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AVE 1 MALECON CALLE 9 ESQUINA , 130001, Cartagena, Colombia

Review Score

Based on 2583 reviews

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5.3

Location

9.2

502 reviews

Service

3.7

666 reviews

Breakfast

3.4

85 reviews

Comfort

3.0

316 reviews

Food

2.5

637 reviews

WiFi

2.4

64 reviews

Room

2.0

929 reviews

Vibe

1.1

332 reviews

Amenities

1.1

465 reviews

Cleanliness

0.5

440 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Easy car access but inadequate parking. Excellent sightseeing, restaurants and bars nearby.

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3.7

"Service could be improved"

Unprofessional service, with poor housekeeping and reception. Complaints about management, but acceptably friendly staff. Average restaurant service. Room service is average. Hotel security can be an issue. Booking process should be better organized.

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3.4

"Breakfast can be improved"

Breakfast can be improved.

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3.0

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.5

"Food could be better"

Food is affordable but dining experience is not great, with poorly reviewed desserts. Guests dislike the cleanliness and menus in the restaurant. No good fish & seafood. Side dishes and vegetables are not well rated. Soups do not taste good.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.0

"Room needs to be improved"

Complaints about cleanliness, maintenance, and TVs. Small rooms and poorly cleaned bathrooms. Great views, but poor quality beds and furniture in somewhat old rooms. Small rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

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1.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Atmosphere could be friendlier. Hotel is fairly plain.

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1.1

"Amenities are not the best"

Great terrace but old facilities with a poor entrance area. Elevator in need of updating. Architecture not so nice.

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0.5

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning.

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8.9

"Great location"

Excellent location close to the beach.

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3.7

"Breakfast can be improved"

Breakfast can be improved.

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3.2

"Service could be improved"

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

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3.1

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.1

"Food could be better"

Poor dining experience with untidy dining area.

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2.0

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Great views from small rooms with subpar beds. Shower can be a problem.

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1.5

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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1.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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0.5

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning.

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9.3

"Great location"

Excellent location close to the beach.

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3.6

"Breakfast can be improved"

Breakfast can be improved.

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3.1

"Service could be improved"

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

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3.0

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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2.4

"Food could be better"

Poor dining experience with untidy dining area.

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2.3

"Room needs to be improved"

Great views, but untidy rooms with poor beds and bathrooms. Poor quality, old rooms with low rated A/C and furniture.

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2.3

"Complaints about WiFi"

Wifi quality could be improved.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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1.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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0.5

"Could use a good cleaning"

Issues with cleanliness in rooms and dining area. Hotel facilities could use a good clean.

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9.2

"Great location"

Great location.

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3.5

"Service could be improved"

Generally poor but acceptably friendly service. Complaints about housekeeping and reception.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.3

"Food could be better"

Food could be better.

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1.6

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Poorly air conditioned rooms with subpar beds and bathroom cleanliness.

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1.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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0.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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