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AV. DE LOS GARZAS S/N FRACC. PLAYAS DE VALLARTA , 48300, Puerto Vallarta, Mexico

Review Score

Based on 947 reviews

heart

7.5

Breakfast

7.5

17 reviews

Location

7.5

155 reviews

Service

6.9

287 reviews

Cleanliness

4.6

88 reviews

Room

4.2

274 reviews

Vibe

2.9

95 reviews

WiFi

1.4

33 reviews

100% Verified Real Reviews

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great location"

Great location. Pricey, inconvenient parking. Close to the beach, with great shopping and sightseeing nearby. Reasonably accessible by car.

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6.9

"Service is adequate"

Great service, but bad reception. Friendly and professional service, with great housekeeping and acceptable waitstaff. Room service could have been improved. Smooth booking process. Management should be more attentive.

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4.6

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Moderately clean hotel facilities.

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4.2

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Poorly air conditioned rooms with subpar beds and bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem. Adequate balcony.

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2.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel could be more stylish. Hotel is fairly plain. Entrance area is not particularly attractive. Awesome for a beach holiday. Fine for a budget trip.

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1.4

"Complaints about WiFi"

Wifi quality could be improved.

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7.8

"Great location"

Great location near lots of shopping.

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7.3

"Fantastic service"

Service is professional and friendly.

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4.7

"Food could be better"

Food could be better. Menu is adequate.

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4.6

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms. Older rooms with low rated beds, air conditioning, and televisions. Spacious rooms with excellent views.

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4.4

"Could use a good cleaning"

Pool relatively clean but rooms are untidy. Moderately clean hotel facilities.

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2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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7.2

"Fantastic service"

Service is professional and friendly.

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7.2

"Great location"

Excellent location close to the beach.

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6.8

"Ordinary pool"

Ordinary pool.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Food could be better"

Food could be better.

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4.1

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Old, poorly maintained rooms.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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7.4

"Great location"

Great location.

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7.0

"Fantastic service"

Service is adequate.

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4.9

"Food could be better"

Food could be better.

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4.6

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.3

"Room needs to be improved"

Poorly-maintained rooms, badly rated bathrooms and beds.

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2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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