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112 1, KABANOSAWA, MINAMIUONUMA SHI, NIIGATA, 949 6431, JAPAN. , 9496431, Yuzawa-machi, Japan

Review Score

Based on 667 reviews

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7.6

Pool

8.1

56 reviews

Location

7.3

174 reviews

Breakfast

6.5

28 reviews

Food

6.3

236 reviews

Amenities

6.1

195 reviews

Service

6.0

218 reviews

Value for money

5.6

97 reviews

Room

5.3

205 reviews

Comfort

4.4

71 reviews

Bar and Beverages

4.0

5 reviews

Cleanliness

1.0

42 reviews

100% Verified Real Reviews

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8.1

"Great pool"

Great pool.

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7.3

"Great location"

Great location near lots of shopping. Close to the train station, but difficult to park.

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6.5

"Breakfast is average"

Breakfast is average.

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6.3

"Food is all right"

Average, but pricey, food. Great menu and overall dining experience. Awesome pasta.

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6.1

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities. Nice grounds with great facilities for kids. Elevator in need of updating.

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6.0

"Service is adequate"

So-so, but friendly, service, but low rated reception. Booking process is sufficient. Recreation staff is nice. Good shuttle service.

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5.6

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

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5.3

"Room is all right"

Decent views and room sizes. Complaints about maintenance and cleanliness in rooms and bathrooms. Old rooms with poor quality beds, furniture, and A/C.

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4.4

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking. Average noise and size.

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4.0

"Bar could improve"

Bar could improve.

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1.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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8.1

"Great pool"

Great pool.

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7.1

"Great location"

Great location.

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6.2

"Ordinary amenities"

Decent building with okay entrance area, if somewhat outdated facilities. Nice grounds with great facilities for kids. Elevator in need of updating.

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6.2

"Service is adequate"

So-so, but friendly, service, but low rated reception. Recreation staff is nice. Booking process is sufficient.

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6.0

"Food is all right"

Adequate menu with an alright dining experience.

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5.4

"Fairly good value for money"

Fairly good value for money.

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5.3

"Room is all right"

Views are okay, and rooms are old but decent-sized. Decent bathrooms but poorly cleaned rooms.

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4.1

"More comfort would be nice"

Rooms are decent sized but not rated very comfortable.

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1.1

"Could use a good cleaning"

Rooms could be cleaner.

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8.1

"Great pool"

Great pool.

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6.8

"Location is ok"

Location is ok.

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6.3

"Food is all right"

Menu is good and food is alright.

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6.0

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.5

"Fairly good value for money"

Fairly good value for money.

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5.5

"Ordinary amenities"

Beautiful grounds but poor buildings, with so-so amenities. Elevator in need of updating.

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5.4

"Room is all right"

Rooms and bathrooms are alright. Poor beds in rooms needing some cleaning.

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1.0

"Could use a good cleaning"

Rooms could be cleaner.

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7.7

"Great location"

Great location.

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6.5

"Food is all right"

Decent food and menu.

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5.9

"Ordinary amenities"

Average hotel building.

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5.8

"Service is adequate"

Service is adequate.

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5.3

"Room is all right"

Rooms and bathrooms are alright.

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5.2

"Decent vibe"

Decent vibe. Hotel could use some updating.

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