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HOTEL COSTA DEL SOL CARTAGENA

  • hotel stars
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AVE 1 MALECON CALLE 9 ESQUINA , 130001, Cartagena, Colombia

Review Score

Based on 2557 reviews

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5.1

Location

9.1

510 reviews

WiFi

4.6

60 reviews

Service

4.5

665 reviews

Comfort

3.4

331 reviews

Food

3.3

727 reviews

Room

3.0

909 reviews

Breakfast

2.9

57 reviews

Amenities

2.0

430 reviews

Vibe

1.3

332 reviews

Cleanliness

0.8

423 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Near city centre with nearby beaches, restaurants, bars, and shopping. Easy car access but inadequate parking.

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4.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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4.5

"Service could be improved"

Complaints about reception service. Professional and reasonably friendly service. Housekeeping and management are lacking. Hotel security is ok. Booking process is sufficient.

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3.4

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.3

"Food could be better"

Food is affordable but dining experience is not great, with poorly reviewed desserts. Guests dislike the cleanliness and menus in the restaurant. No good fish & seafood. Side dishes and vegetables are not well rated. Good poultry dishes. Soups do not taste good.

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3.0

"Room needs to be improved"

Rooms are small and poorly cleaned and maintained with uncomfortable beds. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Great balconies with great views, but there are complaints about the age of the rooms and the minibars.

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2.9

"Breakfast can be improved"

Breakfast can be improved.

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2.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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1.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is fairly plain.

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0.8

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning.

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9.1

"Great location"

Excellent location close to the beach.

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4.7

"WiFi system needs upgrading"

Wifi quality could be improved.

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4.1

"Service could be improved"

Complaints about reception service. Relatively friendly and professional service. Housekeeping and management are lacking.

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3.6

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.2

"Room needs to be improved"

Lovely view, although rooms are small, old and poorly cleaned. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Small rooms and poorly cleaned bathrooms.

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3.1

"Food could be better"

Dining is not great with untidy dining area and poor menu. No good fish & seafood.

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2.9

"Breakfast can be improved"

Breakfast can be improved.

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2.1

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is fairly plain.

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0.8

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning.

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9.2

"Great location"

Excellent location close to the beach.

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4.3

"Service could be improved"

Service is not great, but is acceptably professional. Service friendliness is ok, but reception and housekeeping were substandard.

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4.3

"WiFi system needs upgrading"

WiFi system needs upgrading.

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3.5

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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3.3

"Food could be better"

Poor dining experience with untidy dining area. No good fish & seafood.

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3.2

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Small, poorly maintained rooms with subpar beds and furnishing. Great view.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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1.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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0.7

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning.

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9.2

"Great location"

Excellent location close to the beach.

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4.8

"WiFi system needs upgrading"

Wifi quality could be improved.

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4.0

"Service could be improved"

Complaints about reception service. Service is relatively friendly but housekeeping is not great. Professional service.

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3.2

"Food could be better"

Food could be better.

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2.9

"More comfort would be nice"

Small rooms, lacking comfort, with subpar beds and A/C.

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2.7

"Breakfast can be improved"

Breakfast can be improved.

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2.3

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds. People dislike the TVs, A/C, and furniture.

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2.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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0.7

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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