cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

AV. DE LOS GARZAS S/N FRACC. PLAYAS DE VALLARTA , 48300, Puerto Vallarta, Mexico

Review Score

Based on 961 reviews

heart

7.4

Location

7.6

155 reviews

Breakfast

6.8

18 reviews

Service

6.0

279 reviews

Comfort

4.3

102 reviews

Food

4.2

155 reviews

Cleanliness

4.0

82 reviews

Room

3.7

260 reviews

Vibe

2.9

89 reviews

WiFi

0.5

32 reviews

100% Verified Real Reviews

grey circle

7.6

"Great location"

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

grey circle

6.8

"Breakfast is average"

Breakfast is average.

grey circle

6.0

"Service is adequate"

Great housekeeping and friendly service, but not very professional. Guests complain about reception staff and management. Booking process is sufficient. Room service could have been improved.

grey circle

4.3

"More comfort would be nice"

Spacious but uncomfortable rooms with poor beds and A/C.

grey circle

4.2

"Food could be better"

Bad overall dining experience with a bad menu.

grey circle

4.0

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

grey circle

3.7

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Outdated rooms with bad beds, TV's and unclean bathrooms. Spacious rooms with excellent views. Below average furnishing, balconies, and A/C. Shower can be a problem.

grey circle

2.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel could be more stylish. Hotel is fairly plain. Entrance area is not particularly attractive. Awesome for a beach holiday. Fine for a budget trip.

grey circle

0.5

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

7.7

"Great location"

Great location near lots of shopping.

grey circle

6.2

"Service is adequate"

Service is average, but very friendly.

grey circle

5.5

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK. Architecture not so nice.

grey circle

4.0

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly-maintained rooms, and low rated bathrooms and beds, but great views.

grey circle

3.9

"Could use a good cleaning"

Unclean rooms and pool area. Moderately clean hotel facilities.

grey circle

3.8

"Food could be better"

Food and menu are not highly reviewed.

grey circle

2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

grey circle

7.4

"Great location"

Great location.

grey circle

6.8

"Ordinary pool"

Ordinary pool.

grey circle

6.4

"Service is adequate"

Service is average, but very friendly.

grey circle

5.3

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

grey circle

4.0

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

3.9

"Food could be better"

Food could be better.

grey circle

3.6

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Old, poorly maintained rooms.

grey circle

2.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

7.5

"Great location"

Great location.

grey circle

6.1

"Service is adequate"

Service is adequate.

grey circle

4.4

"More comfort would be nice"

Not very comfortable, with poor beds.

grey circle

4.2

"Food could be better"

Food could be better.

grey circle

3.8

"Room needs to be improved"

Poorly-maintained rooms, badly rated bathrooms and beds.

grey circle

2.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

Upload your photos

Browse KRYSTAL PUERTO VALLARTA traveller photo gallery

Photos from travellers