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Listel Shinjuku

  • hotel stars
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5-3-20 Shinjuku, 160-0022, Tokyo, Japan

Review score

Based on 1062 hotel review

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7.4

Service

7.9

220 reviews

Location

7.2

331 reviews

Breakfast

7.1

41 reviews

WiFi

6.8

33 reviews

Room

5.3

325 reviews

Cleanliness

4.9

97 reviews

Amenities

4.9

80 reviews

Vibe

3.2

81 reviews

100% Verified Real Reviews

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7.9

"Fantastic service"

Reception and housekeeping friendly and relatively professional. Booking process is sufficient.

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7.2

"Great location"

Good location, but hard to reach by car. Central location with great sightseeing, dining out and shopping. Train station is a bit far. Adequate access to public transport.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.8

"Regular internet service"

Average wifi quality.

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5.3

"Room is all right"

Decent old rooms with okay beds and subpar TVs. Small rooms and poorly cleaned bathrooms. Poorly maintained and cleaned rooms with substandard A/C. Lovely furniture and great views. Shower can be a problem.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.9

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds.

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3.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is fairly plain. Good for traveling with friends. Good choice for a city trip.

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7.8

"Fantastic service"

Adequately professional and very friendly service with good reception.

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7.1

"Great location"

Great location near lots of shopping. Train station is a bit far.

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6.8

"Breakfast is average"

Breakfast is average.

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6.8

"Regular internet service"

Average wifi quality.

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5.5

"Room is all right"

Average rooms with standard beds. Guests complained about bathrooms and general cleanliness of the rooms. Good furniture.

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4.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.6

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.0

"Fantastic service"

Friendly service.

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7.6

"Great location"

Great location near lots of shopping. Adequate access to public transport. Train station is a bit far.

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6.8

"Breakfast is average"

Breakfast is average.

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5.8

"Comfortable"

Beds are decent and generally comfortable. Quiet, but small, rooms.

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5.7

"Room is all right"

Average rooms with standard beds. Small, poorly cleaned rooms and subpar bathrooms.

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5.2

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.1

"Ordinary amenities"

Hotel buildings are substandard but amenities are OK.

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3.3

"Vibe is not too good"

Vibe is not too good.

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8.0

"Fantastic service"

Friendly service.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great location"

Great location near lots of shopping.

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5.3

"Room is all right"

Room is all right. Small, poorly cleaned rooms and subpar bathrooms.

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5.2

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.0

"Comfortable"

Small, comfortable rooms.

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3.4

"Vibe is not too good"

Vibe is not too good.

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7.6

"Fantastic service"

Fantastic service.

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7.2

"Great location"

Great location.

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5.3

"Room is all right"

Room is all right.

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