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Via Roma 19, 81100, Caserta, Italy

Review Score

Based on 1134 reviews

heart

7.6

Wellness Area

10.0

5 reviews

Service

9.0

270 reviews

Breakfast

8.7

216 reviews

Location

8.1

228 reviews

Cleanliness

4.9

109 reviews

Amenities

4.8

55 reviews

Room

3.8

315 reviews

WiFi

2.9

18 reviews

Vibe

2.5

142 reviews

100% Verified Real Reviews

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10.0

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great location"

Near city centre in a great location. Not great access by car, with poorly rated parking. Close to the train station and the airport. Parking should be cheaper.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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4.8

"Amenities are not the best"

Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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3.8

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Spacious rooms but not well-kept, with subpar beds and furniture. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem. Average view.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Good choice for a city trip.

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9.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Awesome location near city centre, but inconvenient parking.

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4.9

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds. Average noise level with mediocre sized bathrooms.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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3.0

"Room needs to be improved"

Complaints about age, cleanliness, and furnishing of the rooms. Rooms are outdated and have beds described by guests as uncomfortable. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.8

"Fantastic service"

Service is professional and friendly.

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8.1

"Great location"

Great location with good parking availability.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Rooms not well-kept, with poor beds and furniture. Shower can be a problem.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Fantastic service"

Friendly service.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great location"

Well-located, although unfortunately the parking isn't easy.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Room needs to be improved"

Poor bathrooms and furniture in badly cleaned, old rooms.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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