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Europa

  • hotel stars
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Via Roma 19, 81100, Caserta, Italy

Review score

Based on 1120 hotel review

heart

7.6

Service

8.7

266 reviews

Breakfast

8.6

188 reviews

Location

8.3

231 reviews

Comfort

5.0

137 reviews

Cleanliness

3.9

97 reviews

WiFi

3.8

17 reviews

Room

3.3

313 reviews

Vibe

2.4

135 reviews

100% Verified Real Reviews

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8.7

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great location"

Great location. Pricey, inconvenient parking. Centrally located, near the train station. Reasonably accessible by car.

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5.0

"Comfortable"

Room sizes are okay, but below average comfort and beds. Average noise level with mediocre sized bathrooms.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.8

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.3

"Room needs to be improved"

Guests liked the room size but complained about the age, cleanliness, and uncomfortable beds. Mediocre sized, poorly cleaned bathrooms. Guests complain about maintenance, furnishing, TV's, and views. Shower can be a problem.

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2.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Good choice for a city trip.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.6

"Fantastic service"

Service is welcoming, but housekeeping is not great.

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8.5

"Great location"

Near city centre in a great location. Pricey, inconvenient parking.

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4.5

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds. Average noise level with mediocre sized bathrooms.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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2.6

"Room needs to be improved"

Complaints about age, cleanliness, and furnishing of the rooms. Rooms are outdated and have beds described by guests as uncomfortable. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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2.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.7

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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8.1

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.3

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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5.1

"Comfortable"

Comfortable enough, average sized rooms but subpar beds.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.2

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms are average size, although old with poor beds and furniture. Shower can be a problem.

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2.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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8.9

"Fantastic service"

Friendly service.

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8.2

"Great location"

Well-located hotel, although unfortunately the parking isn't easy.

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8.2

"Tasty breakfast"

Tasty breakfast.

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4.8

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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3.0

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Rooms not well-kept, with poor beds and furniture.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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