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Hotel Genziana

  • hotel stars
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Vico delle Mele 7 , 16123, Genoa, Italy

Review Score

Based on 1149 reviews

heart

6.6

Service

9.0

333 reviews

Breakfast

8.0

79 reviews

Location

7.3

323 reviews

WiFi

7.0

20 reviews

Cleanliness

4.4

86 reviews

Amenities

3.7

52 reviews

Comfort

3.5

186 reviews

Room

3.4

292 reviews

Vibe

2.8

67 reviews

100% Verified Real Reviews

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9.0

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping can be a problem.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Not great access by car, with poorly rated parking. Close to public transport and the train. Parking should be cheaper.

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7.0

"Good internet service"

Good internet service. Average wifi quality.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating. Pleasant entrance area.

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3.5

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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3.4

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms. Shower can be a problem.

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2.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area.

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9.1

"Fantastic service"

Friendly staff with great management and reception, but subpar housekeeping.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great location"

Great location. Near to downtown with good options for sightseeing. Pricey, inconvenient parking.

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7.2

"Good internet service"

Good internet service. Average wifi quality.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.8

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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2.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.7

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms. Shower can be a problem.

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9.2

"Fantastic service"

Professional, friendly service, and great reception and management.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great location"

Well-located hotel, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.7

"Room needs to be improved"

Old, poorly maintained rooms with substandard A/C and furnishings. Big rooms but badly maintained, with sub-standard beds and bathrooms.

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3.6

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Fantastic service"

Friendly service and great reception.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great location"

Great location.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"More comfort would be nice"

More comfort would be nice.

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2.8

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms.

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