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Steintorweg 17, 20099, Hamburg, Germany

Review Score

Based on 1210 reviews

heart

7.0

Service

8.9

209 reviews

Location

8.9

328 reviews

Breakfast

6.8

307 reviews

Room

3.7

355 reviews

Comfort

3.5

218 reviews

Vibe

3.2

61 reviews

Amenities

2.8

49 reviews

WiFi

2.3

52 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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8.9

"Great location"

Great location. Close to public transport and the train. Not great access by car, with poorly rated parking. Near to the city centre with good shopping options nearby.

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6.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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3.7

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Room relatively tidy with acceptable beds but minibar and A/C not great. Small rooms and poorly cleaned bathrooms. Poor views, furniture, and TV's. Shower can be a problem.

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3.5

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively luxurious. Hotel could be more stylish. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

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2.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.0

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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9.0

"Great location"

Great location, close to the train station. Parking is rare.

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7.3

"Tasty breakfast"

Tasty breakfast.

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5.1

"Quite clean"

Rooms and bathrooms inadequately cleaned.

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3.6

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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3.6

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Outdated, small rooms with poor furniture and TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location, close to the train station.

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8.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.1

"Tasty breakfast"

Tasty breakfast.

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4.0

"Room needs to be improved"

Small, poorly maintained rooms, low rated bathrooms, and poor TV's. Rooms are quite clean and beds are standard.

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3.6

"More comfort would be nice"

Noise is as expected, as are the beds, although rooms are small and generally uncomfortable.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location, close to the train station.

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8.9

"Fantastic service"

Friendly service.

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6.9

"Breakfast is average"

Breakfast is average.

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4.0

"Room needs to be improved"

Rooms could be larger.

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3.6

"More comfort would be nice"

Small, uncomfortable, but not too noisy rooms.

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3.4

"Vibe is not too good"

Vibe is not too good.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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