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Hotel Maya del Carmen

  • hotel stars
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Avenida 10 Esq. Calle 40 , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 554 reviews

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7.2

Location

9.3

125 reviews

Service

8.3

128 reviews

Food

4.6

24 reviews

Cleanliness

4.4

54 reviews

Comfort

4.0

118 reviews

Room

3.9

186 reviews

Breakfast

3.5

66 reviews

WiFi

2.6

24 reviews

Vibe

1.8

38 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Excellent location with good bars, restaurants, shopping and beaches nearby. Excellent parking and car access. Medium distance to city centre.

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8.3

"Fantastic service"

Professional service and great reception, but poor housekeeping.

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4.6

"Food could be better"

Food could be better. Desserts & fruits are ok.

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4.4

"Could use a good cleaning"

Bathrooms are relatively clean, but rooms are less well cleaned. Moderately clean hotel facilities. Moderately clean pool area.

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4.0

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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3.9

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Spacious rooms with subpar beds and A/C. Outdated rooms with substandard TVs, kitchenettes and furnishings. Bathrooms are not great, but moderately clean. Shower was ok. Adequate balcony.

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3.5

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Good choice for a city trip. Fine for a budget trip. Good for traveling with friends.

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9.1

"Great location"

Great location. Great shopping and the beach nearby.

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8.7

"Fantastic service"

Efficient, friendly service with a nice reception.

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4.4

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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4.1

"Food could be better"

Food could be better.

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4.0

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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3.8

"Room needs to be improved"

Poorly maintained and cleaned rooms with substandard A/C. Big but somewhat old rooms, and problems with the beds and bathrooms.

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3.7

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"WiFi system needs upgrading"

Wifi quality could be improved.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location.

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8.0

"Fantastic service"

Service is professional and friendly.

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4.3

"Room needs to be improved"

Rooms are large but untidy, with badly rated bathrooms. Out-dated rooms with poor beds, furniture, and kitchenettes.

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4.1

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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4.1

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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3.5

"Breakfast can be improved"

Breakfast can be improved.

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2.8

"WiFi system needs upgrading"

Wifi quality could be improved.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Great location"

Great location.

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8.4

"Beautiful beach"

Beautiful beach.

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7.9

"Fantastic service"

Friendly service.

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3.9

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.7

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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