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Hotel - Review and Rate

Review Score
Based on 1973 hotel reviews

heart_hoteldetailed

8.0

Location

9.1

Service

6.9

Breakfast

6.2

Pool

6.0

Room

5.7

Cleanliness

4.7

Amenities

4.0

WiFi

4.0

Bar

3.8

Wellness

1.2

HOTEL LOIS VERACRUZ

HOTEL LOIS VERACRUZ

BLVD ADOLFO RUIZ CORTINEZ 10, 94294, Veracruz, Mexico

Rating: 8.0 out of 10 (1973 Reviews)

100% Verified Real Reviews

9.1

Great location

  • Well-located, although unfortunately the parking isn't easy.
  • Shopping, restaurants and bars in the area are great.

6.9

Service is adequate

  • Staff is very friendly but not that professional, with mediocre restaurant service.
  • Complaints about housekeeping and reception.
  • Great valet service.
  • Booking process should be better organized.

6.2

Breakfast is average

  • Breakfast is average.

6.0

Ordinary pool

  • Acceptable pools with some cleanliness complaints.

5.7

Room is all right

  • Average but big rooms with wonderful views, and okay beds.
  • Old rooms with complaints about bathroom cleanliness, TVs, and A/C.
  • Guests complain about cleanliness, maintenance, and furnishing.
  • Shower can be a problem.

4.7

Could use a good cleaning

  • Problems with cleanliness in rooms, bathrooms, and pool area.
  • Moderately clean hotel facilities.

4.0

Amenities are not the best

  • Older facilities and unpleasant entrance area.
  • Elevator in need of updating.

4.0

Complaints about WiFi

  • Wifi quality could be improved.

3.8

Bar could improve

  • Bar could improve.

1.2

Wellness & sports facilities could be improved

  • Poorly reviewed fitness area.

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HOTEL LOIS VERACRUZ