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BLVD EL CID UNIDAD 15 PUERTO MORELOS , 77580, Puerto Morelos, Benito Juárez, Mexico

Review Score

Based on 674 reviews

heart

8.5

Pool

9.2

109 reviews

Amenities

9.0

88 reviews

Service

8.7

302 reviews

Location

7.8

120 reviews

Food

7.7

244 reviews

Room

6.9

158 reviews

Breakfast

6.5

11 reviews

Beach

5.9

138 reviews

WiFi

2.3

34 reviews

100% Verified Real Reviews

grey circle

9.2

"Great pool"

Clean pool area.

grey circle

9.0

"Great amenities"

Great outdoor sports facilities and impressive hotel buildings. Pleasant hotel grounds. Top-notch kids facilities and a lovely entrance area.

grey circle

8.7

"Fantastic service"

Friendly, professional service, especially at the bar and restaurant. Recreation staff is nice. Guests complained about the staff at reception and housekeeping. Booking process should be better organized. Room service is perfect. Great childcare.

grey circle

7.8

"Great location"

Great location. Decent shopping and great sightseeing. Sufficient access to airport.

grey circle

7.7

"Delicious food"

Low-priced, tasty food. Menu is alright, but snacks are not great. Dining experience is typical, as is the seafood.

grey circle

6.9

"Room is all right"

Bathrooms and rooms are generally OK, however the view is fantastic. Spacious, modern and tidy rooms with great balconies. Old furniture, uncomfortable beds, and no air conditioning.

grey circle

6.5

"Breakfast is average"

Breakfast is average.

grey circle

5.9

"Reasonable beach"

Beach cleanliness is ok. Good beach sports.

grey circle

2.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

grey circle

9.3

"Great pool"

Great pool.

grey circle

8.9

"Great amenities"

Nice building.

grey circle

8.7

"Fantastic service"

Service is professional and friendly. Recreation staff is nice.

grey circle

7.7

"Delicious food"

Delicious food.

grey circle

7.5

"Great location"

Great location.

grey circle

6.7

"Room is all right"

Room is all right.

grey circle

6.0

"Reasonable beach"

Reasonable beach.

grey circle

2.3

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.0

"Great amenities"

Great amenities.

grey circle

8.6

"Fantastic service"

Fantastic service.

grey circle

8.6

"Clean"

Clean.

grey circle

8.0

"Great location"

Great location.

grey circle

7.7

"Delicious food"

Delicious food.

grey circle

7.2

"Great room"

Great room.

grey circle

6.7

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

grey circle

5.9

"Reasonable beach"

Reasonable beach.

grey circle

2.5

"Complaints about WiFi"

Poor, over-priced WiFi.

Photos from travellers