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Steindamm 51, 20099, Hamburg (Hamburg), Germany

Review Score

Based on 1141 reviews

heart

5.2

Location

8.5

292 reviews

WiFi

8.0

14 reviews

Service

6.9

236 reviews

Breakfast

5.1

300 reviews

Comfort

2.8

237 reviews

Food

2.7

75 reviews

Room

2.5

485 reviews

Vibe

2.0

125 reviews

Cleanliness

2.0

269 reviews

Amenities

1.8

48 reviews

100% Verified Real Reviews

grey circle

8.5

"Great location"

Great location. Close to public transport and the train. Central location with great sightseeing, dining out and shopping. Not great access by car, with poorly rated parking.

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8.0

"Good internet service"

Good internet service. Average wifi quality.

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6.9

"Service is adequate"

Poor restaurant service and housekeeping, but professional enough service overall. Friendly service and great reception.

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5.1

"Breakfast is average"

Breakfast is average.

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2.8

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

grey circle

2.7

"Food could be better"

Poor dining experience with uninteresting menus and bad side dishes. Guests disliked the pork dishes, desserts, and fruits.

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2.5

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Small rooms and poorly cleaned bathrooms. Guests complain about maintenance, beds, and TVs. Below average furnishing, balconies, and A/C. Shower can be a problem.

grey circle

2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier. Entrance area is ok. Hotel is fairly plain.

grey circle

2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

1.8

"Amenities are not the best"

Outdated facilities with a decent entrance area. Elevator in need of updating.

grey circle

8.1

"Great location"

Great location, close to the train station.

grey circle

6.8

"Service is adequate"

Service is average, but very friendly.

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5.2

"Breakfast is average"

Breakfast is average.

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2.4

"More comfort would be nice"

More comfort would be nice.

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2.1

"Room needs to be improved"

Inadequately cleaned and maintained rooms and bathrooms.

grey circle

1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

1.7

"Vibe is not too good"

Vibe is not too good.

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7.2

"Fantastic service"

Fantastic service.

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5.8

"Breakfast is average"

Breakfast is average.

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2.4

"More comfort would be nice"

More comfort would be nice.

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1.6

"Room needs to be improved"

Room needs to be improved.

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