cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Calle 10 entre 5a y 12 , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 1371 reviews

heart

8.5

Service

8.3

318 reviews

Location

8.3

444 reviews

Room

5.6

477 reviews

Comfort

5.5

353 reviews

Bar and Beverages

5.3

28 reviews

Vibe

4.3

116 reviews

Food

4.3

29 reviews

Breakfast

3.6

76 reviews

WiFi

2.2

44 reviews

100% Verified Real Reviews

grey circle

8.3

"Fantastic service"

Great reception with professional, welcoming service.

grey circle

8.3

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Parking is rare. Excellent sightseeing, restaurants and bars nearby. Convenient car access and well-priced parking.

grey circle

5.6

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Bathrooms are large but with substandard cleaning. Old, inadequately maintained rooms with subpar TV's. Below average furnishing, balconies, and A/C. Shower can be a problem.

grey circle

5.5

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

grey circle

5.3

"Standard bar"

Standard bar.

grey circle

4.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Luxurious Hotel. Good choice for a city trip. Good for traveling with friends. Fine for a budget trip.

grey circle

4.3

"Food could be better"

Food could be better.

grey circle

3.6

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

grey circle

2.2

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.4

"Beautiful beach"

Beautiful beach.

grey circle

8.6

"Great location"

Well-located, although unfortunately the parking isn't easy. Near city centre with nearby beaches, restaurants, bars, and shopping.

grey circle

8.1

"Fantastic service"

Professional and warm service and acceptable housekeeping.

grey circle

5.3

"Standard bar"

Standard bar.

grey circle

5.1

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

grey circle

4.8

"Room needs to be improved"

Old, inadequately maintained rooms with subpar TV's. Large, reasonably clean rooms and comfortable beds. Bathrooms are large but with substandard cleaning. Below average furnishing, balconies, and A/C. Shower can be a problem.

grey circle

4.1

"Food could be better"

Food could be better.

grey circle

4.0

"Vibe is not too good"

Vibe is not too good. Atmosphere could be friendlier. Hotel could use some updating. Stylish hotel.

grey circle

3.2

"Breakfast can be improved"

Breakfast can be improved.

grey circle

2.4

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

8.5

"Great location"

Good location with shopping nearby but poor access to parking.

grey circle

7.7

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

5.5

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

grey circle

5.3

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Old, rooms with deficient maintenance and poor bathrooms and televisions.

grey circle

4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

4.3

"Food could be better"

Food could be better.

grey circle

3.6

"Breakfast can be improved"

Breakfast can be improved.

grey circle

9.3

"Beautiful beach"

Beautiful beach.

grey circle

8.5

"Fantastic service"

Friendly service.

grey circle

8.3

"Great location"

Great location.

grey circle

6.0

"Room is all right"

Rooms are quite clean and beds are standard. Large rooms with below average bathrooms.

grey circle

5.8

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

grey circle

3.9

"Vibe is not too good"

Vibe is not too good.

grey circle

3.6

"Breakfast can be improved"

Breakfast can be improved.

Upload your photos

Browse Hacienda Real del Caribe traveller photo gallery

Photos from travellers