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Kreisstraße 4-6, 06493, Harzgerode - Alexisbad, Germany

Review Score

Based on 1291 reviews

heart

6.0

Location

8.9

201 reviews

Pool

8.2

141 reviews

Breakfast

7.2

373 reviews

Wellness Area

6.1

276 reviews

Comfort

5.3

200 reviews

Service

4.8

491 reviews

Amenities

4.5

97 reviews

Vibe

3.8

176 reviews

Food

3.8

382 reviews

Room

3.6

502 reviews

Cleanliness

3.4

235 reviews

Bar and Beverages

2.0

20 reviews

WiFi

1.0

54 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location and easy parking, with good sightseeing. Close to public transport and the train.

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8.2

"Great pool"

Clean pool area.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.1

"Sufficient wellness & sports facilities"

Moderately clean wellness & sports facilities. Sauna not so nice.

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5.3

"Comfortable"

Comfortable enough, average sized rooms but subpar beds. Average noise level with mediocre sized bathrooms.

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4.8

"Service could be improved"

Guests complain about the professionalism of the staff and management. Reception and restaurant service are not great, but is friendly. Booking process should be better organized. Room service could have been improved.

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4.5

"Amenities are not the best"

Mediocre building with old facilities. Great sports facilities and a gorgeous entrance area.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Hotel is relatively stylish.

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3.8

"Food could be better"

Bad overall dining experience with a bad menu. Restaurant is poorly priced and cleaned. Side dishes and vegetables are not well rated. Guests disliked the pork dishes, desserts, and fruits. No good fish & seafood. Soups do not taste good.

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3.6

"Room needs to be improved"

Untidy, outdated, badly-maintained rooms with bad minibars. Guests complain about the furniture, balconies, beds, and TVs. Mediocre sized, poorly cleaned bathrooms. Okay-sized rooms with good views. Shower can be a problem.

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3.4

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean wellness & sports facilities. Clean pool area.

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2.0

"Bar could improve"

Poor bar with subpar drinks.

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1.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location, close to the train station. Fairly accessible by car with easy parking.

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8.1

"Tasty breakfast"

Tasty breakfast.

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8.0

"Great pool"

Clean pool area.

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6.6

"Service is adequate"

Unprofessional service, with poor housekeeping and reception. Average restaurant service, but friendly overall.

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6.2

"Sufficient wellness & sports facilities"

Moderately clean wellness & sports facilities. Sauna not so nice.

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5.1

"Comfortable"

Fairly comfortable and quiet stay, but beds are poor. Large rooms with typical bathrooms.

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4.7

"Food could be better"

Bad overall dining experience with a bad menu. Side dishes and vegetables are not well rated. Pricey food and unpopular desserts. No good fish & seafood.

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4.6

"Amenities are not the best"

Hotel buildings could use some improvement. Hotel grounds need more attention.

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3.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.5

"Could use a good cleaning"

Rooms and bathrooms are untidy, but pool area is clean. Hotel facilities could use a good clean. Moderately clean wellness & sports facilities.

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3.4

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Mediocre sized, poorly cleaned bathrooms. Poor beds, minibars, TV's, and furniture. Spacious rooms with excellent views. Shower can be a problem.

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1.7

"Bar could improve"

Bar could improve.

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1.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Great location.

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6.9

"Breakfast is average"

Breakfast is average.

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6.0

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna not so nice.

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5.6

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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4.6

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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4.2

"Food could be better"

Food and menu are not highly reviewed.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement. Hotel grounds need more attention.

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3.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.2

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms are average size, although old with poor beds and furniture.

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8.9

"Great location"

Great location.

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8.3

"Great pool"

Great pool.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Sauna not so nice.

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5.6

"Comfortable"

Fairly comfortable and quiet stay, but beds are poor.

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5.6

"Service is adequate"

Service is average, but very friendly.

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3.9

"Food could be better"

Food could be better.

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3.7

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Poorly maintained rooms with low quality furniture.

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3.6

"Vibe is not too good"

Vibe is not too good.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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1.1

"Complaints about WiFi"

Wifi quality could be improved.

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5.6

"Fairly good value for money"

Fairly good value for money.

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4.0

"Vibe is not too good"

Vibe is not too good.

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