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112 1, KABANOSAWA, MINAMIUONUMA SHI, NIIGATA, 949 6431, JAPAN. , 9496431, Yuzawa-machi, Japan

Review Score

Based on 948 reviews

heart

7.4

WiFi

9.0

5 reviews

Pool

7.8

59 reviews

Location

7.5

224 reviews

Food

6.8

286 reviews

Service

6.4

275 reviews

Value for money

6.1

117 reviews

Beach

6.0

5 reviews

Amenities

5.9

239 reviews

Room

5.6

257 reviews

Breakfast

5.3

36 reviews

Comfort

4.3

79 reviews

Cleanliness

1.0

55 reviews

100% Verified Real Reviews

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9.0

"Good internet service"

Good internet service.

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7.8

"Great pool"

Great pool.

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7.5

"Great location"

Good location with shopping nearby but poor access to parking. Winter sports facilities are close.

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6.8

"Food is all right"

Reasonable dining experience and good menu, but somewhat expensive. Awesome pasta.

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6.4

"Service is adequate"

Great service, but bad reception. Professional and warm service and acceptable housekeeping. Smooth booking process. Recreation staff is nice. Good shuttle service. Great hotel security.

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6.1

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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6.0

"Reasonable beach"

Reasonable beach.

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5.9

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities. Nice grounds with great facilities for kids. Elevator in need of updating.

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5.6

"Room is all right"

Outdated rooms and furniture, with an okay view. Small rooms and poorly cleaned bathrooms. Rooms are older and poorly cleaned, with substandard beds.

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5.3

"Breakfast is average"

Breakfast is average.

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4.3

"More comfort would be nice"

Generally uncomfortable, particularly beds, with noisy rooms and poor bathrooms. Average sized rooms.

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1.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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7.7

"Great pool"

Great pool.

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6.8

"Location is ok"

Location is ok.

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6.4

"Service is adequate"

Great service, but bad reception. Service is professional and friendly. Recreation staff is nice. Smooth booking process.

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6.0

"Ordinary amenities"

Buildings are fine with old facilities, but the grounds are wonderful. Elevator in need of updating.

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6.0

"Food is all right"

Reasonable dining experience and good menu, but somewhat expensive.

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5.4

"Room is all right"

Decent views and room sizes. Less well cleaned rooms with small bathrooms.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.2

"More comfort would be nice"

Small bathrooms and generally poor comfort. Average sized rooms.

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1.1

"Could use a good cleaning"

Rooms could be cleaner.

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7.7

"Great pool"

Great pool.

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7.3

"Great location"

Great location.

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6.8

"Food is all right"

Menu is good and food is alright.

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6.3

"Fairly good value for money"

Fairly good value for money.

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6.0

"Service is adequate"

Service is average, but very friendly. Guests complained about the staff at reception and housekeeping. Smooth booking process.

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5.8

"Room is all right"

Bathrooms and room size are acceptable. Rooms could be cleaner.

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5.6

"Ordinary amenities"

Average hotel building. Nice grounds with great facilities for kids. Elevator in need of updating.

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1.0

"Could use a good cleaning"

Rooms could be cleaner.

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7.9

"Great location"

Great location.

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6.1

"Service is adequate"

Great service, but bad reception.

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5.3

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.8

"Room needs to be improved"

Room needs to be improved.

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