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3-5 Place Sainte Eugénie , 64200, Biarritz, France

Review Score

Based on 1272 reviews

heart

7.2

Location

8.4

368 reviews

Service

6.6

206 reviews

Food

4.1

60 reviews

Vibe

3.7

69 reviews

Breakfast

3.6

105 reviews

Room

3.5

495 reviews

Cleanliness

3.3

119 reviews

Comfort

2.9

305 reviews

Value for money

2.4

108 reviews

Amenities

1.4

134 reviews

WiFi

0.7

25 reviews

100% Verified Real Reviews

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Close to the city centre, the beach, restaurants, and bars, with fantastic sightseeing.

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6.6

"Service is adequate"

Reception and service are alright. Friendly, professional service, however housekeeping is less well rated.

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4.1

"Food could be better"

Poor dining with a standard menu.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Hotel is fairly plain. Good choice for a city trip.

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3.6

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.5

"Room needs to be improved"

Complaints about cleanliness, maintenance, and TVs. Great views, but poor quality beds and furniture in somewhat old rooms. Small rooms with subpar A/C, minibars, and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Adequate balcony.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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1.4

"Amenities are not the best"

Great terrace but old facilities with a poor entrance area. Elevator in need of updating. Architecture not so nice.

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0.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.4

"Great location"

Great location. Close to the city centre, the beach, restaurants, and bars, with fantastic sightseeing. Pricey, inconvenient parking.

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6.7

"Service is adequate"

Reception and service are alright. Service is welcoming, but housekeeping is not great.

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4.1

"Food could be better"

Food could be better.

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4.0

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Small, poorly maintained rooms with subpar beds and furnishing. Small rooms and poorly cleaned bathrooms. Great view. Shower can be a problem. Adequate balcony.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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3.7

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.3

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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0.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Beautiful beach"

Beautiful beach.

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8.5

"Great location"

Great location near the beach, but subpar parking.

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6.7

"Service is adequate"

Service is average, but very friendly.

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4.0

"Food could be better"

Food could be better.

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3.4

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.4

"Vibe is not too good"

Vibe is not too good.

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3.2

"Room needs to be improved"

Badly cleaned rooms and uncomfortable beds and furniture. Great views but rooms are small and bathrooms not great. Shower can be a problem.

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3.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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2.8

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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2.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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1.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.5

"Great location"

Great location.

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6.5

"Service is adequate"

Friendly service and acceptable reception.

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3.9

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Great view.

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3.7

"Vibe is not too good"

Vibe is not too good.

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3.3

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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3.0

"Value for money could be better"

Value for money could be better.

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1.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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