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138 Jalan Ampang, 50450, Kuala Lumpur, Malaysia

Review Score

Based on 2493 reviews

heart

7.6

Location

9.3

594 reviews

Wellness Area

8.4

90 reviews

Breakfast

8.0

274 reviews

WiFi

6.4

41 reviews

Service

6.1

563 reviews

Room

5.1

873 reviews

Vibe

4.4

335 reviews

Cleanliness

3.4

248 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Fairly accessible by car with easy parking. Close to public transport and the train.

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8.4

"Great wellness & sports facilities"

Great wellness and sauna facilities. Average fitness area.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Regular internet service"

Average wifi quality.

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6.1

"Service is adequate"

Poor restaurant service and housekeeping, but professional enough service overall. Friendly service and good management, but the reception was lacking. Room service is average.

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5.1

"Room is all right"

So-so rooms with acceptable views. Furnishings leave something to be desired, as does the cleanliness of the rooms. Bathrooms are large but with substandard cleaning. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Spacious rooms. Shower was ok.

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4.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area. Good choice for a city trip. Awesome for families. Good for business people.

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3.4

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Moderately clean hotel facilities.

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9.3

"Great location"

Great location. Good shopping and sightseeing.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great wellness & sports facilities"

Great for wellness, with a decent fitness area.

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6.5

"Regular internet service"

Average wifi quality.

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6.4

"Service is adequate"

Friendly, acceptably professional service. Complaints about housekeeping and reception.

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5.4

"Room is all right"

Rooms are standard, as are the views and beds, but A/C is a let down. Old, poorly-maintained rooms with poor furnishing and TVs. Big rooms, although there are complaints about cleanliness. Bathrooms are large but with substandard cleaning. Shower was ok.

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4.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Pleasant entrance area. Luxurious Hotel.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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9.3

"Great location"

Great location with excellent sightseeing.

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8.7

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.6

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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6.2

"Regular internet service"

Average wifi quality.

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5.5

"Room is all right"

So-so rooms with acceptable views. Spacious rooms but not well-kept, with subpar beds and furniture. Poorly cleaned, outdated rooms with subpar TV's. The bathrooms are large but otherwise not very highly rated.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.4

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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9.4

"Great location"

Great location. Good shopping and sightseeing.

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8.4

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great pool"

Great pool.

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7.0

"Best value for money"

Best value for money.

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6.5

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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5.2

"Room is all right"

So-so rooms with acceptable views. Spacious rooms but guests said they were run-down and old, and didn't like the bathrooms. Poor TV's and furniture, and inadequate room cleanliness.

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4.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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9.4

"Great location"

Great location near lots of shopping.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.5

"Best value for money"

Best value for money.

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7.3

"Rather comfortable"

Large, comfortable rooms.

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6.6

"Service is adequate"

Service is average, but very friendly.

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5.3

"Room is all right"

Spacious, standard rooms with poor bathrooms.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.7

"Could use a good cleaning"

Could use a good cleaning.

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