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3 Sur 105 Col. Centro , 72000, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 424 reviews

heart

6.5

Location

9.4

93 reviews

Service

5.0

93 reviews

Breakfast

3.0

34 reviews

Comfort

1.6

89 reviews

Room

1.6

126 reviews

Cleanliness

1.3

31 reviews

WiFi

1.3

12 reviews

Vibe

0.6

37 reviews

Amenities

0.4

22 reviews

Food

0.0

6 reviews

100% Verified Real Reviews

grey circle

9.4

"Great location"

Great location with good parking availability. Near to downtown with good options for sightseeing.

grey circle

5.0

"Service is adequate"

Service is relatively friendly. Guests complain about reception staff and management.

grey circle

3.0

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

grey circle

1.6

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

grey circle

1.6

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds. People dislike the TVs, A/C, and furniture. Shower can be a problem.

grey circle

1.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

1.3

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

0.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is fairly plain.

grey circle

0.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

grey circle

0.0

"Food could be better"

Food could be better.

grey circle

9.4

"Great location"

Great location.

grey circle

5.4

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly.

grey circle

2.8

"Breakfast can be improved"

Breakfast can be improved.

grey circle

2.1

"Room needs to be improved"

Guests complained about size, comfort, cleanliness, and bathrooms. Shower can be a problem.

grey circle

2.0

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

grey circle

1.5

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

0.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

9.1

"Great location"

Near city centre in a great location.

grey circle

6.6

"Fairly good value for money"

Fairly good value for money.

grey circle

4.7

"Service could be improved"

Complaints about reception service. Service is relatively friendly.

grey circle

1.5

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

grey circle

1.4

"More comfort would be nice"

Not very comfortable, with poor beds.

grey circle

4.8

"Service could be improved"

Service could be improved.

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