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Hôtel des Arcades

  • hotel stars
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52 rue des Carmes , 76000, Rouen, France

Review score

Based on 567 hotel review

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6.4

Location

8.6

143 reviews

Service

6.0

111 reviews

Cleanliness

4.8

59 reviews

Comfort

3.9

101 reviews

WiFi

3.4

13 reviews

Room

2.9

213 reviews

Vibe

2.8

44 reviews

Breakfast

2.7

27 reviews

Amenities

2.3

55 reviews

Food

2.0

5 reviews

100% Verified Real Reviews

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8.6

"Great location"

Well-located hotel, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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6.0

"Service is adequate"

Housekeeping is not great, and guests complain about service professionalism. Friendly service and great reception.

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4.8

"Could use a good cleaning"

Hotel facilities could use a good clean. Rooms and bathrooms are pretty clean.

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3.9

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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3.4

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.9

"Room needs to be improved"

Impressive views, but rooms seem aged, small, and unmaintained. Okay beds and acceptably clean rooms, but poor TV's and furniture. Small but clean bathrooms. Shower can be a problem.

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2.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish.

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2.7

"Breakfast can be improved"

Breakfast can be improved.

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2.3

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Architecture not so nice.

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2.0

"Food could be better"

Food could be better.

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8.7

"Great location"

Great location.

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6.0

"Service is adequate"

Friendly service with good reception, but some complaints about professionalism.

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4.4

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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3.5

"More comfort would be nice"

Beds are OK, but rooms generally uncomfortable and noisy.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.1

"Room needs to be improved"

Old, inadequately maintained rooms with subpar TV's. Complaints about bathrooms and furnishing, but okay beds and decently clean. Shower can be a problem.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.9

"Great location"

Well-located hotel, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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6.0

"Service is adequate"

Acceptable and friendly service with a great reception.

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4.9

"Could use a good cleaning"

Hotel facilities could use a good clean. Room cleanliness is acceptable.

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3.7

"More comfort would be nice"

Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned.

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2.8

"Room needs to be improved"

Bad bathrooms in run down rooms, with deficient televisions and air conditioning. Rooms are quite clean and beds are standard. Shower can be a problem.

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2.7

"Breakfast can be improved"

Breakfast can be improved.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.8

"Great location"

Great location.

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7.8

"Best value for money"

Best value for money.

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6.3

"Service is adequate"

Service is average, but very friendly.

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4.8

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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3.2

"Room needs to be improved"

Rooms in need of maintenance, with poorly rated bathrooms and furniture. Rooms are quite clean and beds are standard. Shower can be a problem.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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