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Steindamm 51, 20099, Hamburg, Germany

Review Score

Based on 1053 reviews

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5.3

Location

8.1

282 reviews

WiFi

7.8

14 reviews

Service

7.6

215 reviews

Breakfast

5.1

268 reviews

Comfort

2.7

212 reviews

Food

2.5

62 reviews

Vibe

2.4

118 reviews

Room

2.4

445 reviews

Amenities

2.0

45 reviews

Cleanliness

1.7

244 reviews

100% Verified Real Reviews

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8.1

"Great location"

Great location. Close to public transport and the train. Centrally located, near restaurants, bars, and shopping. Not great access by car, with poorly rated parking.

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7.8

"Good internet service"

Good internet service. Average wifi quality.

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7.6

"Fantastic service"

Efficient, friendly service with a nice reception. Poorly rated housekeeping and restaurant service.

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5.1

"Breakfast is average"

Breakfast is average.

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2.7

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.5

"Food could be better"

Complaints about dining experience with subpar desserts & fruits. So-so menu, and side dishes are wanting. Pork dishes are not good.

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2.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is fairly plain.

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2.4

"Room needs to be improved"

Tiny, dirty rooms with bad televisions and air conditioning. Small rooms and poorly cleaned bathrooms. Ill-maintained, older rooms with poorly reviewed balconies. Average beds. Shower can be a problem.

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2.0

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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1.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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7.8

"Great location"

Great location, close to the train station.

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7.2

"Fantastic service"

Service is professional and friendly.

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5.1

"Breakfast is average"

Breakfast is average.

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2.6

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.1

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Rooms not well-kept, with poor beds and furniture.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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8.3

"Great location"

Great location.

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7.6

"Fantastic service"

Friendly service.

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5.5

"Breakfast is average"

Breakfast is average.

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2.5

"More comfort would be nice"

Not very comfortable, with poor beds.

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1.6

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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8.2

"Great location"

Great location.

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7.7

"Fantastic service"

Fantastic service.

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5.2

"Breakfast is average"

Breakfast is average.

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2.3

"Room needs to be improved"

Poor rooms and bathrooms.

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5.2

"Breakfast is average"

Breakfast is average.

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