cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Avenida 10 Esq. Calle 40 , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 539 reviews

heart

7.2

Location

9.1

130 reviews

Service

8.3

119 reviews

Food

4.3

26 reviews

Cleanliness

3.8

53 reviews

Comfort

3.7

121 reviews

Room

3.7

187 reviews

Breakfast

2.8

68 reviews

WiFi

1.8

25 reviews

Vibe

1.5

34 reviews

100% Verified Real Reviews

grey circle

9.1

"Great location"

Great location. Excellent location with good bars, restaurants, shopping and beaches nearby. Excellent parking and car access. Medium distance to city centre.

grey circle

8.3

"Fantastic service"

Professional service and great reception, but poor housekeeping.

grey circle

4.3

"Food could be better"

Food could be better. Desserts, fruits and sides are poorly reviewed.

grey circle

3.8

"Could use a good cleaning"

Bathrooms are relatively clean, but rooms are less well cleaned. Hotel facilities could use a good clean. Moderately clean pool area.

grey circle

3.7

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

grey circle

3.7

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Spacious rooms with subpar beds and A/C. Outdated rooms with substandard TVs, kitchenettes and furnishings. Bathrooms are not great, but moderately clean.

grey circle

2.8

"Breakfast can be improved"

Breakfast can be improved.

grey circle

1.8

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Fine for a budget trip. Good choice for a city trip. Good for traveling with friends.

grey circle

8.9

"Great location"

Great location. Great shopping and the beach nearby.

grey circle

8.5

"Fantastic service"

Friendly service.

grey circle

4.1

"Food could be better"

Food could be better.

grey circle

3.7

"More comfort would be nice"

Uncomfortable and noisy, but spacious, rooms with less than ideal beds.

grey circle

3.7

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

3.6

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Spacious rooms.

grey circle

3.0

"Breakfast can be improved"

Breakfast can be improved.

grey circle

1.8

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

9.1

"Great location"

Great location.

grey circle

8.0

"Fantastic service"

Professional service.

grey circle

3.9

"Room needs to be improved"

Rooms are large but untidy, with badly rated bathrooms. Out-dated rooms with poor beds, furniture, and kitchenettes.

grey circle

3.7

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

grey circle

3.6

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

2.9

"Breakfast can be improved"

Breakfast can be improved.

grey circle

1.9

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

9.0

"Great location"

Great location.

grey circle

7.8

"Fantastic service"

Friendly service.

grey circle

7.7

"Beautiful beach"

Beautiful beach.

grey circle

3.6

"More comfort would be nice"

Not very comfortable, with poor beds.

grey circle

3.5

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

grey circle

2.8

"Breakfast can be improved"

Breakfast can be improved.

Upload your photos

Browse Hotel Maya del Carmen traveller photo gallery

Photos from travellers