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5ta Avenida y Calle 8, Centro, 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 394 reviews

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8.2

Location

9.1

138 reviews

Service

8.9

108 reviews

Cleanliness

6.2

38 reviews

Vibe

5.2

35 reviews

Comfort

4.7

63 reviews

Room

4.7

121 reviews

Food

2.9

5 reviews

Breakfast

2.8

14 reviews

Amenities

2.5

30 reviews

WiFi

1.4

16 reviews

Pool

0.0

9 reviews

100% Verified Real Reviews

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9.1

"Great location"

Good location, close to public transport. Excellent location with good bars, restaurants, shopping and beaches nearby. Parking is rare.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.2

"Decent vibe"

Decent vibe. Atmosphere could be friendlier. Modern Hotel. Stylish hotel. Good choice for a city trip. Nice boutique hotel. Nice for romantic trips.

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4.7

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Rooms are spacious with standard beds.

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4.7

"Room needs to be improved"

Poorly maintained rooms with few views and insufficient A/C. Large, new, somewhat maintained rooms with standard beds. Poor balconies and badly cleaned bathrooms.

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2.9

"Food could be better"

Food could be better.

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2.8

"Breakfast can be improved"

Breakfast can be improved.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.4

"Complaints about WiFi"

Wifi quality could be improved.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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8.0

"Best value for money"

Best value for money.

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4.2

"Room needs to be improved"

Rooms are spacious, although generally below-par with unsightly bathrooms.

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4.2

"More comfort would be nice"

Spacious rooms but lacking in comfort.

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3.5

"Breakfast can be improved"

Breakfast can be improved.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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9.0

"Fantastic service"

Fantastic service.

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