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3-5 Place Sainte Eugénie , 64200, Biarritz, France

Review Score

Based on 1310 reviews

heart

7.3

Location

8.4

359 reviews

Service

6.7

220 reviews

Breakfast

3.9

98 reviews

Cleanliness

3.9

111 reviews

Room

3.8

497 reviews

Comfort

3.6

308 reviews

Value for money

2.9

119 reviews

Vibe

2.8

78 reviews

WiFi

2.8

27 reviews

Amenities

1.8

130 reviews

100% Verified Real Reviews

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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6.7

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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3.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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3.8

"Room needs to be improved"

Small, insufficiently clean, old rooms and poor minibars. Small rooms and poorly cleaned bathrooms. Beds and balcony are alright. Badly maintained rooms with poor air conditioning, televisions, and furniture. Great view. Shower can be a problem.

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3.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.9

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier. Hotel is fairly plain. Entrance area is not particularly attractive. Good choice for a city trip.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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1.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture.

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8.4

"Great location"

Great location. Close to the city centre, the beach, restaurants, and bars, with fantastic sightseeing. Pricey, inconvenient parking.

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6.5

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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5.1

"Food is all right"

Food is all right.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.6

"Room needs to be improved"

Tiny, dirty rooms with bad televisions and air conditioning. Small rooms and poorly cleaned bathrooms. Older, poorly maintained rooms with poorly rated furniture, although views are nice. Beds and balcony are alright. Shower can be a problem.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish.

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3.0

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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2.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating. Unspectacular architecture.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Central location close to the beach.

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6.5

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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5.4

"Food is all right"

Food is all right.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.3

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.0

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms with poor A/C and substandard furniture and beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.5

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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1.8

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.4

"Great location"

Great location.

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6.5

"Service is adequate"

Friendly service and acceptable reception.

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4.1

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Lovely views and decent beds.

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4.0

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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3.3

"Value for money could be better"

Value for money could be better.

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2.9

"Vibe is not too good"

Vibe is not too good.

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1.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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