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Avenida 10 Esq. Calle 40 , 77710, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 529 reviews

heart

7.3

Location

9.0

130 reviews

Service

6.5

104 reviews

Comfort

4.8

118 reviews

Cleanliness

4.5

39 reviews

Room

4.2

170 reviews

Vibe

2.6

35 reviews

Food

2.1

32 reviews

Breakfast

1.5

86 reviews

WiFi

0.7

23 reviews

100% Verified Real Reviews

grey circle

9.0

"Great location"

Great location. Close to the beach, with great shopping and sightseeing nearby. Excellent parking and car access. Medium distance to city centre.

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6.5

"Service is adequate"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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4.8

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking. Large rooms without much noise.

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4.5

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area.

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4.2

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Spacious rooms and lovely views, although beds are poor. Poorly maintained kitchenettes and rooms, with subpar A/C. Average minibars and furniture. Shower can be a problem.

grey circle

2.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Fine for a budget trip. Good choice for a city trip. Good for traveling with friends.

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2.1

"Food could be better"

Food could be better. Desserts, fruits and sides are poorly reviewed.

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1.5

"Breakfast can be improved"

Breakfast can be improved.

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0.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location near lots of shopping.

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7.1

"Fantastic service"

Friendly service.

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4.8

"More comfort would be nice"

Not very comfortable, with poor beds. Large rooms without much noise.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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3.9

"Room needs to be improved"

Rooms are dirty and neglected with poor beds, although very spacious.

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2.1

"Food could be better"

Food could be better.

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1.6

"Breakfast can be improved"

Breakfast can be improved.

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8.9

"Great location"

Great location.

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6.7

"Service is adequate"

Service is adequate.

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4.7

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.8

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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1.5

"Breakfast can be improved"

Breakfast can be improved.

grey circle

9.0

"Great location"

Great location.

grey circle

6.5

"Service is adequate"

Service is adequate.

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4.6

"More comfort would be nice"

More comfort would be nice.

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3.4

"Room needs to be improved"

Room needs to be improved.

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1.5

"Breakfast can be improved"

Breakfast can be improved.

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