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Steintorweg 17, 20099, Hamburg, Germany

Review Score

Based on 1261 reviews

heart

7.2

Location

9.2

334 reviews

Service

9.1

233 reviews

Breakfast

6.5

307 reviews

Cleanliness

5.3

129 reviews

WiFi

4.8

42 reviews

Room

4.3

360 reviews

Food

3.8

31 reviews

Comfort

3.5

231 reviews

Amenities

2.1

50 reviews

100% Verified Real Reviews

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9.2

"Great location"

Near city centre in a great location. Close to public transport and the train. Accessible by car, but parking is a hassle.

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9.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.5

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.3

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy.

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4.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.3

"Room needs to be improved"

Guests complain about maintenance, furnishing, TV's, and views. Acceptably clean, but old and small, rooms, and poor A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.8

"Food could be better"

Poor dining experience with untidy dining area. Side dishes are all right.

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3.5

"More comfort would be nice"

Problems with room size, comfort, and A/C. Noise level is acceptable.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating. Unspectacular architecture.

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9.2

"Great location"

Great location, close to the train station.

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9.0

"Fantastic service"

Friendly service.

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6.8

"Breakfast is average"

Breakfast is average.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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3.6

"Room needs to be improved"

Poorly cleaned, older rooms with subpar TVs and furniture. Poorly maintained, small rooms with small bathrooms and complaints about the beds.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.1

"Complaints about WiFi"

Complaints about WiFi.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.3

"Great location"

Great location, close to the train station.

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9.1

"Fantastic service"

Friendly service.

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6.8

"Breakfast is average"

Breakfast is average.

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3.9

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance. Rooms are quite clean and beds are standard.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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9.4

"Great location"

Great location, close to the train station.

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9.0

"Fantastic service"

Friendly service.

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6.6

"Breakfast is average"

Breakfast is average.

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4.2

"Room needs to be improved"

Room needs to be improved.

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4.0

"More comfort would be nice"

More comfort would be nice.

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5.3

"Quite clean"

Quite clean.

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3.3

"Room needs to be improved"

Room needs to be improved.

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