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77, rue de la Grotte, 65100, Lourdes, France

Review Score

Based on 384 reviews

heart

6.2

Location

8.7

38 reviews

Service

7.1

67 reviews

Breakfast

6.7

23 reviews

Comfort

2.4

67 reviews

Cleanliness

2.3

47 reviews

Vibe

1.8

22 reviews

Room

1.5

130 reviews

Amenities

1.3

15 reviews

WiFi

1.0

10 reviews

Food

0.0

5 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location.

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7.1

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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6.7

"Breakfast is average"

Breakfast is average.

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2.4

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.5

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Rooms are small and poorly furnished with uncomfortable beds and subpar TV's. Shower was ok.

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1.3

"Amenities are not the best"

Facilities in need of refurbishment.

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1.0

"Complaints about WiFi"

Wifi quality could be improved.

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0.0

"Food could be better"

Food could be better.

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8.9

"Great location"

Great location.

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6.8

"Breakfast is average"

Breakfast is average.

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6.8

"Service is adequate"

Acceptable and friendly service with a great reception.

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2.2

"Could use a good cleaning"

Rooms could be cleaner.

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2.2

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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1.2

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Rooms not well-kept, with poor beds and furniture.

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8.5

"Great location"

Great location.

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7.3

"Fantastic service"

Friendly service and great reception.

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2.6

"More comfort would be nice"

Not very comfortable, with poor beds.

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1.8

"Vibe is not too good"

Vibe is not too good.

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1.6

"Room needs to be improved"

Poorly-maintained rooms, badly rated bathrooms and beds.

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1.6

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.3

"Best value for money"

Best value for money.

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7.1

"Fantastic service"

Friendly service and great reception.

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2.3

"More comfort would be nice"

Small and uncomfortable rooms.

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2.2

"Could use a good cleaning"

Could use a good cleaning.

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1.4

"Room needs to be improved"

Small rooms with low rated bathrooms.

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