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5-3-20 Shinjuku, 160-0022, Tokyo, Japan

Review Score

Based on 1105 reviews

heart

7.6

Service

7.9

218 reviews

Breakfast

7.4

56 reviews

WiFi

7.1

30 reviews

Location

7.0

320 reviews

Room

5.9

352 reviews

Cleanliness

5.0

90 reviews

Vibe

4.5

84 reviews

100% Verified Real Reviews

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7.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Booking process is sufficient.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.1

"Good internet service"

Good internet service. Average wifi quality.

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7.0

"Great location"

Okay location, but hard to access by car. Near enough to the city centre, with great sightseeing, shopping, and dining. Train station is a bit far. Adequate access to public transport.

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5.9

"Room is all right"

Great beds with excellent views in acceptably sized and badly-maintained. Small rooms and poorly cleaned bathrooms. Poorly maintained and cleaned rooms with substandard A/C. Badly rated TV's and old rooms. Shower can be a problem. Good minibar.

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5.0

"Quite clean"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively luxurious. Good for traveling with friends. Good choice for a city trip. Suitable for solo travelers.

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7.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.1

"Great location"

Great location near lots of shopping. Train station is a bit far.

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7.1

"Good internet service"

Good internet service. Average wifi quality.

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7.0

"Tasty breakfast"

Tasty breakfast.

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5.9

"Room is all right"

Rooms are an okay size but the bathrooms are poorly reviewed.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.7

"Could use a good cleaning"

Could use a good cleaning.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.6

"Best value for money"

Best value for money.

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8.2

"Fantastic service"

Friendly service.

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7.2

"Great location"

Great location.

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6.2

"Room is all right"

Great beds in okay rooms.

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6.2

"Comfortable"

Relatively comfortable, with good beds.

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5.8

"Ordinary amenities"

Average hotel building.

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8.0

"Fantastic service"

Fantastic service.

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7.2

"Great location"

Great location.

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5.6

"Room is all right"

Average sized rooms.

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5.5

"Comfortable"

Somewhat comfortable and acceptably sized rooms.

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6.7

"Location is ok"

Location is ok.

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5.7

"Room is all right"

Room is all right.

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