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BLVD EL CID UNIDAD 15 PUERTO MORELOS , 77580, Puerto Morelos, Benito Juárez, Mexico

Review Score

Based on 687 reviews

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8.5

Wellness Area

9.5

16 reviews

Bar and Beverages

9.4

22 reviews

Pool

9.3

119 reviews

Service

8.9

318 reviews

Location

8.6

125 reviews

Vibe

8.4

66 reviews

Food

8.3

255 reviews

Beach

6.8

145 reviews

Room

6.7

169 reviews

Breakfast

5.9

12 reviews

WiFi

4.3

36 reviews

100% Verified Real Reviews

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9.5

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.4

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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9.3

"Great pool"

Clean pool area.

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8.9

"Fantastic service"

Friendly, professional service, especially at the bar and restaurant. Recreation staff is nice. Reception is all right. Room service is perfect. Booking process should be better organized.

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8.6

"Great location"

Great location near the airport. Close to the beach, with great shopping and sightseeing nearby. Accessibility by car can be a challenge.

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8.4

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Relatively modern hotel. Pleasant entrance area. Awesome for families. Good choice for a city trip.

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8.3

"Delicious food"

Good food, especially seafood. Fairly priced restaurant with a varied menu and clean dining area. Snacks and dining are okay.

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6.8

"Reasonable beach"

Reasonable beach. Lovely, clean beach which is great for sports.

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6.7

"Room is all right"

Rooms relatively new but needing maintenance with substandard bathrooms. Large, clean rooms with wonderful views. Old furniture, uncomfortable beds, and no air conditioning.

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5.9

"Breakfast is average"

Breakfast is average.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great pool"

Great pool.

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8.7

"Fantastic service"

Service is professional and friendly. Recreation staff is nice.

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8.4

"Great location"

Great location.

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8.2

"Delicious food"

Delicious food.

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6.8

"Reasonable beach"

Reasonable beach.

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6.7

"Room is all right"

Decent, large, and clean rooms.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Clean"

Clean.

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8.8

"Fantastic service"

Friendly service.

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8.5

"Great location"

Great location.

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8.1

"Delicious food"

Delicious food.

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7.0

"Great room"

Room is all right.

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6.6

"Reasonable beach"

Reasonable beach.

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5.9

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.3

"Complaints about WiFi"

Poor, over-priced WiFi.

Photos from travellers