cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

73 JALAN RAJA CHULAN , 50200, Bandar Kuala Lumpur, Malaysia

Review Score

Based on 4876 reviews

heart

8.5

Location

9.6

1056 reviews

Service

9.0

1368 reviews

Breakfast

8.7

509 reviews

Bar and Beverages

8.5

24 reviews

Food

8.0

312 reviews

Amenities

7.1

401 reviews

Room

5.6

1224 reviews

WiFi

5.5

92 reviews

100% Verified Real Reviews

grey circle

9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. So-so car access and parking.

grey circle

9.0

"Fantastic service"

Friendly, professional service, however housekeeping is less well rated. Great reception, waitstaff, and management. Room service is perfect. Booking process should be better organized. Recreation staff is nice. Hotel security can be an issue. Good shuttle service.

grey circle

8.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

8.5

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

grey circle

8.0

"Delicious food"

Generally good, affordable restaurant with nice food. Menu are great with excellent side dishes and snacks.

grey circle

7.1

"Great amenities"

Great conference area and nice entrance area. Buildings are fine with old facilities, but the grounds are wonderful. Unspectacular architecture. Elevator is ok. Smoking area is ok.

grey circle

5.6

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Bathrooms are large but with substandard cleaning. Inadequate minibars in older, poorly-maintained rooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

grey circle

5.5

"Regular internet service"

WiFi is good value.

grey circle

9.6

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping.

grey circle

8.8

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Room service is perfect.

grey circle

8.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

8.4

"Delicious food"

Great menu with excellent food, especially dessert.

grey circle

5.7

"Regular internet service"

Regular internet service.

grey circle

5.7

"Room is all right"

Decent rooms with passable beds, but badly kept up. Bathrooms are large but with substandard cleaning. Spacious rooms with excellent views. Out-of-date rooms with complaints about the furniture, minibars, and TVs. Shower can be a problem.

grey circle

9.7

"Great location"

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping.

grey circle

8.9

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

grey circle

8.8

"Tasty breakfast"

Tasty breakfast.

grey circle

5.9

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Bathrooms are large but with substandard cleaning. Outdated, badly maintained rooms with poor furniture.

grey circle

5.9

"Regular internet service"

Average wifi quality.

grey circle

4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel. Stylish hotel.

grey circle

9.7

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby.

grey circle

9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

8.7

"Tasty breakfast"

Tasty breakfast.

grey circle

5.7

"Regular internet service"

Average wifi quality.

grey circle

4.9

"Room needs to be improved"

Outdated, badly maintained rooms with poor furniture. Okay beds and somewhat clean, big rooms with excellent views. Bathrooms are large but with substandard cleaning. Shower can be a problem.

grey circle

4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel.

grey circle

9.6

"Great location"

Great location near lots of shopping.

grey circle

9.1

"Fantastic service"

Friendly service and great reception.

grey circle

8.6

"Tasty breakfast"

Tasty breakfast.

grey circle

7.6

"Delicious food"

Delicious food.

grey circle

5.5

"Room is all right"

Well-sized, typical rooms with mediocre beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Upload your photos

Browse HOTEL ISTANA KUALA LUMPUR CITY CENTRE traveller photo gallery

Photos from travellers