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(RYOKAN) Hotel Green Plaza Joetsu

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112 1, KABANOSAWA, MINAMIUONUMA SHI, NIIGATA, 949 6431, JAPAN. , 9496431, Yuzawa-machi, Japan

Review score

Based on 533 hotel review

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7.5

Location

7.4

157 reviews

Food

6.4

203 reviews

Value for money

6.1

86 reviews

Service

5.9

179 reviews

Amenities

5.4

162 reviews

Room

5.0

170 reviews

Breakfast

4.3

18 reviews

Bar and Beverages

2.7

8 reviews

Cleanliness

2.1

33 reviews

100% Verified Real Reviews

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7.4

"Great location"

Great location. Good car access, but so-so parking. Close to shopping and the train. Winter sports facilities are close.

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6.4

"Food is all right"

Food and menu is typical, but quite expensive. Great dining experience with excellent side dishes. Vegetables are average.

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6.1

"Fairly good value for money"

Fairly good value for money. Food and beverages are pricey.

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5.9

"Service is adequate"

Reception and service are alright. Friendly and professional housekeepers. Booking process is sufficient. Recreation staff is nice. Wellness staff is ok. Shuttle service is ok.

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5.4

"Ordinary amenities"

Outdated facilities with a decent entrance area. Nice grounds with great facilities for kids. Elevator in need of updating.

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5.0

"Room is all right"

Rooms are average size, although old with poor beds and furniture. Mediocre sized, poorly cleaned bathrooms. Poorly maintained and cleaned rooms with substandard A/C.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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2.7

"Bar could improve"

Guests complain about the price and quality of the bar.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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7.4

"Great location"

Great location.

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7.0

"Great pool"

Great pool.

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6.2

"Service is adequate"

Service is friendly enough, with acceptable reception staff. Fine entertainment and professional service. Booking process is sufficient. Recreation staff is nice.

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5.8

"Ordinary amenities"

Beautiful grounds, with okay amenities and somewhat outdated facilities. Elevator in need of updating.

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5.7

"Fairly good value for money"

Fairly good value for money.

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5.4

"Food is all right"

Adequate menu with an alright dining experience. Side dishes are all right.

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5.0

"Room is all right"

Poorly cleaned, old rooms and bathrooms. Okay-sized rooms with good views.

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2.8

"Bar could improve"

Bar could improve.

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2.1

"Could use a good cleaning"

Rooms could be cleaner.

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6.9

"Ordinary pool"

Ordinary pool.

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6.8

"Location is ok"

Location is ok.

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6.1

"Food is all right"

Decent food and menu.

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5.8

"Fairly good value for money"

Fairly good value for money.

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5.7

"Service is adequate"

Service is friendly enough, with acceptable reception staff.

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5.1

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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4.9

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate.

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7.5

"Great location"

Great location.

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7.1

"Delicious food"

Uninspiring menu, but good food nonetheless.

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5.7

"Service is adequate"

Service is adequate.

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5.4

"Room is all right"

Rooms are alright, but bathrooms are not great.

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