facebook
cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

73 JALAN RAJA CHULAN , 50200, Bandar Kuala Lumpur, Malaysia

Review Score

Based on 5602 reviews

heart

8.3

Location

9.7

1118 reviews

Breakfast

8.9

621 reviews

Service

8.9

1417 reviews

Bar and Beverages

8.5

54 reviews

Food

8.3

353 reviews

WiFi

7.5

99 reviews

Room

5.7

1345 reviews

Vibe

5.2

680 reviews

Cleanliness

4.2

415 reviews

100% Verified Real Reviews

grey circle

9.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Convenient car access and well-priced parking. Average parking.

grey circle

8.9

"Tasty breakfast"

Tasty breakfast.

grey circle

8.9

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Management is alright, but housekeeping is not great. Room service is perfect. Great hotel security. Recreation staff is nice. Booking process should be better organized. Good shuttle service.

grey circle

8.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Beverages could be cheaper.

grey circle

8.3

"Delicious food"

Great overall dining experience, good side dishes, and good snacks. Great menu, especially seafood and desserts. Normally priced food.

grey circle

7.5

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

grey circle

5.7

"Room is all right"

Big enough rooms with awesome views. Furnishings leave something to be desired, as does the cleanliness of the rooms. Bathrooms are large but with substandard cleaning. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Shower can be a problem.

grey circle

5.2

"Decent vibe"

Decent vibe. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Hotel is relatively stylish. Good choice for a city trip. Good for business people. Awesome for families.

grey circle

4.2

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

grey circle

9.8

"Great location"

Great location near lots of shopping.

grey circle

9.0

"Tasty breakfast"

Tasty breakfast.

grey circle

8.9

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

grey circle

8.5

"Delicious food"

Delicious food.

grey circle

6.0

"Regular internet service"

Average wifi quality.

grey circle

5.4

"Room is all right"

Big, decent rooms. Rooms are poorly maintained and cleaned, with poorly rated beds. Old rooms with poor furniture and TV's. The bathrooms are large but otherwise not very highly rated.

grey circle

4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Pleasant entrance area.

grey circle

4.2

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

grey circle

9.6

"Great location"

Great location near shopping and public transport.

grey circle

8.9

"Tasty breakfast"

Tasty breakfast.

grey circle

8.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

grey circle

5.3

"Room is all right"

Big, decent rooms. Poor cleanliness in outdated rooms, with bed and bathroom complaints.

grey circle

4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area.

grey circle

4.1

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

9.7

"Great location"

Great location near lots of shopping.

grey circle

9.1

"Fantastic service"

Friendly service.

grey circle

8.9

"Tasty breakfast"

Tasty breakfast.

grey circle

8.0

"Delicious food"

Delicious food.

grey circle

5.0

"Room is all right"

Average rooms, poorly cleaned and maintained. Big but somewhat old rooms, and problems with the beds and bathrooms. Shower can be a problem.

grey circle

4.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

4.1

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

9.7

"Great location"

Great location.

grey circle

9.0

"Fantastic service"

Friendly service and great reception.

grey circle

8.8

"Tasty breakfast"

Tasty breakfast.

grey circle

6.8

"Ordinary amenities"

Ordinary amenities.

grey circle

4.8

"Room needs to be improved"

Poor rooms and bathrooms.

grey circle

4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

4.3

"Could use a good cleaning"

Could use a good cleaning.

Upload your photos

Browse HOTEL ISTANA KUALA LUMPUR CITY CENTRE traveller photo gallery

Photos from travellers