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Avenida 10 Esq. Calle 40 , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 476 reviews

heart

7.2

Location

9.3

118 reviews

Service

8.1

96 reviews

Beach

7.3

29 reviews

Comfort

4.1

103 reviews

Cleanliness

3.7

35 reviews

Food

3.6

28 reviews

Room

3.5

147 reviews

Breakfast

2.3

77 reviews

Vibe

1.2

32 reviews

WiFi

0.4

19 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Great shopping and the beach nearby. Excellent parking and car access. Medium distance to city centre.

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8.1

"Fantastic service"

Nice reception with friendly service and standard housekeeping.

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7.3

"Beautiful beach"

Beautiful beach.

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4.1

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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3.7

"Could use a good cleaning"

Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept. Hotel facilities could use a good clean.

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3.6

"Food could be better"

Food could be better. Desserts, fruits and sides are poorly reviewed.

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3.5

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Spacious rooms with okay minibars. Shower can be a problem. Adequate balcony.

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2.3

"Breakfast can be improved"

Breakfast can be improved.

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1.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Fine for a budget trip. Good choice for a city trip. Good for traveling with friends.

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0.4

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location. Great shopping and the beach nearby.

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8.4

"Fantastic service"

Friendly service.

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7.1

"Great pool"

Great pool.

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7.1

"Beautiful beach"

Beautiful beach.

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4.2

"More comfort would be nice"

Uncomfortable and noisy, but spacious, rooms with less than ideal beds.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Room needs to be improved"

Rooms are dirty and neglected with poor beds, although very spacious.

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3.3

"Food could be better"

Food could be better.

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2.3

"Breakfast can be improved"

Breakfast can be improved.

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1.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Great location"

Great location.

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7.9

"Fantastic service"

Fantastic service.

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6.1

"Ordinary amenities"

Ordinary amenities.

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4.0

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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3.6

"Room needs to be improved"

Rooms are dirty and neglected with poor beds, although very spacious.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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2.3

"Breakfast can be improved"

Breakfast can be improved.

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9.2

"Great location"

Great location.

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7.9

"Fantastic service"

Fantastic service.

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4.0

"More comfort would be nice"

More comfort would be nice.

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3.3

"Room needs to be improved"

Room needs to be improved.

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2.2

"Breakfast can be improved"

Breakfast can be improved.

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