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BLVD EL CID UNIDAD 15 PUERTO MORELOS , 77580, Puerto Morelos, Benito Juárez, Mexico

Review Score

Based on 1159 reviews

heart

8.9

Vibe

9.0

87 reviews

Pool

9.0

120 reviews

Wellness Area

8.9

24 reviews

Breakfast

8.8

11 reviews

Service

8.6

363 reviews

Location

8.4

152 reviews

Food

7.9

303 reviews

Room

7.6

184 reviews

Beach

6.3

157 reviews

WiFi

4.7

35 reviews

100% Verified Real Reviews

grey circle

9.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel. Luxurious Hotel. Entrance area is ok. Stylish hotel. Good resort hotel. Awesome for families.

grey circle

9.0

"Great pool"

Good pool, acceptably clean.

grey circle

8.9

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

grey circle

8.8

"Tasty breakfast"

Tasty breakfast.

grey circle

8.6

"Fantastic service"

Friendly service overall, with especially great housekeeping and bar service. Service staff are professional with particularly good restaurant service and great childcare. Recreation staff is nice. Guests complain about reception staff and management. Booking process should be better organized. Room service is average. Valet service is ok.

grey circle

8.4

"Great location"

Great location. Shopping isn't great, but beach is nearby. Sufficient access to airport.

grey circle

7.9

"Delicious food"

Great dining, especially desserts. Menu is alright, but snacks are not great. No good fish & seafood.

grey circle

7.6

"Great room"

Spacious, clean rooms with lovely views, although bathrooms are substandard. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Balconies are fine and rooms are decent.

grey circle

6.3

"Reasonable beach"

Reasonable beach.

grey circle

4.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

grey circle

9.2

"Great pool"

Great pool.

grey circle

8.7

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

grey circle

8.6

"Great amenities"

Nice building.

grey circle

8.5

"Fantastic service"

Friendly service.

grey circle

8.5

"Clean"

Clean hotel facilities.

grey circle

8.1

"Delicious food"

Delicious food.

grey circle

8.0

"Great location"

Great location.

grey circle

7.0

"Great room"

Room is all right.

grey circle

6.5

"Reasonable beach"

Reasonable beach.

grey circle

2.2

"Complaints about WiFi"

Complaints about WiFi.

grey circle

8.6

"Great location"

Great location.

grey circle

8.6

"Great amenities"

Great amenities.

grey circle

8.4

"Fantastic service"

Friendly service.

grey circle

7.9

"Delicious food"

Delicious food.

grey circle

7.1

"Best value for money"

Best value for money. Relatively high internet cost.

grey circle

6.7

"Room is all right"

Room is all right.

grey circle

6.4

"Reasonable beach"

Reasonable beach.

grey circle

3.5

"Complaints about WiFi"

Poor, over-priced WiFi.

Photos from travellers