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El Punto

  • hotel stars
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5ta Avenida y Calle 8, Centro, 77710, Playa del Carmen, Solidaridad, Mexico

Review score

Based on 266 hotel review

heart

7.4

Location

9.6

96 reviews

Service

8.1

82 reviews

Vibe

5.6

28 reviews

Breakfast

5.0

10 reviews

Pool

5.0

5 reviews

Cleanliness

4.9

34 reviews

Room

4.4

95 reviews

Amenities

4.0

21 reviews

Comfort

3.5

54 reviews

WiFi

2.9

14 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location with good parking availability. Excellent location with good bars, restaurants, shopping and beaches nearby.

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8.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.6

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Relatively modern hotel. Nice boutique hotel. Nice for romantic trips.

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5.0

"Breakfast is average"

Breakfast is average.

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5.0

"Ordinary pool"

Ordinary pool.

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4.9

"Could use a good cleaning"

Cleanliness is lacking in rooms and bathrooms.

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4.4

"Room needs to be improved"

Poorly maintained, old rooms with poor air conditioning and uncomfortable beds. Small rooms and poorly cleaned bathrooms. Decent rooms and views. Okay sized rooms with decent balconies.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.5

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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2.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.6

"Great location"

Great location.

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8.5

"Fantastic service"

Friendly service and great reception.

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5.3

"Breakfast is average"

Breakfast is average.

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5.1

"Quite clean"

Room cleanliness is acceptable.

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5.0

"Decent vibe"

Decent vibe. Atmosphere could be friendlier.

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4.3

"Room needs to be improved"

Small rooms, and substandard A/C and beds. Room cleanliness is acceptable.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.1

"WiFi system needs upgrading"

Wifi quality could be improved.

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