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Hesse

  • hotel stars
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Friedlandstr. 20, 52064, Aachen, Germany

Review score

Based on 661 hotel review

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6.9

Location

9.2

158 reviews

Service

6.6

155 reviews

Cleanliness

5.5

66 reviews

Breakfast

5.4

109 reviews

Vibe

4.7

25 reviews

Food

4.7

30 reviews

Room

4.0

205 reviews

Comfort

3.4

134 reviews

WiFi

2.7

55 reviews

Amenities

2.5

12 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Parking is average, although the hotel is inconvenient to reach by car. Standard parking prices.

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6.6

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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5.5

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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5.4

"Breakfast is average"

Breakfast is average.

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4.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Good choice for a city trip.

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4.7

"Food could be better"

Poor dining experience, largely due to dirty a dining area and poor sides.

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4.0

"Room needs to be improved"

Rooms not well-kept, with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Old, cramped rooms with poor minibars. Mostly clean rooms with decent TV's. Shower can be a problem.

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3.4

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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2.7

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.1

"Great location"

Good location, but hard to reach by car. Centrally located, near the train station.

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7.0

"Fantastic service"

Friendly service and acceptable reception.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.3

"Breakfast is average"

Breakfast is average.

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4.7

"Food could be better"

Food could be better.

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4.6

"Room needs to be improved"

Complaints about maintenance, size, and beds. Small rooms and poorly cleaned bathrooms. Mostly clean rooms with decent TV's.

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3.3

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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2.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.6

"Amenities are not the best"

Amenities are not the best.

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9.1

"Great location"

Great location with good parking availability. Centrally located, near the train station.

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7.0

"Fantastic service"

Decent reception, with friendly but unprofessional staff.

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5.9

"Breakfast is average"

Breakfast is average.

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5.1

"Quite clean"

Room cleanliness is acceptable.

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5.0

"Food is all right"

Food is all right.

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4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.9

"Room needs to be improved"

Old, poorly maintained rooms. Small rooms, with complaints about bed comfort and bathroom size. Mostly clean rooms with decent TV's. Shower can be a problem.

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3.8

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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3.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.2

"Great location"

Great location, close to the train station.

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7.5

"Best value for money"

Best value for money.

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6.5

"Service is adequate"

Service is adequate.

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5.2

"Breakfast is average"

Breakfast is average.

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4.3

"Room needs to be improved"

Room needs to be improved.

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3.5

"More comfort would be nice"

More comfort would be nice.

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