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Calle 20 N 44 16, 5001000, Medellín, Colombia

Review Score

Based on 9539 reviews

heart

8.4

Location

9.6

729 reviews

Amenities

8.4

409 reviews

Vibe

8.0

295 reviews

Service

7.6

2362 reviews

Breakfast

6.8

455 reviews

Room

5.9

1552 reviews

WiFi

5.8

110 reviews

Wellness Area

0.4

20 reviews

100% Verified Real Reviews

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9.6

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Great accessibility by car with affordable parking.

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8.4

"Great amenities"

New facilities with a great entrance area. Elevator in need of updating. Beautiful architecture.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel. Stylish hotel. Pleasant entrance area. Good for business people.

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7.6

"Fantastic service"

Service is welcoming but the reception is subpar. Great, professional bar service. Room service could have been improved. Decent waitstaff and management. Great hotel security. Laundry service can be improved.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.9

"Room is all right"

Decent, acceptably clean rooms with okay furniture. Kitchenettes, TV's, beds, and A/C are all substandard. Small rooms and poorly cleaned bathrooms. Small rooms and badly rated minibars. Average view.

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5.8

"Regular internet service"

Regular internet service.

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0.4

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.8

"Great location"

Great location.

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7.0

"Fantastic service"

Service is professional and friendly. Guests complained about the staff at reception and housekeeping. Room service could have been improved. Booking process should be better organized.

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6.6

"Breakfast is average"

Breakfast is decent but expensive.

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4.7

"Room needs to be improved"

Rooms are poorly-maintained with unclean bathrooms and poor beds. Small rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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0.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.5

"Great location"

Great location.

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7.8

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Room service could have been improved.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.4

"Room is all right"

Small rooms with poorly cleaned bathrooms and subpar beds, but decent cleanliness in the room. Poor quality minibars and A/C.

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9.4

"Great location"

Great location.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.3

"Fantastic service"

Service is professional and friendly. Guests complained about the staff at reception and housekeeping. Booking process should be better organized.

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7.2

"Best value for money"

Best value for money.

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6.5

"Standard bar"

Standard bar.

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5.5

"Room is all right"

Clean, reasonable rooms. Small rooms with complaints about beds and bathrooms.

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9.5

"Great location"

Great location.

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7.9

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.9

"Breakfast is average"

Breakfast is average.

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6.0

"Room is all right"

Clean, reasonable rooms.

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