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HOTEL GRAND CHANCELLOR SURFERS PARADISE

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SURFERS PARADISE BLVD HANLAN ST , 4217, Surfers Paradise, Australia

Review score

Based on 6012 hotel review

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8.1

Location

9.3

2075 reviews

Service

7.8

1449 reviews

Value for money

7.7

634 reviews

Breakfast

7.4

249 reviews

Room

5.9

2331 reviews

Comfort

5.1

957 reviews

Amenities

4.8

569 reviews

Vibe

3.7

615 reviews

WiFi

3.7

206 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Accessible by car, but parking is costly. Excellent sightseeing, restaurants and bars nearby. Close to public transport and the train.

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7.8

"Fantastic service"

Friendly service, especially good laundry service. Reception and housekeeping are average, but management is not great. Professional service, and great tour guides. Great concierge service. Room service is perfect. Hotel security is ok. Recreation staff is nice. Booking process is sufficient. Good shuttle service.

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7.7

"Best value for money"

Best value for money. Free internet. Fair breakfast prices. Normally priced food.

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7.4

"Tasty breakfast"

Great and affordable breakfast.

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5.9

"Room is all right"

Great balconies and views, okay-size rooms. Beds are fine, but rooms are old and poorly maintained with inferior furnishing. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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5.1

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.8

"Amenities are not the best"

Hotel facilities are outdated, but outdoor sports facilities are top-notch. Elevator in need of updating. Lovely terrace and fairly nice grounds. Architecture not so nice.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Luxurious Hotel. Hotel is relatively stylish. Good for traveling with friends. Awesome for families. Good choice for a city trip.

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3.7

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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7.9

"Fantastic service"

Service is professional and friendly, with great tour guides. Decent reception and housekeeping. Great concierge service. Hotel security is ok. Room service is perfect.

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7.7

"Best value for money"

Best value for money. Free internet.

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6.9

"Breakfast is average"

Breakfast is average.

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6.6

"Room is all right"

Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings. Large rooms with great views, decent balconies, and so-so beds. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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4.7

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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4.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Luxurious Hotel. Stylish hotel. Entrance area is not particularly attractive.

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3.7

"WiFi system needs upgrading"

WiFi's cheap, but of subpar quality.

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9.6

"Great location"

Great location. Near city centre with nearby beaches, restaurants, bars, and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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7.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Room service is perfect.

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7.4

"Best value for money"

Best value for money. Free internet. Acceptable breakfast prices.

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7.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.3

"Room is all right"

Great balconies and views, okay-size rooms. Room cleanliness is OK, as are beds, but rooms are old and minibars are poor. Small rooms and poorly cleaned bathrooms. The rooms need maintenance with poor A/C, furniture, and bathrooms. Shower can be a problem.

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4.7

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Decent hotel grounds and entrance area. Architecture not so nice.

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4.6

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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3.7

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Luxurious Hotel. Entrance area is ok. Hotel is relatively stylish.

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9.3

"Great location"

Good location, close to public transport. Great nearby restaurants, bars, and shopping right by beach. Parking is rare.

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7.5

"Best value for money"

Best value for money. Free internet.

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7.2

"Bar is awesome"

Bar is awesome.

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7.1

"Fantastic service"

Friendly, professional service, though reception is subpar.

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7.0

"Great room"

Rooms are generally OK but old with poor air conditioning and TV's. Large rooms with great views, decent balconies, and so-so beds. Poor maintenance in rooms and bathrooms. Shower can be a problem.

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6.9

"Breakfast is average"

Breakfast is average.

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4.8

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Luxurious Hotel.

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3.9

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.2

"Great location"

Great location. Great shopping and the beach nearby.

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7.6

"Best value for money"

Best value for money.

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7.3

"Fantastic service"

Friendly service.

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6.7

"Breakfast is average"

Breakfast is average.

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5.5

"Room is all right"

Old rooms, yet somewhat clean with nice beds.

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5.2

"Comfortable"

Beds are decent and generally comfortable.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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