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Hoffnungstr. 19, 45127, Essen, Germany

Review Score

Based on 1997 reviews

heart

7.1

Service

9.1

353 reviews

Location

9.1

456 reviews

Breakfast

8.5

529 reviews

Cleanliness

5.0

182 reviews

WiFi

4.4

111 reviews

Comfort

3.5

385 reviews

Room

3.2

591 reviews

Bar and Beverages

2.8

7 reviews

Amenities

2.7

69 reviews

Vibe

1.4

128 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Professional service at the reception and restaurant.

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9.1

"Great location"

Great location. Average parking. Near downtown with great sightseeing and shopping. Convenient car access and well-priced parking. Close to public transport and the train.

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8.5

"Tasty breakfast"

Great and affordable breakfast.

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5.0

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Small bathrooms and inadequate A/C.

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3.2

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Guests complain about maintenance, beds, and TVs. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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2.8

"Bar could improve"

Bar could improve.

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2.7

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating. Architecture not so nice.

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1.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Good choice for a city trip.

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9.4

"Great location"

Great location. Parking is good and affordable. Near to the city centre with good shopping options nearby.

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9.3

"Fantastic service"

Great service, especially at reception.

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8.5

"Tasty breakfast"

Tasty breakfast.

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4.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.1

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds.

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2.7

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Rooms not well-kept, with poor beds and furniture. Shower can be a problem.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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9.0

"Great location"

Near city centre in a great location. Average parking. Train station is close. Affordable parking.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Best value for money"

Best value for money. Free internet.

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8.1

"Tasty breakfast"

Tasty breakfast.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.9

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds.

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3.5

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Rooms are small and poorly furnished with uncomfortable beds and subpar TV's. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Fantastic service"

Fantastic service.

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9.1

"Great location"

Great location with good parking availability.

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8.8

"Best value for money"

Best value for money.

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8.5

"Tasty breakfast"

Tasty breakfast.

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5.2

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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3.4

"More comfort would be nice"

Uncomfortable and small, but quiet, rooms, with poor beds.

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3.2

"Room needs to be improved"

Dated, poorly cleaned rooms. Small rooms with complaints about beds and bathrooms.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Great location"

Great location.

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8.8

"Fantastic service"

Friendly service.

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8.8

"Best value for money"

Best value for money.

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8.5

"Tasty breakfast"

Tasty breakfast.

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5.1

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.4

"Complaints about WiFi"

Complaints about WiFi.

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3.5

"More comfort would be nice"

More comfort would be nice.

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3.0

"Amenities are not the best"

Amenities are not the best.

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3.0

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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