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5ta Avenida y Calle 8, Centro, 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 394 reviews

heart

8.2

Location

9.0

137 reviews

Service

8.8

108 reviews

Cleanliness

6.2

38 reviews

Vibe

5.0

35 reviews

Room

4.5

121 reviews

Comfort

4.4

63 reviews

Food

4.0

5 reviews

Amenities

2.7

30 reviews

Breakfast

2.1

12 reviews

WiFi

1.4

16 reviews

Pool

0.0

9 reviews

100% Verified Real Reviews

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9.0

"Great location"

Good location, close to public transport. Excellent location with good bars, restaurants, shopping and beaches nearby. Parking is rare.

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8.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.0

"Decent vibe"

Decent vibe. Atmosphere could be friendlier. Stylish hotel. Good choice for a city trip. Nice boutique hotel. Nice for romantic trips.

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4.5

"Room needs to be improved"

Uncomfortable beds and poorly maintained rooms, but clean enough. Rooms have no view and bathrooms could use better cleaning. Big, new rooms. Sub-par balconies and lacking A/C.

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4.4

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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4.0

"Food could be better"

Food could be better.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.1

"Breakfast can be improved"

Breakfast can be improved.

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1.4

"Complaints about WiFi"

Wifi quality could be improved.

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0.0

"Pool should be renewed"

Pool should be renewed.

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8.9

"Great location"

Great location.

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8.8

"Fantastic service"

Friendly service.

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4.0

"Room needs to be improved"

Average sized but overall poor rooms.

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4.0

"More comfort would be nice"

Rooms are decent sized but not rated very comfortable.

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2.8

"Breakfast can be improved"

Breakfast can be improved.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location.

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8.9

"Fantastic service"

Fantastic service.

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