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11-13, avenue Pierre Coulon, 03200, Vichy, France

Review Score

Based on 1146 reviews

heart

7.3

Service

8.3

255 reviews

Location

7.9

208 reviews

Breakfast

6.9

177 reviews

WiFi

4.3

14 reviews

Food

3.3

51 reviews

Comfort

3.1

245 reviews

Room

3.0

376 reviews

Amenities

2.3

64 reviews

100% Verified Real Reviews

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8.3

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping can be a problem.

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7.9

"Great location"

Great location. Parking is rare. Near to downtown with good options for sightseeing. Affordable parking.

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6.9

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Food could be better"

Poorly rated food, particularly desserts. So-so menu, and side dishes are wanting.

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3.1

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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3.0

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Okay beds and acceptably clean rooms, but poor TV's and furniture. Shower can be a problem.

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2.3

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Unspectacular architecture.

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8.5

"Great location"

Near city centre in a great location. Average parking. Affordable parking.

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8.3

"Fantastic service"

Professional service and great reception, but poor housekeeping.

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7.3

"Tasty breakfast"

Tasty breakfast.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.6

"More comfort would be nice"

Small suites with problems of comfort and noise.

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3.2

"Food could be better"

Food could be better. Menu is adequate.

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2.5

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Rooms are neither new nor spacious, with complaints about furniture. Shower can be a problem.

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1.8

"Amenities are not the best"

Facilities in need of refurbishment.

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8.0

"Fantastic service"

Friendly service and great reception.

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7.5

"Great location"

Near city centre in a great location. Parking is rare. Affordable parking.

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5.8

"Breakfast is average"

Breakfast is average.

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3.4

"Room needs to be improved"

Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C. Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Shower can be a problem.

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2.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.7

"Food could be better"

Poorly rated food, particularly desserts.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.1

"Fantastic service"

Friendly service and great reception.

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8.0

"Great location"

Great location with good parking availability.

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7.2

"Tasty breakfast"

Tasty breakfast.

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3.2

"More comfort would be nice"

Beds are OK, but rooms generally uncomfortable and noisy.

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2.6

"Room needs to be improved"

Aged rooms with poor bathrooms, although beds are OK.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.7

"Fantastic service"

Great service, especially at reception.

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3.2

"Room needs to be improved"

Room needs to be improved.

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3.0

"More comfort would be nice"

More comfort would be nice.

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