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Ostendstr. 24-26, 60314, Frankfurt am Main, Germany

Review Score

Based on 1307 reviews

heart

5.2

Location

9.0

249 reviews

Breakfast

6.1

226 reviews

Service

5.6

193 reviews

Food

4.3

33 reviews

Comfort

3.5

212 reviews

Cleanliness

2.1

229 reviews

Room

1.8

410 reviews

WiFi

1.7

68 reviews

Amenities

1.0

84 reviews

Vibe

0.7

153 reviews

100% Verified Real Reviews

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9.0

"Great location"

Good location, close to public transport. Near to downtown with good options for sightseeing. So-so car access and parking.

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6.1

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.6

"Service is adequate"

Service is friendly enough, with acceptable reception staff. Service generally professional but some complaints about housekeeping.

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4.3

"Food could be better"

Poorly rated dining experience, overall, with particularly disliked pork dishes. Side dishes are all right.

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3.5

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.8

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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1.0

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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0.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Hotel could be more stylish.

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9.1

"Great location"

Great location with good parking availability. Centrally located, close to public transport.

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6.2

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.0

"Service is adequate"

Service is friendly enough, with acceptable reception staff.

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3.7

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.8

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Out-dated rooms with unsightly furniture, poorly cleaned bathrooms and substandard beds. Shower can be a problem.

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1.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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0.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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0.8

"Amenities are not the best"

Facilities in need of refurbishment.

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9.1

"Great location"

Near city centre in a great location. Close to public transport.

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6.0

"Service is adequate"

Service is friendly enough, with acceptable reception staff.

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5.8

"Breakfast is average"

Breakfast is average.

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4.2

"Food could be better"

Food could be better.

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3.7

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.1

"Room needs to be improved"

Guests complain about the cleanliness and size of the rooms, as well as the TVs. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem.

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1.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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1.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Great location"

Great location.

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6.2

"Breakfast is average"

Breakfast is average.

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5.7

"Service is adequate"

Service is relatively friendly.

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3.4

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.5

"Could use a good cleaning"

Rooms could be cleaner.

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1.6

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Shower can be a problem.

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0.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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