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Hoffnungstr. 19, 45127, Essen, Germany

Review Score

Based on 1757 reviews

heart

7.2

Service

9.1

302 reviews

Location

8.7

404 reviews

Breakfast

8.5

487 reviews

Cleanliness

5.7

164 reviews

Room

5.2

575 reviews

WiFi

5.1

79 reviews

Comfort

4.1

363 reviews

Amenities

2.3

73 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Booking process is sufficient.

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8.7

"Great location"

Good location, close to public transport. Average parking. Near the city centre and great nearby nightlife. Convenient car access and well-priced parking.

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8.5

"Tasty breakfast"

Great and affordable breakfast.

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5.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.2

"Room is all right"

Reasonably clean rooms with standard beds and TV's. Small, relatively modern rooms with maintenance issues. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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5.1

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.1

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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2.3

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Architecture not so nice.

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8.9

"Great location"

Great location with good parking availability. Centrally located, near the train station.

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8.8

"Best value for money"

Best value for money.

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8.8

"Fantastic service"

Friendly service and great reception.

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8.4

"Tasty breakfast"

Tasty breakfast.

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5.8

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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4.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.5

"Room needs to be improved"

Small, poorly maintained, but mostly clean rooms and bathrooms. Average rooms with okay beds and TVs.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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4.0

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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2.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.3

"Fantastic service"

Friendly service.

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9.0

"Great location"

Near city centre in a great location. Average parking. Affordable parking.

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8.4

"Tasty breakfast"

Tasty breakfast.

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5.5

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.7

"Room needs to be improved"

Small, outdated, and dirty rooms with bad furnishings. Small rooms and poorly cleaned bathrooms. Average beds. Shower can be a problem.

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3.6

"More comfort would be nice"

Small rooms and bathrooms with comfort issues. Okay beds and quiet enough rooms.

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3.5

"Complaints about WiFi"

Complaints about WiFi.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.9

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.3

"Quite clean"

Quite clean.

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4.7

"Room needs to be improved"

Rooms are small and bathrooms were inadequate but beds are alright.

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3.9

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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9.0

"Fantastic service"

Friendly service.

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8.9

"Best value for money"

Best value for money.

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8.7

"Great location"

Great location.

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8.6

"Tasty breakfast"

Tasty breakfast.

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6.2

"Quite clean"

Room cleanliness is acceptable.

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4.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.3

"Room needs to be improved"

Small rooms, complaints about the beds. Fairly clean, decent rooms.

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3.8

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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