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Via Roma 19, 81100, Caserta, Italy

Review Score

Based on 1455 reviews

heart

7.7

Service

9.0

326 reviews

Breakfast

8.7

273 reviews

Location

8.4

283 reviews

Comfort

5.2

173 reviews

Amenities

5.0

68 reviews

Cleanliness

5.0

135 reviews

Room

4.3

406 reviews

WiFi

4.0

26 reviews

Vibe

3.2

169 reviews

100% Verified Real Reviews

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9.0

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Near city centre in a great location. So-so car access and parking. Close to the train station and the airport. Parking should be cheaper.

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5.2

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Subpar beds and ineffective A/C.

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5.0

"Ordinary amenities"

Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.

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5.0

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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4.3

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Poorly-maintained rooms with low rated beds, furniture, and TVs. Okay-sized rooms with good views. Shower can be a problem.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok. Good choice for a city trip.

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9.1

"Fantastic service"

Nice reception with friendly service and standard housekeeping.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great location"

Great, central location, and okay parking.

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5.0

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds. Room and bathroom sized adequately.

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3.4

"Room needs to be improved"

Complaints about age, cleanliness, and furnishing of the rooms. Rooms are outdated and have beds described by guests as uncomfortable. Bathrooms are moderately-sized, but substandard. Shower can be a problem.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.7

"Fantastic service"

Friendly service.

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8.2

"Great location"

Great location with good parking availability.

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5.2

"Comfortable"

Average comfort, but beds are not great.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.8

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Rooms not well-kept, with poor beds and furniture.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Fantastic service"

Friendly service.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great location"

Great location.

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7.6

"Best value for money"

Best value for money.

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4.4

"Could use a good cleaning"

Could use a good cleaning.

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3.5

"Room needs to be improved"

Older rooms and furniture.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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