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77, rue de la Grotte, 65100, Lourdes, France

Review Score

Based on 431 reviews

heart

6.2

Location

8.7

43 reviews

Service

7.2

76 reviews

Breakfast

6.6

25 reviews

Comfort

2.5

77 reviews

Cleanliness

2.1

52 reviews

Vibe

1.7

24 reviews

Room

1.6

147 reviews

Amenities

1.2

16 reviews

WiFi

0.9

11 reviews

Food

0.0

7 reviews

100% Verified Real Reviews

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8.7

"Great location"

Near city centre in a great location.

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7.2

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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6.6

"Breakfast is average"

Breakfast is average.

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2.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. A bit too noisy and some complaints about the size of the bathrooms.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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1.6

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Rooms are small and poorly furnished with uncomfortable beds and subpar TV's. Small rooms and poorly cleaned bathrooms. Shower was ok.

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1.2

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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0.9

"Complaints about WiFi"

Wifi quality could be improved.

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0.0

"Food could be better"

Food could be better.

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8.9

"Great location"

Great location.

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7.0

"Fantastic service"

Friendly service and great reception.

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6.7

"Breakfast is average"

Breakfast is average.

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2.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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2.0

"Could use a good cleaning"

Rooms could be cleaner.

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1.4

"Room needs to be improved"

Small, poorly cleaned rooms and subpar bathrooms. Rooms not well-kept, with poor beds and furniture.

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8.7

"Best value for money"

Best value for money.

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8.6

"Great location"

Great location.

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7.4

"Fantastic service"

Friendly service and great reception.

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6.5

"Breakfast is average"

Breakfast is average.

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2.6

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.5

"Could use a good cleaning"

Could use a good cleaning.

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1.7

"Room needs to be improved"

Poorly-maintained rooms, badly rated bathrooms and beds.

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1.6

"Vibe is not too good"

Vibe is not too good.

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1.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.5

"Best value for money"

Best value for money.

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7.3

"Fantastic service"

Friendly service and great reception.

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2.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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2.0

"Could use a good cleaning"

Could use a good cleaning.

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1.5

"Room needs to be improved"

Small rooms with complaints about beds and bathrooms.

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