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1 Jalan Bukit Jambul, 11900, Penang, Malaysia

Review Score

Based on 1568 reviews

heart

8.4

Pool

8.6

60 reviews

Wellness Area

8.6

10 reviews

Cleanliness

8.1

78 reviews

Room

7.6

239 reviews

Service

7.6

230 reviews

Location

7.0

170 reviews

Breakfast

6.5

54 reviews

Vibe

6.3

101 reviews

Value for money

5.5

66 reviews

WiFi

3.6

11 reviews

100% Verified Real Reviews

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8.6

"Great pool"

Great but poorly cleaned pool.

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8.6

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.1

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so. Pool in need of cleaning.

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7.6

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Poor quality, old rooms with low rated A/C and furniture. Bathroom is relatively clean.

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7.6

"Fantastic service"

Friendly, acceptably professional service. Guests complain about reception staff and management. Good shuttle service. Room service could have been improved.

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7.0

"Great location"

Great location near the airport. Not many options for shopping. Awesome sightseeing, but far from downtown. Not great access by car, with poorly rated parking.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok. Luxurious Hotel. Stylish hotel. Fine for golfers. Good for business people. Awesome for families.

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5.5

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Rather comfortable"

Rather comfortable.

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8.1

"Clean"

Clean rooms.

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7.7

"Fantastic service"

Fantastic service.

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7.5

"Delicious food"

Delicious food.

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7.2

"Great room"

Views are great and rooms are clean.

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7.0

"Great location"

Great location.

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6.9

"Ordinary amenities"

Average hotel building.

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6.1

"Breakfast is average"

Breakfast is average.

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5.8

"Decent vibe"

Decent vibe.

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7.7

"Great room"

Views are great and rooms are clean.

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7.7

"Clean"

Clean rooms.

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7.5

"Fantastic service"

Friendly service.

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7.5

"Great amenities"

Good amenities and hotel building is acceptable.

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6.7

"Breakfast is average"

Breakfast is average.

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6.6

"Location is ok"

Location is ok.

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6.5

"Decent vibe"

Decent vibe. Hotel could use some updating.

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8.7

"Great pool"

Great pool.

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8.7

"Rather comfortable"

Large, comfortable rooms.

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8.1

"Clean"

Clean.

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7.8

"Delicious food"

Delicious food.

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7.7

"Great room"

Spacious rooms.

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7.4

"Fantastic service"

Friendly, acceptably professional service.

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7.1

"Great location"

Great location.

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6.8

"Ordinary amenities"

Average hotel building.

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6.2

"Breakfast is average"

Breakfast is average.

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5.9

"Decent vibe"

Decent vibe.

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5.1

"Fairly good value for money"

Fairly good value for money.

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8.2

"Rather comfortable"

Very comfortable with alright beds.

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8.1

"Clean"

Clean.

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7.7

"Fantastic service"

Friendly service. Good shuttle service.

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7.6

"Great room"

Lovely rooms with pleasant views. Average beds.

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7.2

"Great location"

Great location.

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6.0

"Fairly good value for money"

Fairly good value for money.

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