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5ta Avenida y Calle 8, Centro, 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 286 reviews

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7.7

Location

9.3

109 reviews

Service

8.8

91 reviews

Cleanliness

5.9

36 reviews

Vibe

5.1

30 reviews

Breakfast

5.0

11 reviews

Room

4.9

101 reviews

Amenities

4.7

24 reviews

Comfort

4.2

59 reviews

WiFi

2.9

14 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location with good parking availability. Excellent location with good bars, restaurants, shopping and beaches nearby.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.1

"Decent vibe"

Decent vibe. Atmosphere could be friendlier. Relatively modern hotel. Nice boutique hotel. Nice for romantic trips.

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5.0

"Breakfast is average"

Breakfast is average.

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4.9

"Room needs to be improved"

Poor beds and A/C, and old but clean enough rooms. Small rooms and poorly cleaned bathrooms. Decent views and room sizes. Nice balcony. Shower was ok.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.2

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service and great reception.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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5.2

"Breakfast is average"

Breakfast is average.

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4.6

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier.

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4.5

"Room needs to be improved"

Moderately clean, but low rated rooms and beds. Poor A/C and small bathrooms, but rooms are an okay size.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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