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Hotel - Review and Rate

Review Score
Based on 2164 hotel reviews

heart_hoteldetailed

8.1

Location

9.1

Service

6.8

Room

5.3

Breakfast

5.1

Cleanliness

4.1

Amenities

3.4

WiFi

2.9

Wellness Area

2.1

HOTEL LOIS VERACRUZ

HOTEL LOIS VERACRUZ

BLVD ADOLFO RUIZ CORTINEZ 10, 94294, Veracruz, Mexico

Rating: 8.1 out of 10 (2164 Reviews)

100% Verified Real Reviews

9.1

Great location

  • Well-located, although unfortunately the parking isn't easy.
  • Close to the beach, with great shopping and sightseeing nearby.

6.8

Service is adequate

  • Poor restaurant service and housekeeping, but professional enough service overall.
  • Service is welcoming but the reception is subpar.
  • Valet service is ok.
  • Room service could have been improved.
  • Booking process should be better organized.

5.3

Room is all right

  • Rooms are okay, but run-down and old with bad furniture.
  • Rooms are poorly cleaned, as are the bathrooms, with substandard A/C and TV's.
  • Spacious rooms with excellent views.
  • Shower can be a problem.

5.1

Breakfast is average

  • Decent and moderately priced breakfast.

4.1

Could use a good cleaning

  • Problems with cleanliness in rooms, bathrooms, and pool area.
  • Moderately clean hotel facilities.

3.4

Amenities are not the best

  • Meeting & event facilities should be improved.
  • Facilities in need of refurbishment.
  • Elevator in need of updating.

2.9

Complaints about WiFi

  • Wifi quality could be improved.

2.1

Wellness & sports facilities could be improved

  • Poorly reviewed fitness area.

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HOTEL LOIS VERACRUZ