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Calle 2 entre Avenidas 5a y 10a , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 941 reviews

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8.2

Location

9.1

316 reviews

Service

8.3

249 reviews

Room

5.8

293 reviews

Breakfast

4.4

34 reviews

WiFi

4.1

31 reviews

100% Verified Real Reviews

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Great shopping at the nearby city centre, and close to the beach. Close to public transport and the train. Excellent sightseeing, restaurants and bars nearby.

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8.3

"Fantastic service"

Friendly service, but housekeeping was less impressive.

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5.8

"Room is all right"

Adequate room size and A/C. Small rooms and poorly cleaned bathrooms. Mediocre beds and TVs. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem. Subpar furniture and balconies.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location. Great shopping and the beach nearby.

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7.9

"Fantastic service"

Friendly service.

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5.8

"Room is all right"

Well-sized, typical rooms with mediocre beds. Rooms needing maintenance, with bad bathrooms and A/C.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Beautiful beach"

Beautiful beach.

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9.0

"Great location"

Excellent location close to the beach.

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8.2

"Fantastic service"

Friendly service.

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6.2

"Ordinary amenities"

Average hotel building.

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6.1

"Decent vibe"

Decent vibe.

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5.0

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms.

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9.1

"Great location"

Great location.

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7.7

"Fantastic service"

Fantastic service.

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5.3

"Comfortable"

Comfortable.

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4.7

"Room needs to be improved"

Rooms need regular maintenance.

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