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Piazza Guglielmo Pepe 11 , 80142, Napoli, Italy

Review Score

Based on 342 reviews

heart

6.7

Service

8.4

84 reviews

Location

7.8

86 reviews

Comfort

5.0

54 reviews

Cleanliness

4.5

38 reviews

Room

4.1

112 reviews

Food

3.3

13 reviews

Breakfast

3.1

56 reviews

WiFi

0.0

10 reviews

100% Verified Real Reviews

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8.4

"Fantastic service"

Friendly service and great reception. Housekeeping is not great, and guests complain about service professionalism.

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7.8

"Great location"

Near city centre in a great location. Parking is good and affordable. Train station is close.

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5.0

"Comfortable"

Poor beds, with complaints about A/C and noise. Spacious rooms and bathrooms.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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4.1

"Room needs to be improved"

Rooms have cleanliness complaints and low rated A/C, furniture, and beds. Bathrooms are large but with substandard cleaning. Rooms are big but old and in need of maintenance. Shower can be a problem.

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3.3

"Food could be better"

Food could be better.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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0.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Best value for money"

Best value for money.

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8.2

"Fantastic service"

Friendly service.

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7.9

"Great location"

Near city centre in a great location. Parking is good and affordable. Train station is close.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.7

"Room needs to be improved"

Rooms are dirty and neglected with poor beds, although very spacious. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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2.9

"Breakfast can be improved"

Breakfast can be improved.

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0.0

"Complaints about WiFi"

Complaints about WiFi.

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8.4

"Fantastic service"

Friendly service.

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7.6

"Great location"

Great location.

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4.8

"Could use a good cleaning"

Could use a good cleaning.

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4.1

"Room needs to be improved"

Poor rooms and bathrooms.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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8.3

"Fantastic service"

Friendly service.

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8.0

"Great location"

Great location.

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4.7

"More comfort would be nice"

More comfort would be nice.

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3.9

"Room needs to be improved"

Room needs to be improved.

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