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3 Sur 105 Col. Centro , 72000, Heróica Puebla de Zaragoza, Puebla, Mexico

Review Score

Based on 396 reviews

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6.4

Location

9.1

93 reviews

Service

4.6

90 reviews

Breakfast

3.1

32 reviews

Food

2.8

8 reviews

Cleanliness

2.5

37 reviews

Room

2.2

117 reviews

Vibe

1.5

34 reviews

Comfort

1.4

80 reviews

Amenities

1.0

27 reviews

WiFi

0.0

11 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location and easy parking. Near to downtown with good options for sightseeing.

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4.6

"Service could be improved"

Complaints about reception service. Complaints about management, but acceptably friendly staff. Booking process should be better organized.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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2.8

"Food could be better"

Food could be better.

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2.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.2

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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1.0

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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0.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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4.8

"Service could be improved"

Generally poor but acceptably friendly service.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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2.4

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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1.9

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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9.0

"Great location"

Great location.

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4.5

"Service could be improved"

Service could be improved.

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1.5

"Room needs to be improved"

Room needs to be improved.

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1.2

"More comfort would be nice"

More comfort would be nice.

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