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Gala

  • hotel stars
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Viale Zara 89/91, 20159, Milano, Italy

Review score

Based on 962 hotel review

heart

6.7

Location

9.2

308 reviews

WiFi

8.1

30 reviews

Service

7.6

213 reviews

Cleanliness

4.0

109 reviews

Room

3.9

283 reviews

Amenities

2.5

43 reviews

Breakfast

2.1

56 reviews

Vibe

1.3

100 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location near lots of shopping. Close to public transport and the train. Accessible by car, but parking is costly.

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8.1

"Good internet service"

Good wifi quality.

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7.6

"Fantastic service"

Service is welcoming, but housekeeping is not great. Management and reception are decent and somewhat professional.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.9

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Out-dated rooms with uncomfortable beds and unsightly furniture. Adequate room size and A/C. Shower can be a problem. Nice TV.

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2.5

"Amenities are not the best"

Older facilities and unpleasant entrance area.

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2.1

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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1.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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8.9

"Great location"

Awesome location near city centre, but inconvenient parking. Close to public transport and the train.

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7.9

"Good internet service"

Good wifi quality.

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7.4

"Fantastic service"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.9

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms and poorly cleaned bathrooms. Out-dated rooms with uncomfortable beds and unsightly furniture. Shower can be a problem.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.6

"Breakfast can be improved"

Breakfast can be improved.

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1.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.1

"Great location"

Good location, close to public transport.

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7.8

"Good internet service"

Good wifi quality.

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7.6

"Fantastic service"

Service is welcoming, but housekeeping is not great.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.9

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms are average size, although old with poor beds and furniture.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.0

"Breakfast can be improved"

Breakfast can be improved.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Great location"

Good location, close to public transport. Parking is rare.

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8.3

"Good internet service"

Good internet service.

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7.3

"Fantastic service"

Friendly service.

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6.1

"Fairly good value for money"

Fairly good value for money.

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4.0

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Rooms are outdated and have beds described by guests as uncomfortable.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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