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Calle 10 entre 5a y 12 , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 1582 reviews

heart

8.5

Beach

9.7

77 reviews

Location

8.8

497 reviews

Service

8.1

368 reviews

Room

6.1

517 reviews

Comfort

5.7

362 reviews

Vibe

5.3

127 reviews

WiFi

4.3

63 reviews

Food

3.7

33 reviews

Breakfast

3.7

76 reviews

100% Verified Real Reviews

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9.7

"Beautiful beach"

Beautiful beach.

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8.8

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Parking is rare. Excellent sightseeing, restaurants and bars nearby. Affordable parking.

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8.1

"Fantastic service"

Friendly and professional housekeepers. Reception and management are fine. Hotel security is ok.

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6.1

"Room is all right"

Somewhat clean, yet old-looking rooms with inadequate TV's and average views. Bathrooms are large and somewhat clean, but poor overall. Beds and balcony are alright. Spacious rooms. Poorly-maintained rooms with poor furniture, A/C, and minibars. Shower can be a problem.

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5.7

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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5.3

"Decent vibe"

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere. Entrance area is ok. Hotel is relatively luxurious. Good choice for a city trip. Good for traveling with friends. Fine for a budget trip.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.7

"Food could be better"

Food could be better.

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3.7

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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9.8

"Beautiful beach"

Beautiful beach.

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9.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Near city centre with nearby beaches, restaurants, bars, and shopping.

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8.3

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.0

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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5.6

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.4

"Food could be better"

Food could be better.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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2.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location for shopping and parking was alright.

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7.5

"Fantastic service"

Service is professional and friendly.

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7.1

"Clean"

Relatively clean rooms.

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5.5

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.4

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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4.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.9

"Food could be better"

Food could be better.

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3.6

"Breakfast can be improved"

Breakfast can be improved.

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9.7

"Beautiful beach"

Beautiful beach.

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8.6

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

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7.3

"Clean"

Relatively clean rooms.

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6.0

"Room is all right"

Large, relatively tidy rooms but bathrooms are not great.

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6.0

"Comfortable"

Spacious, quiet comfortable rooms, but very noisy.

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4.2

"Vibe is not too good"

Vibe is not too good.

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