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1 Jalan Bukit Jambul, 11900, Penang, Malaysia

Review Score

Based on 1375 reviews

heart

8.5

Wellness Area

8.7

9 reviews

Pool

8.6

57 reviews

Cleanliness

8.2

78 reviews

Food

8.0

83 reviews

Amenities

7.9

90 reviews

Service

7.8

223 reviews

Room

7.6

227 reviews

Breakfast

7.5

51 reviews

Vibe

7.4

94 reviews

Location

6.9

157 reviews

Bar and Beverages

6.0

10 reviews

WiFi

3.6

11 reviews

100% Verified Real Reviews

grey circle

8.7

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

grey circle

8.6

"Great pool"

Great but poorly cleaned pool.

grey circle

8.2

"Clean"

Clean hotel facilities. Clean rooms. Pool in need of cleaning.

grey circle

8.0

"Delicious food"

Decent dining experience with great food and a good menu, but quite expensive.

grey circle

7.9

"Great amenities"

Old facilities, but pleasant hotel buildings. Entrance area is ok.

grey circle

7.8

"Fantastic service"

Friendly, acceptably professional service. Guests complain about reception staff and management. Good shuttle service. Room service could have been improved.

grey circle

7.6

"Great room"

Clean rooms, with standard beds, but impressive views and balconies. Huge rooms with great bathrooms. Poor quality, old rooms with low rated A/C and furniture.

grey circle

7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

7.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Stylish hotel. Fine for golfers. Good for business people. Awesome for families.

grey circle

6.9

"Location is ok"

Location is ok. Shopping and sightseeing are mediocre. City centre is hard to reach. Good access to airport. Not great access by car, with poorly rated parking.

grey circle

6.0

"Standard bar"

Standard bar.

grey circle

3.6

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

8.1

"Great amenities"

Nice building.

grey circle

8.0

"Delicious food"

Delicious food.

grey circle

7.8

"Clean"

Clean rooms.

grey circle

7.7

"Tasty breakfast"

Tasty breakfast.

grey circle

7.7

"Great room"

Views are great and rooms are clean.

grey circle

7.6

"Fantastic service"

Friendly service.

grey circle

7.5

"Awesome vibe"

Awesome vibe. Hotel could use some updating.

grey circle

6.7

"Location is ok"

Location is ok.

grey circle

8.6

"Rather comfortable"

Large, comfortable rooms.

grey circle

8.2

"Great pool"

Great pool.

grey circle

8.2

"Clean"

Clean.

grey circle

8.0

"Delicious food"

Delicious food.

grey circle

7.7

"Great room"

Spacious rooms.

grey circle

7.6

"Fantastic service"

Friendly, acceptably professional service.

grey circle

7.4

"Great amenities"

Nice building.

grey circle

7.0

"Great location"

Location is ok.

grey circle

7.0

"Tasty breakfast"

Tasty breakfast.

grey circle

6.8

"Decent vibe"

Decent vibe.

grey circle

6.0

"Fairly good value for money"

Fairly good value for money.

grey circle

8.2

"Clean"

Clean rooms.

grey circle

8.1

"Fantastic service"

Friendly service.

grey circle

7.8

"Great amenities"

Nice building.

grey circle

7.8

"Great room"

Views are great and rooms are clean.

grey circle

7.1

"Awesome vibe"

Awesome vibe.

grey circle

7.0

"Great location"

Great location near the airport. Not many options for shopping.

grey circle

7.0

"Tasty breakfast"

Tasty breakfast.

grey circle

8.8

"Great pool"

Great pool.

grey circle

8.1

"Clean"

Clean rooms.

grey circle

8.0

"Fantastic service"

Friendly service. Good shuttle service.

grey circle

7.9

"Delicious food"

Delicious food.

grey circle

7.7

"Great room"

Clean rooms with great views and decent beds.

grey circle

7.2

"Great location"

Great location.

grey circle

7.0

"Best value for money"

Fairly good value for money.

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