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Steintorweg 17, 20099, Hamburg, Germany

Review Score

Based on 1122 reviews

heart

7.1

Location

9.0

344 reviews

Service

8.4

204 reviews

Breakfast

7.3

283 reviews

Room

3.9

344 reviews

WiFi

3.6

59 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Close to public transport and the train. So-so car access and parking. Near to the city centre with good shopping options nearby.

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8.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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7.3

"Tasty breakfast"

Tasty breakfast.

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3.9

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Room relatively tidy with acceptable beds but minibar and A/C not great. Small rooms and poorly cleaned bathrooms. Poor views, furniture, and TV's. Shower can be a problem.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.0

"Great location"

Great location, close to the train station. So-so car access and parking.

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8.5

"Fantastic service"

Friendly service and great housekeeping, but so-so reception.

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7.5

"Tasty breakfast"

Tasty breakfast.

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5.1

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

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3.7

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Outdated, small rooms with poor furniture and TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Great location"

Great location, close to the train station.

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8.3

"Fantastic service"

Service is welcoming but the reception is subpar.

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7.4

"Tasty breakfast"

Tasty breakfast.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Room needs to be improved"

Poorly-maintained rooms with unsatisfactory bathrooms, TV's and furniture. Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Shower can be a problem.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Great location"

Great location, close to the train station.

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8.5

"Fantastic service"

Friendly service.

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7.3

"Tasty breakfast"

Tasty breakfast.

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3.9

"Room needs to be improved"

Rooms could be larger.

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3.9

"More comfort would be nice"

Small, uncomfortable, but not too noisy rooms.

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3.8

"Complaints about WiFi"

Complaints about WiFi.

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3.8

"Vibe is not too good"

Vibe is not too good.

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3.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.1

"Great location"

Great location.

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3.6

"Room needs to be improved"

Room needs to be improved.

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