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Kreisstraße 4-6, 06493, Harzgerode - Alexisbad, Germany

Review Score

Based on 1106 reviews

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6.9

Location

9.2

179 reviews

Breakfast

8.5

315 reviews

Service

8.0

400 reviews

Pool

7.2

116 reviews

Wellness Area

6.3

253 reviews

Comfort

5.4

176 reviews

Food

5.2

304 reviews

Cleanliness

4.5

168 reviews

Amenities

4.5

77 reviews

Bar and Beverages

4.3

10 reviews

Room

4.2

426 reviews

Vibe

3.4

153 reviews

WiFi

2.2

49 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location with excellent sightseeing. Excellent parking and car access. Train station is close.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Service is welcoming, but housekeeping is not great. Service is quite professional and decent in the restaurant. Booking process should be better organized.

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7.2

"Great pool"

Clean pool area.

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6.3

"Sufficient wellness & sports facilities"

Moderately clean wellness & sports facilities. Sauna is ok.

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5.4

"Comfortable"

Fairly comfortable and quiet stay, but beds are poor. Spacious rooms and bathrooms.

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5.2

"Food is all right"

Poorly rated dining experience, overall, with particularly disliked pork dishes. Okay but overpriced menu. Side dishes and vegetables are not well rated. Dining area is okay, with decent dessert and fruits. Soups do not taste good.

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4.5

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Moderately clean hotel facilities. Moderately clean wellness & sports facilities. Dining area is relatively clean.

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4.5

"Amenities are not the best"

Older facilities and unpleasant entrance area. Hotel grounds need more attention.

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4.3

"Bar could improve"

Bar could improve.

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4.2

"Room needs to be improved"

Poorly cleaned, older rooms with subpar TVs and furniture. Spacious rooms with great views, but poor maintenance and subpar beds. Bathrooms are large but with substandard cleaning. Shower can be a problem. Adequate balcony.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location with excellent sightseeing. Excellent parking and car access. Train station is close.

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8.7

"Fantastic service"

Restaurant service is friendly and professional.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great pool"

Clean pool area.

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6.6

"Sufficient wellness & sports facilities"

Moderately clean wellness & sports facilities. Sauna is ok.

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5.5

"Comfortable"

Comfortable enough with an average noise level. Large bathrooms, but inadequate beds.

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5.3

"Food is all right"

Okay dining experience, with acceptable desserts and fruits. Pricey, subpar menu. Side dishes and vegetables are not well rated. Fish & seafood is acceptable.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement. Hotel grounds need more attention.

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4.6

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Moderately clean hotel facilities. Moderately clean wellness & sports facilities.

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4.4

"Room needs to be improved"

Complaints about cleanliness, maintenance, and TVs. Bathrooms are large but with substandard cleaning. Great views, but poor quality beds and furniture in somewhat old rooms. Shower can be a problem. Adequate balcony.

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4.0

"Bar could improve"

Bar could improve.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Friendly, acceptably professional service.

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7.1

"Great pool"

Great pool.

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6.2

"Sufficient wellness & sports facilities"

Moderately clean wellness & sports facilities. Sauna is ok.

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5.7

"Food is all right"

Decent food and menu.

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4.9

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement. Hotel grounds need more attention.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities. Moderately clean wellness & sports facilities.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.7

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms are average size, although old with poor beds and furniture.

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9.2

"Great location"

Great location.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Friendly service.

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7.4

"Great pool"

Great pool.

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6.3

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna is ok.

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5.6

"Food is all right"

Food is all right.

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5.5

"Comfortable"

Fairly comfortable and quiet stay, but beds are poor.

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4.6

"Could use a good cleaning"

Rooms could be cleaner.

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4.2

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Poorly maintained rooms with low quality furniture.

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3.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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5.3

"Fairly good value for money"

Fairly good value for money.

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4.2

"Room needs to be improved"

Room needs to be improved.

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3.8

"Vibe is not too good"

Vibe is not too good.

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