cancel
register

HOTEL ISTANA KUALA LUMPUR CITY CENTRE

  • hotel stars
map marker

73 JALAN RAJA CHULAN , 50200, Bandar Kuala Lumpur, Malaysia

Review score

Based on 4787 hotel review

heart

8.5

Location

9.6

1050 reviews

Service

9.1

1333 reviews

Breakfast

9.1

480 reviews

Food

8.6

294 reviews

Amenities

6.8

396 reviews

Room

5.7

1211 reviews

WiFi

5.5

97 reviews

Vibe

4.5

585 reviews

100% Verified Real Reviews

grey circle

9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. So-so car access and parking. Affordable parking.

grey circle

9.1

"Fantastic service"

Friendly service with great reception but subpar housekeeping. Well-managed, great restaurants and professional service. Room service is perfect. Recreation staff is nice. Booking process should be better organized. Concierge service could be more helpful.

grey circle

9.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

8.6

"Delicious food"

Good dining experience with great food, good snacks at affordable prices. Good menu, especially sides and desserts.

grey circle

6.8

"Ordinary amenities"

Amenities and facilities adequate but in need of updating. Great hotel grounds with a beautiful entrance area. Unspectacular architecture. Elevator is ok. Smoking area is not nice.

grey circle

5.7

"Room is all right"

Okay beds and acceptably clean rooms, but poor TV's and furniture. Bathrooms are large but with substandard cleaning. Spacious rooms with excellent views. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

grey circle

5.5

"Regular internet service"

WiFi is good value.

grey circle

4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Stylish hotel. Luxurious Hotel. Awesome for families. Good choice for a city trip. Good for business people.

grey circle

9.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Average parking.

grey circle

9.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

8.8

"Delicious food"

Great menu with excellent food, especially dessert.

grey circle

8.8

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

grey circle

6.0

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Bathrooms are large but with substandard cleaning. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Poorly maintained rooms with low quality furniture. Shower can be a problem.

grey circle

5.3

"Regular internet service"

Regular internet service. Wifi quality could be improved.

grey circle

4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Stylish hotel.

grey circle

9.6

"Great location"

Great location somewhat accessible by car. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

grey circle

9.0

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

grey circle

8.9

"Great pool"

Great pool.

grey circle

8.8

"Tasty breakfast"

Tasty breakfast.

grey circle

6.3

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Poor quality, old rooms with low rated A/C and furniture. Bathrooms are large but with substandard cleaning.

grey circle

5.9

"Regular internet service"

Average wifi quality.

grey circle

4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Hotel is relatively stylish. Luxurious Hotel.

grey circle

9.8

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby.

grey circle

9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

9.0

"Great pool"

Great pool.

grey circle

8.8

"Tasty breakfast"

Tasty breakfast.

grey circle

8.3

"Delicious food"

Delicious food.

grey circle

5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

grey circle

4.8

"Room needs to be improved"

Rooms are outdated, untidy, badly-maintained with substandard furniture. Bathrooms are large but with substandard cleaning. Large rooms with nice views and OK beds. Shower can be a problem.

grey circle

4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel.

grey circle

9.7

"Great location"

Great location near lots of shopping.

grey circle

9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

8.9

"Tasty breakfast"

Tasty breakfast.

grey circle

8.4

"Delicious food"

Delicious food.

grey circle

5.6

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms.

grey circle

4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

upload your photos

Browse HOTEL ISTANA KUALA LUMPUR CITY CENTRE traveller photo gallery

Photos from travellers