112 1, KABANOSAWA, MINAMIUONUMA SHI, NIIGATA, 949 6431, JAPAN. , 9496431, Yuzawa-machi, Japan
Based on 539 reviews
Great location, close to the train station. Easy car access but inadequate parking. Great shopping.
Food and menu is typical, but quite expensive. Great dining experience with excellent side dishes. Vegetables are average.
Complaints about the reception staff, but the service is somewhat friendly. Great housekeepers and professional service. Booking process is sufficient. Recreation staff is nice. Wellness staff is ok. Good shuttle service.
Conventional kids facilities. Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating.
Poorly maintained and cleaned rooms with substandard A/C. Mediocre sized, poorly cleaned bathrooms. Rooms are average size, although old with poor beds and furniture.
Breakfast can be improved.
Guests complain about the price and quality of the bar.
Bathrooms and rooms are untidy. Moderately clean hotel facilities.
Location is ok.
Complaints about the reception staff, but the service is somewhat friendly. Fine entertainment and professional service. Recreation staff is nice. Booking process is sufficient.
Fairly good value for money.
Decent food and menu. Side dishes are average but overall dining experience is top notch.
Beautiful grounds, with okay amenities and somewhat outdated facilities. Elevator in need of updating.
Okay-sized rooms with good views. Medium sized bathroom. Dated, poorly cleaned rooms.
Bar could improve.
Rooms could be cleaner.
Location is ok.
Decent food and menu.
Complaints about the reception staff, but the service is somewhat friendly.
Rooms are fine, except for the bathrooms and beds.
Beautiful grounds but poor buildings, with so-so amenities.
Menu is good and food is alright.
Service is adequate.
Poor rooms and bathrooms.
Vibe is not too good.