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KRYSTAL PUERTO VALLARTA

  • hotel stars
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AV. DE LOS GARZAS S/N FRACC. PLAYAS DE VALLARTA , 48300, Puerto Vallarta, Mexico

Review score

Based on 924 hotel review

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7.6

Location

8.2

148 reviews

Service

7.3

278 reviews

Breakfast

7.3

16 reviews

Room

4.9

267 reviews

Cleanliness

4.7

86 reviews

Vibe

3.1

94 reviews

WiFi

1.9

30 reviews

100% Verified Real Reviews

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8.2

"Great location"

Good location, close to public transport. Excellent location with good bars, restaurants, shopping and beaches nearby. Pricey, inconvenient parking. Reasonably accessible by car.

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7.3

"Fantastic service"

Service, especially restaurant service and housekeeping, is friendly and professional. Guests complain about reception staff and management. Booking process is sufficient. Room service could have been improved.

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7.3

"Tasty breakfast"

Tasty breakfast.

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4.9

"Room needs to be improved"

Poorly cleaned rooms and bathrooms, with complaints about beds and A/C. Outdated rooms needing maintenance, but the furniture is alright. Spacious rooms with excellent views. Shower can be a problem. Unimpressive balconies and bad TVs.

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4.7

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Hotel facilities could use a good clean.

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3.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Hotel is fairly plain. Entrance area is not particularly attractive. Fine for a budget trip. Awesome for a beach holiday.

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1.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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8.1

"Great location"

Great location near lots of shopping.

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7.5

"Fantastic service"

Professional service.

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5.0

"Room is all right"

Big enough rooms with awesome views. Outdated rooms with below average beds and A/C. Poorly maintained and cleaned rooms.

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4.6

"Could use a good cleaning"

Pool relatively clean but rooms are untidy. Hotel facilities could use a good clean.

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4.6

"Food could be better"

Food and menu are not highly reviewed.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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7.7

"Great location"

Excellent location close to the beach.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.5

"Fantastic service"

Service is professional and friendly.

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7.4

"Great pool"

Great pool.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.8

"Food could be better"

Food could be better.

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4.4

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Old, poorly maintained rooms.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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7.7

"Great location"

Great location.

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7.1

"Fantastic service"

Fantastic service.

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5.6

"Comfortable"

Average comfort, but beds are not great.

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5.3

"Room is all right"

Poorly-maintained but okay rooms, uncomfortable beds, and subpar bathrooms.

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5.0

"Food is all right"

Food is all right.

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2.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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6.9

"Service is adequate"

Service is adequate.

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