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Via Dei Medici 6 , 50123, Florence, Italy

Review Score

Based on 2295 reviews

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6.0

Location

9.3

772 reviews

Value for money

6.6

146 reviews

Service

4.6

336 reviews

Room

3.3

952 reviews

Comfort

2.9

388 reviews

Food

2.6

101 reviews

WiFi

2.6

158 reviews

Cleanliness

2.4

299 reviews

Vibe

1.6

186 reviews

Breakfast

1.5

446 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location, close to the train station. Central location with ok shopping but excellent sightseeing. Not great access by car, with poorly rated parking.

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6.6

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices. Free internet.

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4.6

"Service could be improved"

Generally poor but acceptably friendly service. Well managed, but reception is poor. Poor restaurant service and housekeeping, but professional enough service overall. Booking process should be better organized.

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3.3

"Room needs to be improved"

Poorly maintained and cleaned rooms. Excellent views from old, small rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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2.9

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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2.6

"Food could be better"

Complaints about dining experience with subpar desserts & fruits. Low rated side dishes and snacks. Guests dislike the cleanliness and menus in the restaurant.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.4

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Hotel could be more stylish. Hotel is relatively luxurious. Entrance area is not particularly attractive.

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1.5

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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9.3

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Parking is rare.

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5.2

"Service is adequate"

Relatively friendly and professional service. Complaints about housekeeping and reception.

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3.3

"Room needs to be improved"

Lovely view, although rooms are small, old and poorly cleaned. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

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2.6

"Food could be better"

Bad overall dining experience with a bad menu. Low rated side dishes and snacks.

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2.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.4

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. A bit too noisy and some complaints about the size of the bathrooms.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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1.8

"Breakfast can be improved"

Breakfast can be improved.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.5

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing.

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6.6

"Fairly good value for money"

Fairly good value for money.

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5.7

"Service is adequate"

Service is relatively friendly but housekeeping is not great.

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3.8

"Room needs to be improved"

Dirty, run-down, tiny rooms, but so-so beds. Small rooms and poorly cleaned bathrooms. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem.

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3.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Food could be better"

Food could be better. Bad side dishes.

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2.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.9

"Breakfast can be improved"

Breakfast can be improved.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Great location"

Great location. Near to downtown with good options for sightseeing.

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4.7

"Service could be improved"

Service is not great, but is acceptably professional. Service friendliness is ok, but reception and housekeeping were substandard.

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2.9

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Small rooms and poorly cleaned bathrooms. Small rooms with poor furniture, A/C, and TV's. Lovely views and decent beds. Shower can be a problem.

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2.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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2.4

"Food could be better"

Food could be better.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.3

"Breakfast can be improved"

Breakfast can be improved.

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