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BLVD EL CID UNIDAD 15 PUERTO MORELOS , 77580, Puerto Morelos, Benito Juárez, Mexico

Review Score

Based on 654 reviews

heart

8.4

Pool

8.8

105 reviews

Service

8.5

298 reviews

Food

7.8

240 reviews

Location

7.6

119 reviews

Room

6.8

158 reviews

Beach

6.7

136 reviews

Breakfast

5.3

12 reviews

WiFi

3.3

36 reviews

100% Verified Real Reviews

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8.8

"Great pool"

Clean pool area.

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8.5

"Fantastic service"

Friendly, professional service, especially at the bar and restaurant. Recreation staff is nice. Guests complained about the staff at reception and housekeeping. Room service is average. Great childcare. Booking process should be better organized.

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7.8

"Delicious food"

Food is delicious, seafood dishes are so-so. Dining experience and menu relatively good especially the fruits & desserts. Bad snacks.

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7.6

"Great location"

Great location near the airport. Decent shopping and great sightseeing.

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6.8

"Room is all right"

Rooms are large and typical, although bathrooms and beds are lacking. Great balconies with wonderful views from new and clean rooms. Rooms are lacking in maintenance, with subpar A/C and furnishing.

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6.7

"Reasonable beach"

Reasonable beach. Lovely, clean beach which is great for sports.

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5.3

"Breakfast is average"

Breakfast is average.

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3.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

9.0

"Great pool"

Great pool.

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8.3

"Fantastic service"

Service is professional and friendly. Recreation staff is nice.

grey circle

7.5

"Delicious food"

Delicious food.

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7.3

"Great location"

Great location.

grey circle

6.9

"Reasonable beach"

Reasonable beach.

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6.1

"Room is all right"

Room is all right.

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5.4

"Breakfast is average"

Breakfast is average.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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8.5

"Fantastic service"

Fantastic service.

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8.4

"Great amenities"

Nice building.

grey circle

7.9

"Great location"

Great location.

grey circle

7.8

"Delicious food"

Delicious food.

grey circle

7.0

"Great room"

Great room.

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7.0

"Best value for money"

Best value for money. Internet is affordable.

grey circle

6.8

"Reasonable beach"

Reasonable beach.

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3.2

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

Photos from travellers