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Ostendstr. 24-26, 60314, Frankfurt am Main, Germany

Review Score

Based on 1378 reviews

heart

5.3

Location

9.0

278 reviews

Breakfast

6.3

235 reviews

Service

6.1

215 reviews

Food

3.5

33 reviews

Comfort

3.3

213 reviews

WiFi

2.1

77 reviews

Cleanliness

2.0

226 reviews

Room

1.8

436 reviews

Amenities

1.0

85 reviews

Vibe

0.9

152 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Near to downtown with good options for sightseeing. Close to public transport and the train. So-so car access and parking.

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6.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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6.1

"Service is adequate"

The service was acceptably friendly and professional, with decent reception staff. Housekeeping and management are lacking.

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3.5

"Food could be better"

Substandard dining experience and unpopular side dishes. Pork dishes are not good.

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3.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Small bathrooms and inadequate A/C.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.8

"Room needs to be improved"

Poorly cleaned, old, tiny rooms with inadequate A/C. Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.0

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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0.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish. Entrance area is not particularly attractive.

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9.2

"Great location"

Great location with good parking availability. Centrally located, close to public transport.

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6.2

"Service is adequate"

Service is friendly enough, with acceptable reception staff.

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5.9

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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3.6

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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3.4

"Food could be better"

Food could be better. Bad side dishes.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.0

"Room needs to be improved"

Guests complain about the cleanliness and size of the rooms, as well as the TVs. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem.

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1.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Great location"

Great location with good parking availability. Centrally located, close to public transport.

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6.3

"Service is adequate"

Service is friendly enough, with acceptable reception staff.

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6.2

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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3.5

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.8

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Out-dated rooms with unsightly furniture, poorly cleaned bathrooms and substandard beds. Shower can be a problem.

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0.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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0.8

"Amenities are not the best"

Facilities in need of refurbishment.

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9.0

"Great location"

Great location.

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6.3

"Breakfast is average"

Breakfast is average.

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6.2

"Service is adequate"

Service is relatively friendly.

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3.1

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.2

"Could use a good cleaning"

Rooms could be cleaner.

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1.4

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Shower can be a problem.

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0.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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0.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.7

"More comfort would be nice"

More comfort would be nice.

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2.2

"Could use a good cleaning"

Could use a good cleaning.

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2.1

"Room needs to be improved"

Room needs to be improved.

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