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Hakone 1320, 221-0045, Hakone-machi, Japan

Review Score

Based on 260 reviews

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7.6

Breakfast

9.7

27 reviews

Food

9.0

93 reviews

Service

8.9

65 reviews

Location

7.4

33 reviews

Room

5.7

67 reviews

Wellness Area

5.6

32 reviews

Value for money

5.0

23 reviews

Vibe

3.6

34 reviews

Cleanliness

3.5

17 reviews

Amenities

3.1

20 reviews

100% Verified Real Reviews

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9.7

"Tasty breakfast"

Tasty breakfast.

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9.0

"Delicious food"

Menu is excellent with tasty food.

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8.9

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.4

"Great location"

Great location, close to the train station.

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5.7

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Bathrooms and bedrooms are poorly cleaned and a bit old.

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5.6

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.0

"Fairly good value for money"

Fairly good value for money.

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3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Awesome for families. Perfect airport hotel.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.1

"Amenities are not the best"

Grounds are fine, but with outdated facilities.

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9.7

"Tasty breakfast"

Tasty breakfast.

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9.1

"Delicious food"

Delicious food.

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9.1

"Fantastic service"

Friendly service.

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7.3

"Great location"

Great location.

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6.5

"Comfortable"

Comfortable.

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5.3

"Room is all right"

Overall, rooms are average, yet poorly cleaned with complaints about bathrooms.

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5.2

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.5

"Tasty breakfast"

Tasty breakfast.

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8.8

"Delicious food"

Menu is excellent with tasty food.

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8.8

"Fantastic service"

Friendly service.

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7.5

"Great location"

Great location.

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5.8

"Room is all right"

Room is all right.

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5.6

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.0

"Fairly good value for money"

Fairly good value for money.

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3.8

"Vibe is not too good"

Vibe is not too good.

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