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77, rue de la Grotte, 65100, Lourdes, France

Review Score

Based on 537 reviews

heart

6.2

Location

8.1

57 reviews

Breakfast

6.7

29 reviews

Service

6.4

95 reviews

WiFi

2.5

14 reviews

Comfort

2.2

94 reviews

Cleanliness

2.2

57 reviews

Room

1.7

178 reviews

Vibe

1.2

34 reviews

Amenities

1.2

24 reviews

Food

0.0

8 reviews

100% Verified Real Reviews

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8.1

"Great location"

Awesome location near city centre, but inconvenient parking.

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6.7

"Breakfast is average"

Breakfast is average.

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6.4

"Service is adequate"

Service is somewhat professional, but housekeeping is subpar. Great reception and management with friendly service.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Rooms are small and poorly furnished with uncomfortable beds and subpar TV's. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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1.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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1.2

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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0.0

"Food could be better"

Food could be better.

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8.2

"Great location"

Great location.

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6.9

"Breakfast is average"

Breakfast is average.

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6.4

"Service is adequate"

Service is okay, but housekeeping is poorly reviewed. Friendly service and great reception.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.1

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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1.5

"Room needs to be improved"

Rooms have problems with size, cleanliness, and maintenance. Guests disliked the beds, furnishing, and TVs, and complained about bathroom cleanliness.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.7

"Best value for money"

Best value for money.

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8.2

"Great location"

Great location.

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6.7

"Breakfast is average"

Breakfast is average.

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6.6

"Service is adequate"

Acceptable service with impressive reception.

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2.3

"Could use a good cleaning"

Rooms could be cleaner.

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2.2

"More comfort would be nice"

Not very comfortable, with poor beds.

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1.7

"Room needs to be improved"

Poorly cleaned rooms and unsightly furniture. Guests complain about maintenance, beds, and TVs.

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1.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.0

"Great location"

Great location.

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6.6

"Service is adequate"

Acceptable and friendly service with a great reception.

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2.0

"Could use a good cleaning"

Could use a good cleaning.

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2.0

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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1.6

"Room needs to be improved"

Small rooms with complaints about beds and bathrooms.

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1.3

"Vibe is not too good"

Vibe is not too good.

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