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Calle 10 entre 5a y 12 , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 1349 reviews

heart

8.4

Beach

9.5

69 reviews

Location

8.7

431 reviews

Service

8.3

312 reviews

Comfort

5.7

339 reviews

Room

5.6

468 reviews

Food

4.4

28 reviews

Vibe

4.2

109 reviews

Breakfast

3.0

76 reviews

WiFi

2.4

33 reviews

100% Verified Real Reviews

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9.5

"Beautiful beach"

Beautiful beach.

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8.7

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Parking is rare. Excellent sightseeing, restaurants and bars nearby. Affordable parking.

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8.3

"Fantastic service"

Reception is typical, although management is stand-out and service is friendly.

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5.7

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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5.6

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Bathrooms are large and somewhat clean, but poor overall. Subpar balconies, A/C, and furniture in outdated rooms. Poorly-maintained rooms with subpar TVs. Shower can be a problem.

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4.4

"Food could be better"

Food could be better.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Hotel is fairly plain. Good choice for a city trip. Good for traveling with friends. Fine for a budget trip.

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3.0

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Beautiful beach"

Beautiful beach.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Near city centre with nearby beaches, restaurants, bars, and shopping.

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8.1

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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5.1

"Comfortable"

Beds are decent and generally comfortable. Big rooms and bathrooms, but noisy with insufficient A/C.

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4.8

"Room needs to be improved"

Old, inadequately maintained rooms with subpar TV's. Large, reasonably clean rooms and comfortable beds. Bathrooms are large and somewhat clean, but poor overall. Below average furnishing, balconies, and A/C. Shower can be a problem.

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4.3

"Food could be better"

Food could be better.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel.

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2.7

"Breakfast can be improved"

Breakfast can be improved.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Beautiful beach"

Beautiful beach.

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8.7

"Great location"

Good location with shopping nearby but poor access to parking.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.6

"Clean"

Relatively clean rooms.

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5.7

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.2

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Old, rooms with deficient maintenance and poor bathrooms and televisions.

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4.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.4

"Food could be better"

Food could be better.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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9.5

"Beautiful beach"

Beautiful beach.

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8.5

"Fantastic service"

Friendly service.

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8.5

"Great location"

Great location.

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6.0

"Room is all right"

Average rooms with standard beds. Large, clean rooms with complaints about bathrooms.

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5.9

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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3.9

"Vibe is not too good"

Vibe is not too good.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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