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Hoffnungstr. 19, 45127, Essen, Germany

Review Score

Based on 1898 reviews

heart

7.0

Service

9.1

345 reviews

Location

8.9

419 reviews

Breakfast

8.2

524 reviews

Food

5.4

44 reviews

Cleanliness

5.1

177 reviews

WiFi

4.4

88 reviews

Comfort

3.3

355 reviews

Room

3.0

561 reviews

Vibe

1.8

134 reviews

Amenities

1.4

66 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception.

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8.9

"Great location"

Great location. Average parking. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Convenient car access and well-priced parking.

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8.2

"Tasty breakfast"

Great and affordable breakfast.

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5.4

"Food is all right"

Menu is good and food is alright. Desserts, fruits and side dishes are average.

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5.1

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.3

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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3.0

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Guests complain about maintenance, beds, and TVs. Small rooms and poorly cleaned bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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1.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive. Good choice for a city trip.

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1.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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9.2

"Fantastic service"

Friendly service and great reception.

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9.2

"Great location"

Near city centre in a great location. Average parking. Affordable parking.

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8.3

"Tasty breakfast"

Tasty breakfast.

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5.7

"Food is all right"

Food is all right.

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5.2

"Quite clean"

Rooms and bathrooms inadequately cleaned. Clean hotel facilities.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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2.7

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Rooms not well-kept, with poor beds and furniture. Shower can be a problem.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.0

"Great location"

Great location with good parking availability. Centrally located, near the train station.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Best value for money"

Best value for money. Free internet.

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8.1

"Tasty breakfast"

Tasty breakfast.

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5.4

"Food is all right"

Food is all right.

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5.0

"Quite clean"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.5

"More comfort would be nice"

Bathrooms and rooms are small, lacking in comfort with below-average beds. Noise level is acceptable.

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3.0

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Rooms are small and poorly furnished with uncomfortable beds and subpar TV's. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.1

"Fantastic service"

Fantastic service.

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9.0

"Great location"

Great location with good parking availability.

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8.2

"Tasty breakfast"

Tasty breakfast.

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5.5

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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3.3

"More comfort would be nice"

Small rooms with subpar beds, lacking comfort but not too loud.

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2.8

"Room needs to be improved"

Dated, poorly cleaned rooms. Small rooms with complaints about beds and bathrooms.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.0

"Fantastic service"

Friendly service.

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9.0

"Great location"

Great location.

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8.5

"Best value for money"

Best value for money.

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7.9

"Tasty breakfast"

Tasty breakfast.

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5.4

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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3.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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3.3

"Room needs to be improved"

Guests complained about size, comfort, cleanliness, and bathrooms.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.8

"Amenities are not the best"

Amenities are not the best.

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