facebook
cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Gora, Hakone-machi, Ashigarashimo-gun, Kanagawa 1320, 250-0408, Hakone-machi, Japan

Review Score

Based on 644 reviews

heart

8.0

Service

7.9

198 reviews

Location

7.7

105 reviews

Breakfast

7.4

106 reviews

WiFi

7.0

18 reviews

Room

7.0

220 reviews

Vibe

5.5

131 reviews

100% Verified Real Reviews

grey circle

7.9

"Fantastic service"

Great, professional service from reception and housekeeping. Good shuttle service. Booking process is sufficient. Recreation staff is nice.

grey circle

7.7

"Great location"

Great location. Great for sightseeing, but not shopping. Close to public transport and the train. Parking is average, and car access is inconvenient.

grey circle

7.4

"Tasty breakfast"

Tasty breakfast.

grey circle

7.0

"Good internet service"

Good internet service. Wifi quality could be improved.

grey circle

7.0

"Great room"

Big rooms with nice views, yet somewhat old and neglected. Small rooms and poorly cleaned bathrooms. Rooms have cleanliness complaints and low rated A/C, furniture, and beds.

grey circle

5.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Stylish hotel. Luxurious Hotel.

grey circle

8.3

"Fantastic service"

Service is professional and friendly. Good shuttle service.

grey circle

7.6

"Great location"

Great location.

grey circle

7.4

"Tasty breakfast"

Tasty breakfast.

grey circle

6.4

"Room is all right"

Big, nice enough rooms with okay bathrooms and great views. Dated, poorly cleaned rooms.

grey circle

5.9

"Regular internet service"

Regular internet service. Wifi quality could be improved.

grey circle

5.0

"Quite clean"

Rooms could be cleaner.

grey circle

4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

grey circle

8.1

"Fantastic service"

Service is professional and friendly. Good shuttle service.

grey circle

7.9

"Delicious food"

Menu is excellent with tasty food.

grey circle

7.6

"Tasty breakfast"

Tasty breakfast.

grey circle

7.6

"Great location"

Great location.

grey circle

6.7

"Comfortable"

Sizable, tranquil, moderately comfortable rooms.

grey circle

6.7

"Room is all right"

Spacious rooms.

grey circle

4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

grey circle

4.1

"Amenities are not the best"

Facilities in need of refurbishment.

grey circle

8.1

"Delicious food"

Delicious food.

grey circle

8.1

"Fantastic service"

Fantastic service.

grey circle

8.0

"Great location"

Great location.

grey circle

6.9

"Room is all right"

Rooms and bathrooms are alright.

grey circle

5.1

"Decent vibe"

Decent vibe.

Upload your photos

Browse Goura Onsen Hotel Marroad Hakone traveller photo gallery

Photos from travellers