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Calle 20 N 44 16, 5001000, Medellín, Colombia

Review Score

Based on 8556 reviews

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8.4

Location

9.5

625 reviews

Amenities

8.1

367 reviews

Service

7.8

2179 reviews

Value for money

7.6

380 reviews

Breakfast

7.1

383 reviews

Room

5.3

1482 reviews

WiFi

2.9

104 reviews

Wellness Area

0.4

15 reviews

Pool

0.0

5 reviews

100% Verified Real Reviews

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9.5

"Great location"

Good location, close to public transport. Excellent parking and car access. Good shopping and sightseeing.

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8.1

"Great amenities"

New facilities and relatively nice entrance area. Elevator in need of updating.

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7.8

"Fantastic service"

Great management and friendly, professional staff. Bad service from reception and mediocre waitstaff. Average bar service and housekeeping. Room service could have been improved. Booking process should be better organized. Laundry service can be improved.

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7.6

"Best value for money"

Best value for money. Pricey breakfast and dining.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.3

"Room is all right"

Clean, average rooms with so-so views. The beds, A/C, TV, and minibar are all disappointing. Small rooms and poorly cleaned bathrooms. Rooms could be larger. Shower can be a problem.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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0.4

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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0.0

"Pool should be renewed"

Pool should be renewed.

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9.4

"Great location"

Great location.

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7.4

"Fantastic service"

Friendly service. Guests complained about the staff at reception and housekeeping.

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7.0

"Tasty breakfast"

Decent and moderately priced breakfast.

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4.8

"Room needs to be improved"

Rooms are clean but small, with complaints about bathrooms and beds. Poor quality minibars and A/C. Shower can be a problem.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.7

"Great location"

Great location.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.2

"Room is all right"

Room cleanliness is acceptable. Subpar beds and ineffective A/C.

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9.4

"Great location"

Great location.

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7.5

"Fantastic service"

Friendly service.

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7.1

"Tasty breakfast"

Tasty breakfast.

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5.7

"Room is all right"

Room is all right.

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8.4

"Fantastic service"

Fantastic service.

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5.9

"Room is all right"

Room is all right.

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