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3-5 Place Sainte Eugénie , 64200, Biarritz, France

Review Score

Based on 1505 reviews

heart

7.2

Location

8.2

397 reviews

Service

6.5

232 reviews

Breakfast

3.7

114 reviews

Vibe

3.6

79 reviews

Room

3.5

558 reviews

Food

3.5

63 reviews

Comfort

3.2

349 reviews

Cleanliness

2.9

141 reviews

Value for money

2.7

121 reviews

Amenities

1.8

154 reviews

WiFi

1.4

27 reviews

100% Verified Real Reviews

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8.2

"Great location"

Great location. Not great access by car, with poorly rated parking. Great shopping at the nearby city centre, and close to the beach. Parking should be cheaper. Excellent sightseeing, restaurants and bars nearby.

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6.5

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated.

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3.7

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Hotel is fairly plain. Good choice for a city trip.

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3.5

"Room needs to be improved"

Small, outdated, and dirty rooms with bad furnishings. Small rooms and poorly cleaned bathrooms. Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning. Great view. Shower can be a problem. Adequate balcony. Kitchenettes and minibars are as expected.

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3.5

"Food could be better"

Bad overall dining experience with a bad menu.

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3.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.7

"Value for money could be better"

Value for money could be better. High priced breakfast.

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1.8

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Awesome terrace. Architecture not so nice.

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1.4

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Close to the beach, restaurants, bars, and sightseeing.

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6.7

"Service is adequate"

Reception and service are alright. Service is welcoming, but housekeeping is not great.

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4.0

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Poor A/C and furnishing, and room size is lacking. Beds and balcony are alright. Great view. Shower can be a problem.

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3.9

"Breakfast can be improved"

Breakfast can be improved.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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3.8

"Food could be better"

Food could be better.

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3.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.3

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.1

"Value for money could be better"

Value for money could be better.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Beautiful beach"

Beautiful beach.

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8.3

"Great location"

Great location near the beach, but subpar parking.

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6.6

"Service is adequate"

Service is average, but very friendly.

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3.6

"Food could be better"

Food could be better.

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3.4

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.3

"Vibe is not too good"

Vibe is not too good.

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3.3

"Room needs to be improved"

Badly cleaned rooms and uncomfortable beds and furniture. Great views but rooms are small and bathrooms not great.

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3.2

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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2.8

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.7

"Value for money could be better"

Value for money could be better. High priced breakfast.

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1.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.3

"Great location"

Great location.

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6.6

"Service is adequate"

Service is average, but very friendly.

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4.0

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Great view.

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3.7

"More comfort would be nice"

Small and uncomfortable rooms.

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2.9

"Could use a good cleaning"

Rooms could be cleaner.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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