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292 suzhou Road Suzhou Industrial Estate Jiangsu Province, 215500, Suzhou, China

Review Score

Based on 2006 reviews

heart

8.4

Location

8.8

639 reviews

Service

6.9

287 reviews

Food

5.4

77 reviews

WiFi

5.0

10 reviews

Breakfast

4.5

97 reviews

Room

3.8

700 reviews

Comfort

2.6

415 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Excellent parking and car access. Close to public transport and the train. Reasonably central, with shopping somewhat close by. Restaurants & bars in the area are ok.

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6.9

"Service is adequate"

Professional and reasonably friendly service. Management is alright, but housekeeping is not great.

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5.4

"Food is all right"

Food is all right.

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5.0

"Regular internet service"

Average wifi quality.

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4.5

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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3.8

"Room needs to be improved"

Old, poorly maintained, small rooms, but nice beds. Small rooms and poorly cleaned bathrooms. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem.

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2.6

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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8.9

"Great location"

Good location, close to public transport. Excellent parking and car access. Shopping is ok.

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6.9

"Service is adequate"

Complaints about management, but acceptably friendly staff. Professional service and great reception, but poor housekeeping.

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5.4

"Food is all right"

Food is all right.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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3.3

"Room needs to be improved"

Small rooms and bathrooms with poor maintenance. Clean rooms.

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2.3

"More comfort would be nice"

Complaints about size and comfort in the rooms and bathrooms, but okay noise level.

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8.7

"Great location"

Good location, close to public transport. Good accessibility by car.

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6.2

"Service is adequate"

Service is adequate.

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4.3

"Breakfast can be improved"

Breakfast can be improved.

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3.5

"Room needs to be improved"

Rooms are small and bathrooms were inadequate but beds are alright.

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2.3

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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9.0

"Great location"

Good location, close to public transport. Good accessibility by car.

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7.7

"Clean"

Clean rooms.

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7.0

"Fantastic service"

Average but professional service.

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4.0

"Room needs to be improved"

Small, clean rooms with poor bathrooms.

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2.2

"More comfort would be nice"

Small and uncomfortable rooms.

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8.8

"Great location"

Good location, close to public transport. Good accessibility by car.

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7.2

"Fantastic service"

Fantastic service.

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4.2

"Room needs to be improved"

Small, clean rooms with poor bathrooms.

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2.7

"More comfort would be nice"

Small and uncomfortable rooms.

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