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AVE 1 MALECON CALLE 9 ESQUINA , 130001, Cartagena, Colombia

Review Score

Based on 2631 reviews

heart

5.5

Location

9.1

443 reviews

Breakfast

4.3

96 reviews

Service

3.6

591 reviews

WiFi

3.2

68 reviews

Comfort

3.0

304 reviews

Room

2.8

852 reviews

Food

2.4

552 reviews

Bar and Beverages

1.3

11 reviews

Vibe

1.2

321 reviews

Amenities

0.9

461 reviews

Cleanliness

0.5

378 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Near city centre with nearby beaches, restaurants, bars, and shopping. Easy car access but inadequate parking.

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4.3

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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3.6

"Service could be improved"

Unprofessional service, with poor housekeeping and reception. Complaints about management, but acceptably friendly staff. Average restaurant service. Hotel security can be an issue. Room service could have been improved. Booking process should be better organized.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.0

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.8

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Great views from small rooms with subpar beds. Shower can be a problem.

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2.4

"Food could be better"

Food is affordable but dining experience is not great, with poorly reviewed desserts. Guests dislike the cleanliness and menus in the restaurant. Side dishes and vegetables are not well rated. No good fish & seafood. Soups do not taste good.

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1.3

"Bar could improve"

Poor bar with subpar drinks.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Atmosphere could be friendlier. Hotel is fairly plain.

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0.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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0.5

"Could use a good cleaning"

Unclean rooms and pool area. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning.

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9.0

"Great location"

Excellent location close to the beach.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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3.3

"Service could be improved"

Generally poor but acceptably friendly service. Complaints about housekeeping and reception.

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3.2

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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2.8

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly-maintained rooms, and low rated bathrooms and beds, but great views.

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1.9

"Food could be better"

Dining experience could be nicer.

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0.9

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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0.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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0.4

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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9.3

"Great location"

Excellent location close to the beach.

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3.5

"Service could be improved"

Complaints about reception service. Housekeeping can be a problem.

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3.2

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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2.6

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Poorly-maintained rooms, badly rated bathrooms and beds.

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2.3

"Food could be better"

Dining experience could be nicer.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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1.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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0.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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0.5

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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9.2

"Great location"

Great location.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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3.2

"Service could be improved"

Generally poor but acceptably friendly service. Housekeeping can be a problem.

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2.7

"More comfort would be nice"

Some problems with A/C and room comfort.

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2.2

"Food could be better"

Food could be better.

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2.0

"Room needs to be improved"

Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C.

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0.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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0.5

"Could use a good cleaning"

Rooms could be cleaner.

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