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Kreisstraße 4-6, 06493, Harzgerode - Alexisbad, Germany

Review Score

Based on 1145 reviews

heart

5.9

Location

8.9

177 reviews

Breakfast

7.3

316 reviews

Pool

7.0

137 reviews

Wellness Area

6.6

242 reviews

Service

6.0

423 reviews

Comfort

5.6

173 reviews

Room

4.8

431 reviews

Food

4.6

353 reviews

Vibe

4.4

160 reviews

Amenities

4.3

89 reviews

Cleanliness

4.2

206 reviews

Bar and Beverages

2.1

22 reviews

WiFi

1.8

53 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location with excellent sightseeing. Great accessibility by car with affordable parking. Close to public transport and the train.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great pool"

Clean pool area.

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6.6

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok. Clean wellness & sports facilities.

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6.0

"Service is adequate"

Housekeeping is not great, and guests complain about service professionalism. Welcoming service and acceptable reception and restaurant service. Room service could have been improved. Booking process should be better organized.

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5.6

"Comfortable"

Reasonably comfortable rooms, and okay bathroom size. Acceptably quiet with subpar beds.

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4.8

"Room needs to be improved"

Poorly cleaned, outdated rooms with subpar TV's. Mediocre sized, poorly cleaned bathrooms. Substandard furniture, beds and balcony. Badly maintained rooms with poor minibars and kitchenettes. Shower can be a problem.

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4.6

"Food could be better"

Bad overall dining experience with a bad menu. Restaurant is poorly priced and cleaned. Side dishes and vegetables are not well rated. Guests disliked the pork dishes, desserts, and fruits. Soups do not taste good.

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4.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish.

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4.3

"Amenities are not the best"

Older facilities and unpleasant entrance area. Outdoor sports facilities are ok.

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4.2

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities. Clean wellness & sports facilities. Clean pool area.

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2.1

"Bar could improve"

Bar could improve. Standard alcoholic drinks.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location, close to the train station. Excellent parking and car access.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great pool"

Clean pool area.

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7.1

"Fantastic service"

Friendly, mostly professional service, and so-so reception and restaurant service.

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6.7

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok. Clean wellness & sports facilities.

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5.2

"Comfortable"

Fairly comfortable and quiet stay, but beds are poor.

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5.1

"Food is all right"

Bad overall dining experience with a bad menu. Side dishes and vegetables are not well rated. Pricey food and unpopular desserts.

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4.7

"Room needs to be improved"

Guests complain about the age and cleanliness of the rooms, the minibars, and the TVs. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement. Hotel grounds need more attention.

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4.4

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Moderately clean hotel facilities. Clean wellness & sports facilities.

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3.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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1.7

"Bar could improve"

Bar could improve.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.5

"Ordinary pool"

Ordinary pool.

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6.4

"Service is adequate"

Decent reception, with friendly but unprofessional staff.

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5.4

"Comfortable"

Large, relatively comfortable, not so noisy rooms, but beds are not so pleasant.

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4.9

"Food could be better"

Food could be better. Menu is adequate.

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4.4

"Room needs to be improved"

Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Rooms are big but old and in need of maintenance.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement. Hotel grounds need more attention.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.0

"Great location"

Great location.

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7.5

"Tasty breakfast"

Tasty breakfast.

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6.7

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok.

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6.6

"Service is adequate"

Service is average, but very friendly.

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5.7

"Comfortable"

Fairly comfortable and quiet stay, but beds are poor.

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4.8

"Food could be better"

Food could be better.

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4.3

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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4.1

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Poorly maintained rooms with low quality furniture.

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