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Hakone 1320, 221-0045, Hakone-machi, Japan

Review Score

Based on 282 reviews

heart

7.4

Food

9.0

107 reviews

Breakfast

8.9

29 reviews

Service

8.4

75 reviews

Location

8.0

35 reviews

Room

6.0

79 reviews

Wellness Area

5.9

38 reviews

Value for money

4.1

23 reviews

Cleanliness

3.8

23 reviews

Vibe

3.0

38 reviews

Amenities

2.0

22 reviews

100% Verified Real Reviews

grey circle

9.0

"Delicious food"

Menu is excellent with tasty food.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Okay reception, poor housekeeping, and friendly but unprofessional service.

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8.0

"Great location"

Great location, close to the train station.

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6.0

"Room is all right"

Average rooms with standard beds. Rooms have no view and bathrooms could use better cleaning. Outdated, rooms with poor cleanliness and maintenance.

grey circle

5.9

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.1

"Value for money could be better"

Value for money could be better.

grey circle

3.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Awesome for families. Perfect airport hotel.

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2.0

"Amenities are not the best"

Grounds are fine, but with outdated facilities.

grey circle

9.1

"Tasty breakfast"

Tasty breakfast.

grey circle

9.0

"Delicious food"

Delicious food.

grey circle

8.7

"Fantastic service"

Friendly service.

grey circle

7.6

"Great location"

Great location.

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5.9

"Comfortable"

Comfortable.

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5.6

"Room is all right"

Overall, rooms are average, yet poorly cleaned with complaints about bathrooms.

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5.5

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

8.9

"Tasty breakfast"

Tasty breakfast.

grey circle

8.8

"Delicious food"

Menu is excellent with tasty food.

grey circle

8.3

"Fantastic service"

Friendly service.

grey circle

7.9

"Great location"

Great location.

grey circle

6.1

"Room is all right"

Room is all right.

grey circle

5.9

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.6

"Value for money could be better"

Value for money could be better.

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3.2

"Vibe is not too good"

Vibe is not too good.

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