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Via Delle Belle Donne 17 , 50123, Florence, Italy

Review Score

Based on 1447 reviews

heart

7.3

Location

9.7

504 reviews

Service

8.6

348 reviews

WiFi

8.3

36 reviews

Value for money

6.4

99 reviews

Breakfast

4.5

117 reviews

Comfort

4.1

257 reviews

Room

4.0

439 reviews

Food

3.9

24 reviews

Vibe

2.4

106 reviews

100% Verified Real Reviews

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9.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to public transport and the train. Near downtown with great sightseeing and shopping.

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8.6

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Management should be more attentive.

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8.3

"Good internet service"

Good wifi quality. Free internet.

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6.4

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet.

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4.5

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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4.0

"Room needs to be improved"

Rooms could use some maintenance and updating with subpar furniture and beds. Small but clean bathrooms. Smaller rooms with complaints about TVs, A/C, and views. Room cleanliness is acceptable. Shower can be a problem.

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3.9

"Food could be better"

Food could be better.

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2.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is fairly plain. Hotel could be more stylish. Entrance area is not particularly attractive. Good for traveling with friends. Good choice for a city trip.

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9.7

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing.

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8.9

"Fantastic service"

Friendly and professional housekeepers. Management should be more attentive.

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8.5

"Good internet service"

Good wifi quality.

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6.9

"Fairly good value for money"

Fairly good value for money.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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4.1

"Room needs to be improved"

Decent, if small, rooms with alright cleanliness. Small but clean bathrooms. Complaints about the furniture, TVs, A/C, and beds. Shower can be a problem.

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4.1

"Food could be better"

Food could be better.

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2.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Hotel is fairly plain.

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9.7

"Great location"

Great location with excellent sightseeing. Train station is close.

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8.8

"Fantastic service"

Friendly service and great reception.

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7.3

"Clean"

Rooms and bathrooms are pretty clean.

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6.6

"Fairly good value for money"

Fairly good value for money.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.2

"Room needs to be improved"

Rooms are reasonably clean, but small, with uncomfortable beds. Clean but generally poor bathrooms.

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3.6

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.7

"Great location"

Great location, close to the train station.

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8.5

"Fantastic service"

Friendly service.

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6.8

"Quite clean"

Room cleanliness is acceptable.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.2

"Breakfast is average"

Breakfast is average.

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3.9

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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3.5

"Room needs to be improved"

Smaller rooms with subpar A/C, bathrooms and beds. Room cleanliness is acceptable.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

Photos from travellers