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Hoffnungstr. 19, 45127, Essen, Germany

Review Score

Based on 1740 reviews

heart

7.0

Service

8.9

316 reviews

Location

8.5

393 reviews

Breakfast

8.4

496 reviews

Cleanliness

5.3

161 reviews

Vibe

4.8

144 reviews

WiFi

4.0

75 reviews

Room

3.9

547 reviews

Comfort

3.5

356 reviews

Amenities

2.2

65 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Generally good service, though professionalism is only so-so. Excellent service from waitstaff, housekeepers, and receptionists.

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8.5

"Great location"

Great location. Accessible by car, but parking is a hassle. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Affordable parking.

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8.4

"Tasty breakfast"

Great and affordable breakfast.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel is relatively stylish. Entrance area is not particularly attractive. Good choice for a city trip.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.9

"Room needs to be improved"

Small, poorly-maintained rooms with poor TV's. Okay beds, and room cleanliness and condition are acceptable. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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3.5

"More comfort would be nice"

Problems with room size, comfort, and A/C. Okay beds and quiet enough rooms.

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2.2

"Amenities are not the best"

Low rated buildings and entrance area, with slightly outdated facilities. Architecture not so nice.

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9.0

"Great location"

Near city centre in a great location. Average parking. Affordable parking.

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8.9

"Fantastic service"

Friendly service.

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8.3

"Tasty breakfast"

Tasty breakfast.

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5.0

"Quite clean"

Moderately clean hotel facilities. Bathrooms and rooms are untidy.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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2.9

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Rooms not well-kept, with poor beds and furniture. Shower can be a problem.

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2.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.9

"Fantastic service"

Great service, especially at reception.

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8.8

"Great location"

Near city centre in a great location. Close to the train station, but difficult to park.

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8.2

"Best value for money"

Best value for money. Free internet.

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8.1

"Tasty breakfast"

Tasty breakfast.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.5

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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3.3

"Room needs to be improved"

Complaints about maintenance, size, and beds. Small rooms and poorly cleaned bathrooms. Room cleanliness is acceptable.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.9

"Fantastic service"

Fantastic service.

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8.6

"Great location"

Great location with good parking availability.

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8.5

"Tasty breakfast"

Tasty breakfast.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.9

"Room needs to be improved"

Old, small rooms with poor quality beds and bathrooms. Room cleanliness is acceptable.

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3.3

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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8.9

"Fantastic service"

Friendly service.

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8.6

"Great location"

Great location.

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8.4

"Best value for money"

Best value for money.

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8.2

"Tasty breakfast"

Tasty breakfast.

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5.9

"Quite clean"

Quite clean.

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4.7

"Vibe is not too good"

Vibe is not too good.

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3.8

"Room needs to be improved"

Small rooms with low rated bathrooms.

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3.4

"More comfort would be nice"

Small and uncomfortable rooms.

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