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Steintorweg 17, 20099, Hamburg, Germany

Review Score

Based on 1103 reviews

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7.1

Location

8.9

334 reviews

Service

8.4

212 reviews

Breakfast

7.0

297 reviews

Room

3.5

348 reviews

Food

3.5

24 reviews

Comfort

3.4

208 reviews

Vibe

2.7

61 reviews

WiFi

2.1

54 reviews

Amenities

1.7

54 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Close to public transport and the train. Accessible by car, but parking is a hassle. Near to the city centre with good shopping options nearby.

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8.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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7.0

"Tasty breakfast"

Tasty breakfast.

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3.5

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Room relatively tidy with acceptable beds but minibar and A/C not great. Small rooms and poorly cleaned bathrooms. Poor views, furniture, and TV's. Shower can be a problem.

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3.5

"Food could be better"

Substandard dining experience and unpopular side dishes.

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3.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.7

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel could be more stylish. Luxurious Hotel. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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1.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.1

"Great location"

Great location, close to the train station. Parking is rare.

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8.5

"Fantastic service"

Friendly service and great housekeeping, but so-so reception.

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7.3

"Tasty breakfast"

Tasty breakfast.

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5.1

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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3.6

"Food could be better"

Food could be better.

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3.5

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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3.3

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Outdated, small rooms with poor furniture and TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.1

"Great location"

Great location, close to the train station.

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8.3

"Fantastic service"

Service is welcoming but the reception is subpar.

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7.3

"Tasty breakfast"

Tasty breakfast.

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3.8

"Room needs to be improved"

Small rooms with below average bathrooms and poor maintenance. Rooms are fairly clean, but old with average beds and bad TV's.

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3.4

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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3.3

"Food could be better"

Food could be better.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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1.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.0

"Great location"

Great location, close to the train station.

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8.5

"Fantastic service"

Friendly service.

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7.1

"Tasty breakfast"

Tasty breakfast.

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3.7

"Room needs to be improved"

Rooms could be larger.

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3.5

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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3.0

"Vibe is not too good"

Vibe is not too good.

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2.4

"Complaints about WiFi"

Complaints about WiFi.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.1

"Great location"

Great location.

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3.3

"Room needs to be improved"

Room needs to be improved.

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