooms but small bathrooms. Great beds and decent A/C.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Unspectacular architecture.

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9.7

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing.

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9.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.3

"Clean"

Clean hotel facilities. Clean rooms.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.8

"Delicious food"

Delicious food.

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7.2

"Great room"

Clean, somewhat outdated rooms, and great beds. Poorly kept up rooms with complaints about furnishing and bathroom size. Shower can be a problem.

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7.0

"Rather comfortable"

Beds are comfortable but bathrooms are small. Average noise and size.

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3.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.8

"Great location"

Great location with excellent sightseeing. Train station is close.

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9.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.9

"Delicious food"

Delicious food.

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6.5

"Room is all right"

Excellent beds in clean, moderately-sized rooms but bathrooms are small.

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6.3

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Excellent beds but small bathrooms.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.8

"Great location"

Great location.

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9.5

"Fantastic service"

Friendly service.

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9.4

"Tasty breakfast"

Tasty breakfast.

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6.4

"Room is all right"

Average-sized rooms with great beds.

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6.3

"Comfortable"

Room size and comfort are OK, but beds are great.

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