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3 1 1 UMEDA KITAKU , 530-0001, Osaka-shi, Japan

Review Score

Based on 5651 reviews

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8.3

Location

9.5

2437 reviews

Food

8.6

312 reviews

Service

7.9

1159 reviews

Breakfast

7.9

227 reviews

Room

6.4

2079 reviews

Value for money

5.4

415 reviews

WiFi

5.4

78 reviews

Comfort

3.5

1161 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Near public transport, airport, and train station. Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking.

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8.6

"Delicious food"

Varied menu containing delicious food and snacks. Okay food prices, and tasty side dishes. Great fruits and vegetables.

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7.9

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Booking process is sufficient. Hotel security can be an issue. Recreation staff is nice.

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7.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small rooms with inadequate air conditioners, televisions, and minibars. Bathroom size alright, and rooms moderately well-kept. Standard air conditioning. Shower can be a problem.

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5.4

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.5

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped. So-so beds and bathroom size. Standard air conditioning.

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9.7

"Great location"

Great location with good access by car. Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

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8.7

"Delicious food"

Delicious food.

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8.3

"Fantastic service"

Great housekeepers and professional service.

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7.9

"Tasty breakfast"

Tasty breakfast.

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5.9

"Room is all right"

Poor furniture and small, if decently-maintained, rooms. Clean rooms with great views and decent beds. Medium sized bathroom.

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5.7

"Fairly good value for money"

Fairly good value for money.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped. So-so beds and bathroom size.

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9.5

"Great location"

Great location with good access by car. Train station is close. Good shopping and sightseeing.

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8.4

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process is sufficient.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great room"

Lovely rooms with pleasant views. So-so beds and cleanliness with small rooms. Mediocre sized, poorly cleaned bathrooms. Older rooms and furniture. Rooms are reasonably maintained and have okay A/C.

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4.9

"Value for money could be better"

Value for money could be better.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.6

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.6

"Delicious food"

Menu is excellent with tasty food.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.6

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Booking process is sufficient.

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7.2

"Great room"

Lovely rooms with pleasant views. Rooms relatively tidy with acceptable beds, yet small with poor furniture. Mediocre sized, poorly cleaned bathrooms. Rooms are reasonably maintained and have okay A/C.

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5.9

"Fairly good value for money"

Fairly good value for money.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location with good access by car. Close to shopping and the train.

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8.6

"Delicious food"

Delicious food.

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8.3

"Fantastic service"

Professional and warm service and acceptable housekeeping. Booking process is sufficient.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great amenities"

Great buildings but less impressive lobby area.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.8

"Room is all right"

Beds, room cleanliness and maintenance are alright. Great views, but small rooms. Medium sized bathroom. Shower can be a problem.

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3.0

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped. So-so beds and bathroom size.

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