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Via Delle Belle Donne 17 , 50123, Florence, Italy

Review Score

Based on 1567 reviews

heart

7.3

Location

9.7

526 reviews

Service

8.4

362 reviews

WiFi

7.9

33 reviews

Value for money

7.0

94 reviews

Cleanliness

6.3

144 reviews

Breakfast

4.7

129 reviews

Food

4.5

24 reviews

Comfort

3.7

264 reviews

Room

3.6

477 reviews

Vibe

2.6

113 reviews

Amenities

1.6

133 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location with good parking availability. Close to public transport and the train. Near to downtown with good options for sightseeing.

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8.4

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Management should be more attentive.

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7.9

"Good internet service"

Good wifi quality.

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7.0

"Best value for money"

Best value for money. Acceptable breakfast prices.

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6.3

"Quite clean"

Decently clean rooms and bathrooms.

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4.7

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.5

"Food could be better"

Food could be better.

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3.7

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.6

"Room needs to be improved"

Rooms could use some maintenance and updating with subpar furniture and beds. Small but relatively clean bathrooms. Smaller rooms with complaints about TVs, A/C, and views. Room cleanliness is acceptable. Shower can be a problem.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Hotel is fairly plain. Entrance area is not particularly attractive. Good for traveling with friends. Good choice for a city trip.

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1.6

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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9.7

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Management should be more attentive.

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8.2

"Good internet service"

Good wifi quality.

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4.5

"Room needs to be improved"

Decent, if small, rooms with alright cleanliness. Small but relatively clean bathrooms. Complaints about the furniture, TVs, A/C, and beds. Shower can be a problem.

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4.5

"Food could be better"

Food could be better.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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4.4

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.9

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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9.8

"Great location"

Great location, close to the train station.

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8.5

"Fantastic service"

Friendly service and great reception.

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6.6

"Quite clean"

Decently clean rooms and bathrooms.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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4.0

"Room needs to be improved"

Clean enough, but low rated, rooms. Bathrooms are not great, but moderately clean.

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3.3

"More comfort would be nice"

Noisy room lacking in comfort.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.7

"Great location"

Great location, close to the train station.

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8.4

"Fantastic service"

Friendly service.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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5.2

"Breakfast is average"

Breakfast is average.

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3.6

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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3.4

"Room needs to be improved"

Fairly clean rooms, though small with uncomfortable beds and poor bathrooms.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

Photos from travellers