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Via Michele Amari, 11, 90139, Palermo, Italy

Review Score

Based on 1004 reviews

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7.7

Location

9.4

285 reviews

Service

9.0

269 reviews

Breakfast

7.7

194 reviews

Cleanliness

6.7

46 reviews

Food

5.4

59 reviews

Bar and Beverages

4.4

8 reviews

Amenities

4.4

77 reviews

Room

4.2

290 reviews

WiFi

4.0

25 reviews

Comfort

3.2

188 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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9.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.7

"Tasty breakfast"

Tasty breakfast.

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6.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.4

"Food is all right"

Substandard dining experience and unpopular side dishes. Desserts & fruits are ok.

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4.4

"Bar could improve"

Bar could improve.

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4.4

"Amenities are not the best"

Facilities are old, but the terrace is lovely. Elevator in need of updating. Beautiful architecture.

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4.2

"Room needs to be improved"

Rooms could use some maintenance and updating with subpar furniture and beds. Small rooms and poorly cleaned bathrooms. Guests don't like the TVs, minibars, or A/C in the small rooms. Mostly clean rooms, with great balconies and views. Shower can be a problem.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.2

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.3

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants.

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9.1

"Fantastic service"

Friendly service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.5

"Quite clean"

Room cleanliness is acceptable.

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5.5

"Food is all right"

Decent food and okay desserts.

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5.1

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.8

"Room needs to be improved"

Small, poorly-maintained rooms with small bathrooms and uncomfy beds. Shower can be a problem. Room cleanliness is acceptable. Nice balcony.

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3.1

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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8.1

"Tasty breakfast"

Tasty breakfast.

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4.4

"Vibe is not too good"

Vibe is not too good.

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3.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.5

"Room needs to be improved"

Small rooms with low rated bathrooms.

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3.4

"More comfort would be nice"

Rooms are described as uncomfortable, loud and cramped.

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9.3

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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4.5

"Vibe is not too good"

Vibe is not too good.

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3.3

"Room needs to be improved"

Small rooms with low rated bathrooms.

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2.9

"More comfort would be nice"

Small and uncomfortable rooms.

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2.7

"Complaints about WiFi"

Complaints about WiFi.

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