BLVD EL CID UNIDAD 15 PUERTO MORELOS , 77580, Puerto Morelos, Benito Juárez, Mexico
Based on 674 reviews
Clean pool area.
Great outdoor sports facilities and impressive hotel buildings. Pleasant hotel grounds. Top-notch kids facilities and a lovely entrance area.
Friendly, professional service, especially at the bar and restaurant. Recreation staff is nice. Guests complained about the staff at reception and housekeeping. Booking process should be better organized. Room service is perfect. Great childcare.
Great location. Decent shopping and great sightseeing. Sufficient access to airport.
Low-priced, tasty food. Menu is alright, but snacks are not great. Dining experience is typical, as is the seafood.
Bathrooms and rooms are generally OK, however the view is fantastic. Spacious, modern and tidy rooms with great balconies. Old furniture, uncomfortable beds, and no air conditioning.
Breakfast is average.
Beach cleanliness is ok. Good beach sports.
Wifi quality could be improved. Relatively high internet cost.
Service is professional and friendly. Recreation staff is nice.
Room is all right.
Wifi quality could be improved.
Fairly good value for money. Relatively high internet cost.
Poor, over-priced WiFi.